Bought a rod , two days later it snapped. Told them I don’t live in country leaving soon need sorted as soon as possible the said there supervisor will sort via WhatsApp with me never got back not me... Zobacz więcej
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Zobacz, co mówią recenzenci
I had a bad experience with wildhunter with a brand new rifle i bought. It had to be rethreaded twice, I was dealing with ian and he was not nice about it and got smart with me and then stopped answ... Zobacz więcej
Fast delivery, safely packaged, I got exactly what I wanted, the Shimano Vandford 4000gx reel is amazing, and the W4 spin 3m 40g rod is perfect for my needs, I highly recommend Willdhunter.ie
Extremely quick delivery. A while ago, I ordered a Humminbird XPLORE 9 fishfinder. It was on Thursday, and I received the package first thing Saturday morning. Now I've ordered an SD memory card wit... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Wildhunter is a trusted outdoor retailer based in Ireland, specialising in fishing tackle, outdoor clothing, footwear, and essential gear for life outdoors. We serve both beginners and experienced anglers with a carefully selected range of products designed for performance, durability, and value. Our focus is simple: offer reliable products, expert advice, and a smooth customer experience whether you’re shopping online or visiting our store in person. We understand the importance of quality gear when you’re out on the water or exploring the outdoors, which is why we stock proven equipment from leading brands such as Garmin, Shimano, Savage Gear, Fox Rage, and Westin. At Wildhunter, we pride ourselves on fast delivery, helpful support, and a straightforward approach to customer service. Whether you’re preparing for a fishing trip, upgrading your gear, or looking for dependable outdoor clothing, our goal is to make the process easy and enjoyable from start to finish.
Dane kontaktowe
Gardenvale, Athlone, N37 X8H2, Athlone, Irlandia
- 0906470344
- outdoors@wildhunter.ie
- wildhunter.ie
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 38% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a bad experience with wildhunter…
I had a bad experience with wildhunter with a brand new rifle i bought. It had to be rethreaded twice, I was dealing with ian and he was not nice about it and got smart with me and then stopped answering the phone to me , I previously bought a thermal and other bits and pieces and left allot off money with them , I don't think they are for the ordinary hunter anymore. I was very disappointed with them and my self and my friends will not use them any more
Broken rod after two days of ownership
Bought a rod , two days later it snapped.
Told them I don’t live in country leaving soon need sorted as soon as possible the said there supervisor will sort via WhatsApp with me never got back not me. Contacted Westin they said only store can resolve. Just be careful buying rod of them there exchanges seem to not excist same with refunds. Would give negative stars.
Avoid this—I can't get a refund for the returned goods.
Avoid this—the worst online shopping experience of my life.
Avoid this place—it was the worst online shopping experience of my life. Here’s the situation: on August 21st, I bought a Penn Battle III 2000 fishing reel from this online store. It turned out to be too small, so I sent it back via express post; they received it on August 25th. They have the reel, yet to this day, I haven't received a refund for the returned item—even though it has been 16 days since they received the return. I’ve been calling Wildhunter twice a week for three weeks now. Their responses are always things like "I'll handle it today" or "the person in charge is on leave but will be back tomorrow to sort it out." Yesterday, I sent them a formal demand to refund my money within four business days. If they fail to do so, I will be forced to initiate a chargeback procedure through my bank, report the company to the CCPC for unfair practices (misappropriation of my funds), and—if that doesn't work—take the matter to the Small Claims Court. I want to emphasize that this isn't about the specific amount of money involved, but the fact that I cannot get it back; Irish law guarantees a refund for returned goods within 14 days. I should also mention that I’ve been shopping online for at least 15 years and have never encountered practices like Wildhunter's; in the past, when I’ve returned items bought online, the longest I ever had to wait for a refund was three business days. If anyone from the customer service team is reading this: shame on you—your practices are disgraceful.
Nightmare to deal with
Nightmare to deal with. Order number 263527.
I ordered a 170cm rod hard case online. After 5 days, I noticed I hadn’t received a shipping notification, so I contacted Wildhunter by email. They called me and explained the item was unfortunately out of stock. They said they would look for an alternative and call me back with my options, which I was happy with.
Instead, just 2 hours later I received a shipping notification for a 160cm soft case. Nobody contacted me to confirm this, and I certainly wouldn’t have agreed to it as it was both too small and not the hard case I ordered.
I tried contacting Wildhunter by email, online chat and phone with no response. When I eventually got through the following day, I was told the online team weren’t working and someone would call me back on Monday. Nobody did, so I called again and requested a refund. This was refused, and I was told I had to wait for the incorrect item to arrive, complete a return form and send it back.
I made it clear that I wasn’t prepared to deal with returning an item I had never ordered and asked them to contact the courier to cancel the delivery. This went on for several days and multiple phone calls, with the usual “someone will call you back” response. Eventually, they arranged for a courier to collect the item.
Despite the fact that the mistake was entirely theirs, I was still made to wait for my refund while they sorted out their own error. Three weeks after placing my original order, and after multiple phone calls, emails and web chats, I finally received my refund.
Unfortunately, common sense doesn’t seem to be very common among the staff at Wildhunter. Basic customer service training would definitely come in handy.
Very disappointing experience with…
Very disappointing experience with Wildhunter Athlone. A fishing reel broke on its very first use, yet the shop refused a refund because I no longer had the paper receipt, despite the purchase being confirmed on CCTV. Staff were rude and unhelpful. After several attempts to resolve this directly, I reported the matter to the CCPC.
Just rang the store for an inquiry and…
Just rang the store for an inquiry and they just hung up the phone before I got two words out.if they don't want business far enough!
Fast delivery
Fast delivery, safely packaged, I got exactly what I wanted, the Shimano Vandford 4000gx reel is amazing, and the W4 spin 3m 40g rod is perfect for my needs, I highly recommend Willdhunter.ie
Extremely quick delivery
Extremely quick delivery. A while ago, I ordered a Humminbird XPLORE 9 fishfinder. It was on Thursday, and I received the package first thing Saturday morning. Now I've ordered an SD memory card with pre-loaded maps of all the lakes and rivers in Ireland. The package arrived the next day.
I highly recommend it.
Rafal
EXCELLENT
I ordered my product on Friday and received it by 0900 Saturday!
I asked a question via email and got an almost immediate response!!
I will 100% be using them again and would recommend to all.
Opinel size #8
Excellent service from start to finish, well packaged, fast delivery. 🌟🌟🌟🌟🌟.
Very impressed with Wild hunter and…
Very impressed with Wild hunter and would highly recommend them,
Delivery Very fast.
Customer service first class.
Will definitely use again.
Item perfect
Item perfect! Super fast delivery in padded envelope. Highly recommend.
A waist of time purchased a reel when…
A waist of time purchased a reel when opened was broken contacted shop and was told have to email returns did that and not a word from them 3 months later
Good delivery service and customer…
Good delivery service and customer service
I purchased a spinning reel for my son
I purchased a spinning reel for my son, it arrived defective( anti reverse switch broken) After multiple emails with no response, multiple phone calls with the promise of a callback with solution….. I’m still waiting.
Beware if buying from uk postcode as no way to return defective items.
I’m still waiting to get a solution after 3 weeks order no 252065
Superb service from start to finish
Superb service from start to finish. Ordering could not be easier and if in doubt the lads will answer the phone and guide you. Order delivery was swift only taking couple of days. Cheers Lads
Everything came packaged in way that…
Everything came packaged in way that was overkill and i love it, they truly cared about my package.
Quick delivery and they keep in touch…
Quick delivery and they keep in touch by email ,and if for some reason there is a delay in postage they get in touch by phone and always polite.
Tom.
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