wildantler.co.uk Recenzje 

307
•
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

My mutts love the antlers. They get very excited when their subscription box arrives. Really competitively priced and good quality products.

Oceniono na 5 z 5

We’ve had an ongoing appetite problem with our mini schnauzer, particularly with the first meal of the day. She had been on the same food for her entire 10 years or so but out of the blue started... Zobacz więcej

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Oceniono na 4 z 5

ok, so I made a complaint via email from their website and via my order email but heard nothing back So I took to the reviews and let my annoyance known They replied and apologised form not respon... Zobacz więcej

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Oceniono na 5 z 5

Reggie continues to enjoy and thrive on Wild Antler food. It contains all the offal and vital nutrients so that I’m confident he gets a complete diet. He enjoys home cooked fish and meat too but I... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep zoologiczny

Napisane przez firmę

We cater to your dogs' cravings for wild flavours. Our family-owned brand, guided by our passion for canine well-being, provides low-fat, nutritious venison-based dog food and treats. Inspired by our working dog's love for venison, we ensure your pets enjoy the best natural, wholesome meals. Experience the wild side of pet care with Wild Antler.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

307 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(307)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 89

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Oceniono na 1 z 5

I still don't have my dog food and I…

I still don't have my dog food and I know it's been christmas, but I sent a message to asking when it will arrive and still haven't had a reply. I have had to source food from elsewhere while waiting?

2 stycznia 2026
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Hello Jane,

Thank you for your review and for sharing your experience. We’re very sorry for the frustration this situation caused and fully understand how worrying it is when you’re waiting on dog food.

We have since received your response and understand that our Christmas closure emails may have been missed. These were sent in advance to inform customers of dispatch dates and how to avoid delays over the holiday period. We also replied directly to your message on 29th December, explaining the closure and advising that deliveries would resume from 5th January.

As advised, your order was dispatched as soon as we reopened and has now been successfully delivered.

We’re genuinely sorry that you needed to source food elsewhere while waiting and appreciate your patience and understanding during this busy time. Your feedback is valued and helps us continue to improve our communication with customers.

Kind regards,
Simone

Oceniono na 5 z 5

Excellent products such high quality my…

Excellent products such high quality my fur baby is highly sensitive to most things but luckily wild antler is nothing but 100% of the best products would not go anywhere else and I recommend them as there customer service is the same as there products top quality !!

11 grudnia 2025
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Odpowiedź od wildantler.co.uk

Thank you so much for such an amazing review! We’re absolutely delighted to hear that our products suit your sensitive fur baby so well. Knowing that our quality and customer service mean this much to you truly makes our day. Thank you for your recommendation and loyalty – it really does mean the world to us 🐾💚

Oceniono na 5 z 5
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

We love hearing this – thank you so much! We’re thrilled they’re enjoying the food, that’s exactly what we hope for 🐾💚 Thanks for taking the time to leave a review!

Oceniono na 5 z 5

My dog absolutely loves the tins of…

My dog absolutely loves the tins of wild antler food ...hes a really fussy eater but since putting him on the tins of food he laps meal time up
Also brought antlers and they are so good ...brilliantly priced aswell
Would defo recommend this company to friends who have dogs

18 listopada 2025
Opinia niezależna
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you so much for this lovely review! We’re thrilled to hear your fussy eater is loving our tinned food and enjoying mealtimes again – that’s always wonderful to hear. It’s great to know the antlers have been a hit too and that you’re happy with the pricing. Thank you for recommending us to your friends, it really means a lot 🐾💚

Oceniono na 4 z 5

Redeemed themselves

ok, so I made a complaint via email from their website and via my order email but heard nothing back
So I took to the reviews and let my annoyance known
They replied and apologised form not responding, apparently there was an issue with spam mail?
However, as an apology they sent me another order free or charge, so I guess they redeemed themselves and actually tried, so I've changed my review
Here's to hoping they keep up with the good service

22 listopada 2025
Opinia niezależna
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you for updating your review and for giving us the opportunity to put things right. We’re genuinely sorry again that your initial emails didn’t reach us due to the spam issue – we completely understand how frustrating that must have been. We’re pleased we were able to resolve this for you and really appreciate you acknowledging our efforts. Your feedback helps us improve, and we’re committed to continuing to provide the level of service our customers expect. Thank you for giving us another chance.

Oceniono na 5 z 5

Items were of good quality and at a…

Items were of good quality and at a very competitive price. Delivery was fast and well packaged.

4 listopada 2025
Opinia niezależna
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you for your great review! We’re really pleased to hear you’re happy with the quality, pricing, and fast delivery. Thanks as well for mentioning the packaging – we truly appreciate your support 😊

Oceniono na 3 z 5

I have a subscription with Wild Antler…

I have a subscription with Wild Antler for 2 kg each month and have always been delighted with my dogs small venison sausages, however this months order, received yesterday, the sausage appears to be softer and flexible and not hard and solid, this in turn affects my dogs toilet and raises concerns about whether the sausage has been thru the full cooking process

10 listopada 2025
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Odpowiedź od wildantler.co.uk

Thank you for bringing this to our attention and for being a valued subscription customer. We’re really sorry for the concern this caused. As soon as you contacted us, we sent a replacement straight away. Our venison sausages are fully cooked; however, as they are a natural product, there can occasionally be variations in texture between batches. We appreciate you getting in touch so we could resolve this promptly and are always here if you have any further questions or concerns.

Oceniono na 5 z 5

Believe it or not but my labrador is…

Believe it or not but my labrador is normally so picky with food but there is something about Wild Antler that he loves! Even gets excited when I show him food can!
Great quality food.

3 listopada 2025
Opinia niezależna
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you so much for this fantastic feedback! We love hearing that even a picky Labrador gets excited when he sees the food can – that’s the best compliment we could ask for 🐾😄 We’re delighted you’re happy with the quality, and we really appreciate you taking the time to share your experience.

Oceniono na 5 z 5

good products

31 października 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you for your feedback! 😊 We’re glad you’re happy with our products and really appreciate your support.

Oceniono na 5 z 5

Exceptional customer service

Exceptional customer service. Sorted out a minor problem without hesitation. Will definitely be back for more .

14 października 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you for your kind words! 🌟 We’re so pleased we could resolve the issue quickly for you. Providing exceptional customer service is really important to us — we look forward to welcoming you back again soon!

Oceniono na 5 z 5

Great service, fast delivery, great products

Great service, fast delivery and brilliant products. I’ve ordered again since and it was just as good.

10 października 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear you’re happy with our service, delivery, and products — and it’s great to know you’ve ordered again! Your continued support means a lot to us.

Oceniono na 5 z 5

Outstanding company

Outstanding company, very helpful and quick delivery

14 października 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

We really appreciate your kind words. It’s wonderful to know you found our team helpful and delivery quick — thank you for your support! :)

Oceniono na 5 z 5

Happy dog Ollie

Amazing food our dog Ollie was really suffering with upset stomach and rumbling and had very loose bowel movements but this food has really changed him , he's more energetic, loving this food ,no more upset stomach and well goes to toilet every day and hurrah it's normal ,so would not use any thing else thank you so much best wishes and happy barks from Ollie

2 października 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

That’s fantastic news — go Ollie! 🎉 We’re so happy he’s feeling great, full of energy, and loving his food. Thank you for sharing his story and for the happy barks — sending plenty back from our team! 🐶💚

Oceniono na 5 z 5

I have subscribed to wild antler

I have subscribed to wild antler for my dog meat it’s always on time and his meat looks like meat which he scoffs down 10 out of 10 for this company

1 października 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

We really appreciate your wonderful feedback. It’s great to hear your subscription is running smoothly and that your dog loves his Wild Antler meals. Thank you for trusting us to feed your furry friend! :)

Oceniono na 5 z 5

Second purchase - looking for novel protein

Wet food purchased again as both dogs have consistently decided they will eat it - even getting excited.
It has clear lumps of recognisable meat present in the familiar generic wet look so I’m sure that is the attraction.
One will eat the dry food , the other won’t but that wasn’t a surprise.
I needed to identify a novel protein source for one of the dogs and this could be it.

10 września 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you so much for sharing your feedback! We're delighted to hear that both of your dogs are enjoying the wet food — it’s always lovely to know when tails are wagging at mealtime. 😊 We’re glad the visible meat pieces and texture are a hit, and it’s great to hear this could be a good fit for your dog needing a novel protein source. Thank you for choosing us again and for trusting our food to keep your dogs happy and healthy!

Oceniono na 5 z 5
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you for your review! We’re so pleased to hear your order arrived quickly – and even happier that your fussy dog enjoyed every bite. That’s the best feedback we could ask for! 🐾

Kind regards,
The Wild Antler Team

Oceniono na 5 z 5
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you for your feedback! We’re glad to hear you found the tin so generous and satisfying that it lasted two meals. We really appreciate your support and hope your pet continues to enjoy it.

Kind regards,
The Wild Antler Team

Oceniono na 4 z 5

Confusing delivery notification

I have edited this review from a 1 star rating to 4 stars as my goods arrived today in a perfectly frozen condition. I would have given 5 stars but to be honest communication about dispatch and delivery were confusing.

9 września 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Dear Sandra,

We’re very sorry for the delay and for the concern this has caused. I’ve checked on your order and can confirm it was dispatched on Wednesday at 3pm with our courier. Unfortunately, due to a slight delay in fulfilment, it left us later than planned.

As noted in our delivery information, during busy periods dispatch may take an extra day, and while we strive for next-day delivery this cannot always be guaranteed. Orders placed after 2pm or over the weekend are sent the next working day (Monday–Thursday for raw food).

Your parcel is going to the PH1 area, where deliveries can sometimes take longer than other parts of the UK. Please rest assured it has been securely packed to remain frozen during transit.

We sincerely apologise for the frustration caused and truly value you as a customer. Regards, Simone

Oceniono na 5 z 5

Really prompt delivery of the product…

Really prompt delivery of the product that my dogs love so much.

1 września 2025
Logo wildantler.co.uk

Odpowiedź od wildantler.co.uk

Thank you for your lovely feedback! We’re so glad your dogs are enjoying our products and that delivery was nice and speedy 🐾.
Kind regards,
Laima

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