Wilkins Chimney Sweep Recenzje 

There is never a problem and everything is left clean and tidy

Last year I was very happy with this contractor and their work, I reviewed positively, I am sure the review would have been the same this year.

However… I had an email stating 10:30-11:30 for my sweep. I was on a tight schedule that day with only the one hour in my work diary free, when they had not arrrived by 11:10 I headed off assuming there was an issue or they had been delayed. I did not call as a chimney sweep is an easy thing to rearrange and was sure they would be in touch. Carried on my day arriving home around 6pm. When I read through emails a little later I had received an abortive visit charge of £76. Checked phone and found a missed call from Les, I had been on a site visit close to home where I cannot have mobile he had arrived at my property after I left.

I dropped Nick Ménage a message to say I did not understand invoice as I had waited until 11:10, what followed this was a very rude a interaction, he accused me of not reading my emails properly, of blaming him when I had clearly forgotten which was not the case. I had missed the line in the email where it said arrival between 10:30-11:30 and understood it that the sweep would be between 10:30-11:30. Just an error. No blame but I am no drama and so when they hadn’t arrived had just assumed something had happened.

He wrote in the email that he would have waivered a portion of the charge had I have just admitted I had forgotten and not blamed him, also insinuating I was lying! I have to say his rudeness was something I was shocked to receive over something so minor.

I will pay his abortive visit but I do not want this company back based purely on his rude communication as I had made a small error.

Usual prompt, friendly professional service. Thanks

Excellent efficient job. Very clean & tidy

Good communication.
Fitted 2 Cowell.

Andy at Wilkins chimney sweep is more than just friendly he is supporting and helpful to his customers. I definitely would everyone suggest/ encourage everyone uses Andy at Wilkins Chimney sweeps. So supportive and friendly.

Fast, efficient and a pleasure to talk to.

excellent service, Nicholas is always on time, polite and efficient and booking is simple

Very polite knows his job and explains what he is about would recommend the firm exceptional good work and their clean up after the job done that's why I give 5 stars

Very helpful. Had a little problem but was sorted quickly. Clean and efficient.

Great job done quickly and professionally.

Always deliver first class service,

Very pleasant and efficient and good to have a bit of a chat with Sam before he finished. Very thorough and professional. Thank you.

The original call out was arranged within 24 hours and the follow up visit was attended as promised without any delay.
A very professional service and super clean too
Very reasonable prices
I would definitely recommend to others

Reliable, friendly and efficient

Amazing! Did an excellent job today. Will definitely call this company in the future.

On time, quick and clean.

Friendly, fast and efficient.
There was no mess at all .
Just a great service.

Excellent service, as ever!

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all ash and soot from our home and wrapping it securely before placing it in our black bin for collection. In a word his work is carried out in an “exemplary” manner.