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WiFi Heros Recenzje 259

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Wynik TrustScore: 5 na 5

4,8

Naprawa i serwis komputerów
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continual... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the f... Zobacz więcej

Oceniono na 5 z 5

WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now... Zobacz więcej

Informacje dotyczące firmy

  1. Naprawa i serwis komputerów
  2. Automatyka domowa

Napisane przez firmę

Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

259 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Brilliant Service.

O'Neil and his team were absolutely brilliant. Courteous, tidy, efficient and did a wonderful job leaving no mess and excellent wi-fi. Totally recommend WiFi Heroes and the team ( and came three days earlier than planned as a bonus!)

7 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Awesome service

Have had wifi heroes now for almost a year, just had a power outage and it had a knock on effect to the network. The WiFi heroes team helped straight away and the issue has been resolved. Many thanks as always for your help

25 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

WifiHeros installation of Unifi Access Points

Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the final job being exactly as agreed. He checked the performance of the new Unifi AP HD AccessPoint system, which is a great improvement over the old router wi-fi system. Matt wouldn’t leave until I was entirely satisfied with the new system. Matt good job done.

17 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Outstanding service

Outstanding service! Quick and efficient and reliable. Simply the best in the industry. Powerful and reliable WiFi. Knowledgeable, friendly and top notch service. Our Heros! Go on! Lead the way WiFi Heros!💪

1 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Matt did a great job

Matt did a great job. Established any faults and my outdoor office has wireless. Perfect. Worth every penny to take the stress out if Wifi and gaming issues with my son.

1 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service. Recommended.

Steven from WiFi Heros fitted a new wired access point in my house to improve the WiFi connectivity. The service was excellent. He was friendly, professional, on time and took care to fit the access point despite really difficult access for the cabling. Excellent service all round. Recommended.

3 października 2023
Opinia niezależna
Oceniono na 5 z 5

Good installation and solution

We've historically had poor WiFi connectivity in our house with a number of mesh systems which we've tried over the years. WiFi Heroes installed a number of physical access points and WiFi points around the house, which has provided us with good coverage for the first time.

The installer was professional, flexible in dealing with our requirements, and has performed a good job.

29 września 2023
Opinia niezależna
Oceniono na 5 z 5

Really happy with the service

Really happy with the service, from making an enquiry to having the work undertaken and completed was under a week. Clear on the pricing and ensured I was happy with the work on site. Steven was really good at the installation and made sure I got what I needed.

28 września 2023
Opinia niezależna
Oceniono na 5 z 5

Garden wifi

Wifi heros provided a good service from start to finish. The installation engineer Stephen was very helpful in setting up my garden office system giving me the WiFi speeds promised. I recommend them wholeheartedly.

27 września 2023
Opinia niezależna
Oceniono na 5 z 5

Good response time and Job done

Good response time, I just wanted the problem solved. I had used EERO for my outhouse but was only getting 30/40 MB, Guys installed Wifi Access Point to the outhouse now we are getting 300 MB. Just wanted someone do it for me for peace of mind. Steven was a top lad.

17 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Did not address my concerns despite high charges

I had various issues with my Wifi. I was charged over £200 for them coming to visit and then they didn't address my main concerns. Then they gave me a huge quote for something that I can actually address with my wifi provider. Not happy that they charged so much to provide a useless quote.
Don't contact WiFi Heros until you have spoken to your own provider first - and be aware of their excessive charges.

7 sierpnia 2023
Opinia niezależna
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Odpowiedź od WiFi Heros

Thank you for sharing your feedback. We're sorry to hear about the dissatisfaction you experienced and want to clarify a few points to ensure a better understanding of the situation.

Firstly, we sincerely apologies for the oversight as we should have sent the Network Report following our engineer's visit. We just have corrected this and it has now been sent to you. This report is intended to give you insights into the issues affecting your WiFi and to outline potential solutions, not the final remedy. We sincerely apologize if this aspect of our process wasn't clear, leading to any confusion.

For larger properties, like your 3000 sq ft space, certain situations might require more extensive measures, such as implementing hardwiring and professional-grade access points from Ubiquiti. Our intention was to create a robust solution to ensure seamless coverage across your entire property. We understand cost is a factor and apologize if our quote did not meet your expectations. We believe we could have found middle ground solution if we would have received direct feedback at the time.

In the future, we recommend reaching out to your WiFi provider before seeking external assistance, as they might be able to address some issues directly. We also appreciate your feedback about our charges, and we'll take this into account as we continually refine our pricing structure.

Once again, we apologize for any frustration you experienced during this process. Our goal is to ensure our customers receive the best possible WiFi solutions tailored to their needs. If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your input and would welcome the opportunity to assist you further.

Best regards,

Lorelie

Customer Service Team

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