Anna from Enfield branch done excellent job, always helpful with finding best product and price
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent quality bags, of great size for the price. Perfect for larger yields for less cost. Customer service is excellent. I had one bag that developed trich (out of many bags this has only hap... Zobacz więcej
DO NOT USE THIS COMPANY! We are first-time buyers and were completely left in the dark throughout the process. Communication was extremely poor — weeks/months went by with no updates, desp... Zobacz więcej
Service was a bit on the slow side - although this was likely due to issues with covid mentioned in their communication. One of the growth kits developed mold. I work very carefully and sterile so hav... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We offer a wide range of mushroom growing supplies including sterilised grain spawn, pasteurised substrate, additives, lab supplies and much more! Family run business based in the UK.
Dane kontaktowe
Zjednoczone Królestwo
- williamscosupplies.com
3,6
Średnia
46 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Returning Customer
Top notch customer service, products great too. Thanks for helping with my mushroom journey. Keep me up!
12 maja 2022
Opinia niezależna
Went above and beyond
Nice company, polite staff and very reasonable prices. Initial shipment came out contaminated, but they promptly offered to replace. Then when that shipment was delayed, they more than made up for it with some additional items. I will be shopping with them again.
10 maja 2022
Opinia niezależna
Excellent customer service
I had an issue with my first order
They were apologetic, quick to reply and offered a replacement would recommend this company
3 maja 2022
Opinia niezależna
Do not order from this company
Edit.. problem has been rectified and a new replacement has been sent out
28 lutego 2022
Opinia niezależna
Very disappointing
Quite a premium price to pay for something that didn’t work. I would expect instructions to be printed clearly on a separate sheet and not on a label roll.
23 lutego 2022
Great a little bit long on shipping…
Great a little bit long on shipping which could be because postman and other reasons other than that amazing
16 lutego 2022
Decent
Service was a bit on the slow side - although this was likely due to issues with covid mentioned in their communication. One of the growth kits developed mold. I work very carefully and sterile so have a suspicion the bag may not have been properly pasteurised. No further complaints though my mushrooms grow nicely using their kids.
13 lutego 2022
no product but great customer service.
I never received my package so can't comment.
I got in touch after 2 weeks and asked for a refund. They responded fast and issued the refund straight away. If the product is as good as their customer service then a 5* company!
28 stycznia 2022
Opinia niezależna
Have not received my package
Have not received my package, emailed to ask where it was and had no response so far will update if/when I hear back
***updated I have received everything fine was just very slow to be sent off
13 stycznia 2022
Opinia niezależna
best around.
14 grudnia 2021
Great customer service
Fast delivery, great customer service, would definitely reccomend!
23 listopada 2021
Opinia niezależna
I had a hiccup on my order by customer…
I had a hiccup on my order by customer support went above and beyond to sort things out! Communication and shipping was better than expected!
15 października 2021
Opinia niezależna
Amazing service. Good products.
Amazing service. Ordered and was delivered swiftly and safely packaged. Product was exactly as specified. I had a small problem with one of the grain products, after contacting customer services received a reply quickly and the problem was solved.
Would highly recommend.
9 września 2021
Opinia niezależna
No complaints
Placed order, few days later received email explaining part of my not in stock and was on back order. Cancelled order via email and received refund. Great communication and will definitely try ordering again in the future.
4 września 2021
Good customer service, quality of product lacking
The first time they sent over the all-in one grow packs I ordered they were damaged, possibly from the couriers. I messaged them and they immediately sent over a second set. However, just by feeling the packs it seemed like they weren't as well prepared as other similar packs I've purchased elsewhere, and seemed to be leaking quite a bit of air. Sure enough the two packs eventually got contaminated, while another pack I inoculated at the same time from another place was fine. In short, customer service is great but product quality possibly not so much.
15 sierpnia 2021
Very good product
4 sierpnia 2021
Fantastic Service
Great product and great customer service, had a small issue that was quickly fixed by Chris, he was incredibly understanding and sorted my issue straight away.
Will definitely use them again!
3 sierpnia 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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