Wildflower Cases Recenzje 

387
•
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective ca... Zobacz więcej

Oceniono na 5 z 5

My cases did not come in time and they responded quickly and were able to track it down, once it arrived I was charged duties where it was supposed to be shipped duties prepaid and they refunded the a... Zobacz więcej

Oceniono na 1 z 5

ORDER AT YOUR OWN RISK! I placed an order which went out for delivery, but it was then returned to the sender because the delivery address on the package was incorrect (although the delivery address t... Zobacz więcej

Oceniono na 2 z 5

If you live outside of the US, be aware that you need to pay for returns. Depending on where you live, this can become very expensive with customs fees added on. I would have liked more notice ahead o... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z dodatkami

Napisane przez firmę

Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

387 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 10% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(387)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Smashed iPhone

I recently tried the Wild Flower case and while it looked gorgeous, I was really disappointed by its lack of protection. I dropped my phone from just hand height, and the entire back of my phone shattered completely. The case didn't absorb any impact at all, which was really surprising given its stylish appearance. It's definitely a beautiful accessory, but if you're looking for something that will actually protect your phone, this isn't it. It needs to be much more durable.

1 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

LOST IN THE MAIL but earned my…

LOST IN THE MAIL but earned my business..
I ordered a hugely popular phone case from them as a birthday gift. Even with all the shipping mishaps (not their fault), customer service was dedicated to making sure I got the item I ordered. I got it-- the wrong size, I can't make this up. I made a mistake and ordered the wrong size. Even after my mistake, they were dedicated to ensuring I got what I wanted and helped me through the return protocol. I had my mind made up to leave a bad review, but I cannot. This female-owned company "gets it" and goes above and beyond to help you. I wish all companies would treat their customers like this.

2 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Mya was great

Mya was great! I ordered a case over the weekend and then changed my mind. I emailed as a shot in the dark to cancel so i wouldn’t have to deal with returning and getting a different one, and they actually canceled it for me! there have been times with other companies where I email immediately after i order and still can’t cancel — so being able to do so hours after i ordered was so nice! Thanks!

2 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

The best customer services!!

Jackelin from customer service was exceptional! I’ve never had a customer service help me with an issue this quick. Jackelin was very kind and eager to help solve my issue. Will 100% buy again from Wildflowers💕

26 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Zero customer service

I ordered from them 10 years ago. When I reordered this month, the website automatically assumed my old address. I didn't catch it, that's on me, and so the order was mailed to my old address. They didn't send it right away so I called and emailed. Each day I called and emailed for four days. I received several automated emails in return. They don't answer the phone, so I left voice mails each time i called. I received no response. After four days I received a tracking number and an email response (automated) that they heard me and sent the cases out. I thought this meant they figured it out and sent them to my new address. Nope. I continued to call and email. No responses. $75 for two cases and they can't take the time to respond to an email or return a phone call.

18 marca 2025
Opinia niezależna
Oceniono na 5 z 5

love Wildflower Cases

love Wildflower Cases
one of the best phone case & accessory brand there is. the cases are very sturdy & protective. i’ve dropped my phone a few times and there have been no chips or scratches! i recommend this amazing company!

14 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Satisfied

Had a wonderful customer service agent (Jackeline) get back to me quickly. Kind and courteous

11 marca 2025
Opinia niezależna
Oceniono na 5 z 5

BEST CUSTOMER SERVICE

I emailed about a discount miscommunication and they responded almost immediately and gave me 15%. off. Truly the best customer service ever. 10/10 would definitely recommend. ⭐️⭐️⭐️⭐️⭐️

6 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer experience

When my package went missing, the customer service team was incredibly understanding and efficient. They quickly sent a replacement with no hassle, and their responsiveness truly exceeded my expectations. Exceptional service—thank you!

5 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible communication

ordered a case mid january, they emailed saying due to high demand it would ship before the end of February it is now march and 4 weeks since I last heard anything and yet still no case. I don’t even have the phone anymore so by the time I do (if even) receive it I’ll have to request an exchange and see how long that process takes. Save time and don’t buy from them.

27 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Overpriced, Poor Quality & Zero Accountability—Avoid!

I am deeply disappointed with my experience with Wildflower Cases, especially considering the high price of their products. I purchased the Camera Bling Silver case for my iPhone 16 Pro Max, and within a short period, the crystals began falling off despite minimal use. Given the premium branding and cost, I expected a product that would last—yet this case barely held up.

When I reached out to customer support, I was met with a generic, dismissive response telling me that my case was outside the 3 month warranty (by a small margin), meaning they refused to offer a replacement or refund. Instead, they provided a laughable 10% discount code (WF10%OFF, if anyone actually wants to risk it) as if that would make up for their lack of quality control.

Wildflower prides itself on aesthetics, but if a case can’t even last a reasonable amount of time without falling apart, what’s the point? Their refusal to stand behind their products shows they are more concerned with taking your money than ensuring quality.

EDIT: A reply from Wildflower has been added where they confirmed the warranty isn’t even 6 months but rather 3 [THREE] MONTHS. So definitely avoid this company!

25 lutego 2025
Opinia niezależna
Logo Wildflower Cases

Odpowiedź od Wildflower Cases

Hello, All accessories have a 3-month warranty, unfortunately, after reviewing your order it looks like you are far out of that warranty window.

Oceniono na 1 z 5

Shipping takes forever and customer service non existent

Shipping takes forever and customer service not existent. You call the customer service phone number provided and it’s a freaking voicemail. Ordered 9 days ago and still waiting for the label they created to be transferred anywhere. I keep getting emails - It’s ready, it’s on the way, it’s shipped..Said 3-5 business days and still nothing to track. Already didn’t want to spend this much money on a phone case for my kid, the least it could do is arrive when promised. This will be the last one from this company.

25 lutego 2025
Opinia niezależna
Logo Wildflower Cases

Odpowiedź od Wildflower Cases

Hello, After reviewing your order tracking it looks like your package has been delivered and our customer support team has reached out to confirm. If you need further assistance please reach back out to our support team.

Oceniono na 5 z 5

Amazing brand/ company!

My go to cases over the last few years! I’ve had multiple cases, they are my go to whenever I get a new phone. Such cute designs, but also very durable! On top of that they also have amazing customer service

20 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Great Cases with Cute Designs + Amazing Customer Service

My girlfriend loves so many designs from Wildflower Cases, she's always constantly getting more! I ran into a small problem regarding payment on one of my recent orders, and customer service was very quick to respond to my message. They addressed and resolved my issue really efficiently. Thank you for such a pleasant experience!

31 stycznia 2025
Opinia niezależna

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