Wildflower Cases Recenzje 

387
•
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective ca... Zobacz więcej

Oceniono na 5 z 5

My cases did not come in time and they responded quickly and were able to track it down, once it arrived I was charged duties where it was supposed to be shipped duties prepaid and they refunded the a... Zobacz więcej

Oceniono na 1 z 5

ORDER AT YOUR OWN RISK! I placed an order which went out for delivery, but it was then returned to the sender because the delivery address on the package was incorrect (although the delivery address t... Zobacz więcej

Oceniono na 2 z 5

If you live outside of the US, be aware that you need to pay for returns. Depending on where you live, this can become very expensive with customs fees added on. I would have liked more notice ahead o... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z dodatkami

Napisane przez firmę

Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

387 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 10% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(387)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

all time favorite cases!!

These are my all time favorite cases!!
They are so unique and stylish everyone asks me where I got them from.
The designs have always been ahead of their time.
Imagine I had 4 for my previous phone and now that I got a new one I’m starting my newest collection ❤️

11 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

the cases are soooo pretty

the cases are soooo pretty! I love it so much! and I’ll continue to buy cases from you forever ❤️❤️ cause literally everything was so good also the shipping was so fast!

10 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible customer service and case quality

I have used their cases for over a decade and never had a problem until the iPhone 16 Pro Max cases. The cover of the visual intelligence button, and whole button itself has fallen off of my last two cases. Each one lasted 6 months. The first time I didn’t think much of it and just ordered a new one. The second time I realized it had to be an issue with the case design, and I contacted their customer service and was told my case was still under warranty and to send a video of the issue. After I did that, it has been complete silence for weeks. Their initial customer response is AI, it is almost impossible to get in contact with a human. Absolutely horrible they sell defective cases and will ignore people reaching out for support instead.

30 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Exceptional Customer Service

I placed an order for a phone case, but then had to get a new phone so I wanted to make an exchange. I ended up in the hospital for weeks and missed the exchange window, but they very kindly made an exception for me and let me exchange my case for the correct size! Everyone was so incredibly nice during the emails back and forth and helped me get what I needed to fit my phone! I got my correct size case in the mail and I love it so much! I’ll definitely be buying from them again in the future!! Exceptional customer service!!!!!

21 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

missing phone case replacement

I ordered the fruit tart phone case back in November, however it got to January and I had never received it as it had gotten lost in mail. I contacted wildflower customer support and they had responded almost instantly, they were more than happy to help and sent me a replacement. I’ve now received and love it.

20 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Wildflower Camera Bling Replacement

One of my camera bling lenses from Wildflower fell off. I contacted customer service regarding this since I recently purchases this item. Jackelin offered to replace the item and was very kind. I am very happy with my experience with Wildflower's customer service and will continue to support this business. I always appreciate when brands listen to buyer's concerns and offer solutions :)

16 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

Case broke rather easily

Case broke rather easily, but phone was protected. Worse phone case I have ever had. Customer support at this company does not exist, by phone or email, simply no response by phone and emails will get a response but will not answer any question. One of the worse companies I have ever dealt with.

14 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

This company is a scam

This company is a scam. Order at your own risk. I ordered a case 2 months ago and have yet to receive it. I requested a refund but have been repeatedly told they can’t issue a refund because the order has already shipped yet they are unable to provide me with any tracking info. You are unable to speak with anyone because the contact number for the company sends you straight to voicemail. DO NOT ORDER FROM THIS COMPANY.

5 stycznia 2026
Opinia niezależna
Logo Wildflower Cases

Odpowiedź od Wildflower Cases

We’re truly sorry to hear about your experience. Unfortunately, there is no contact information associated with your review, so we’re unable to reach out directly to assist you.

Please email our support team and request to speak with Jackelin, and we’ll be more than happy to help resolve this and make things right. Thank you for bringing this to our attention.

Oceniono na 1 z 5

Terrible customer service

Terrible customer service. Misrepresentation of case color and quality. Do not recommend. Based on my purchase and experience with the company I would think most reviews online are AI or bot generated.

7 października 2025
Opinia niezależna
Logo Wildflower Cases

Odpowiedź od Wildflower Cases

We’re truly sorry to hear about your experience. A member of our Customer Service team has reached out to you and is ready to help. Please check your inbox at your convenience so we can further assist you.

Oceniono na 1 z 5

I ordered a phone case that was 50…

I ordered a phone case that was 50 dollars which came with free shipping. Then the website offered a 15% discount which brought down the price which at the time I thought was great. This ended up making the order 90 dollars as free shipping is only for orders above 50 dollars….. I immediately emailed them to return it and they said it had already been shipped and there was nothing they could do. Very annoying system and they were not helpful. Not a great experience

12 grudnia 2025
Opinia niezależna
Logo Wildflower Cases

Odpowiedź od Wildflower Cases

Currently, we’re unable to offer free shipping for international orders. As noted on our website, free shipping is currently available for domestic orders only. We truly appreciate your interest and support, and we’re happy to help with any other questions you may have.

Oceniono na 1 z 5

Horrible customer service

I tried reaching out for an exchange atleast 4 times with little to no response my package has now been returned and I haven’t even gotten my money back or know if my exchange has been granted!! horrible customer service the online exchange portal wouldn’t even work. do not recommend

23 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

The quality was great until my most…

The quality was great until my most recent order. The fabric was not adhered to the case properly. Contacted customer service and was advised that it doesn’t meet their definition of a defective product. The aesthetics of the case is everything to me. Wont be purchasing again!

11 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

personally wouldn't buy again

these cases have been trending for a while now and there was a lot of hype around these iphone cases at some point and I'll admit, some are cute ones. I like that they do collabs with influencers but as far as quality goes they are made very cheap. the inner lining (pattern) part of the case is just thin fabric. I do not do anything crazy or excessive with my phone, just day to day stuff but there is already mould on the inside of the case on the fabric after around a year of usage. the pattern is also off centre and for the price point I think there are better brands with higher quality products out there.

8 października 2025
Opinia niezależna
Oceniono na 5 z 5

I ordered a case and phone charm from…

I ordered a case and phone charm from them and charm broke. I emailed them telling them about situation and this amazing person, Jackelin, from customer service, helped me immensely. Wildflower Cases replaced the phone charm and were extremely understanding and professional with their customer service. The products are definitely worth the price in my opinion and the customer service is even better. Thank you so much for making my year <3 Also give Jackelin a raise because she deserves it and she’s amazing.
Anya K.

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

I love WF Cases

I love WF Cases! It’s honestly not talked about enough how reliable these cases are. I remember first seeing these on Pinterest YEARS ago, and I hopped on the trend just for the aesthetics and haven’t gone back. I’ve used their cases for 7 YEARS. I have had 2 phones, and now I just got a 17ProMax, and I obviously repurchased.

I am a teenage girl. I am always doing something, always somewhere, and these cases ROCK for that reason. I have dropped my phone off a cliff, I’ve thrown it at a wall, and I am particularly clumsy so I am often just dropping it too be honest, and I have MINIMAL damage, and I give FULL credit to WF. They are sturdy, they are reliable and above all they are CUTE. I will never not use these, or this brand.

Their accessories are also great quality. I’ve had the camera ring gems and they STUCK. I’ve had about 11 of their cases now and my phone has never once cracked. I obviously do have mini little scratches cause I am really aggressive with my phone but otherwise my phone is 10/10. I highly recommend!!

29 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Apologies for the Confustion

I purchased the wrong sized item as a gift and tried to exchange them for the correct one. Their return policy, as another user wrote, is not designed to help the customer. You can't return sale items. There's only a 15 day window. You have to pay to ship them back yourself. They deduct a restocking fee. When I tried to exchange the item, the correct size was listed as out of stock even though the site would let me purchase them. That's shady. I sent them screen shots and they did not address the issue. In fact, it took them five days to even respond to me the first time. With such a short return window, that's really unprofessional. When they finally told me I couldn't return them after the window ended ("Apologies for the confusion" is such a bloodless non-apology), they offered me a 10% coupon code. Ten percent doesn't make any of this right. You might like their designs, but with a return policy so antagonistic to the customer, it's best to shop elsewhere.

UPDATE: Wildflower posted a reply three months after I uploaded this review. Please note that it contains no new information. The following remains uncontested and should give you pause:

*You can't return sale items.
*There's only a 15 day return window.
*You have to pay to ship them back yourself.
*They deduct a restocking fee.
*When I tried to exchange the item (which they agreed to at first), the correct size was listed as "out of stock" even though the site would let me purchase them.
*It took them five days to even respond to my first inquiry.

That is what is "disappointing."

30 września 2025
Opinia niezależna
Logo Wildflower Cases

Odpowiedź od Wildflower Cases

After reviewing your emails, it appears the item you’re attempting to return was purchased as a sale item. As outlined on our website, all sale items are final sale. We understand this can be disappointing, and appreciate you for taking the time to reach out. Please feel free to contact us if you have any other questions or need further clarification. During our Holiday season, we do extend our return window for all non-sale items. All customers are responsible for return shipping costs.

https://support.wildflowercases.com/en-US/return-and-exchange-policy-312938

Oceniono na 1 z 5

Don't waste your $

I ordered a case on September 12th, as of October 1st, the shipping company they use (Passport) says they haven't even received it, let alone sent it. If you can't call because you're not in the US, customer service does not exist! I have lost count of the amount of emails I have sent, either they were totally ignored, or I got sent an automated response telling me to keep waiting for it to come. I have asked for my money back countless times, and there's nobody even on the other end! Total scam, I'm very surprised because it's such a well known brand.

1 października 2025
Opinia niezależna

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