We visited Wicken toys multiple times to choose our garden equipment, each time the staff at wicken Toys were always so friendly and helpful, they weren't pushy at all and genuinely wanted to help us... Zobacz więcej
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Zobacz, co mówią recenzenci
The showroom was brilliant. What most retailers lack is the ability to actually see and test the climbing frame you're buying. You don't know how sturdy a climbing frame is unless you can gi... Zobacz więcej
Fantastic staff. Ordered a Buzzy Nitro for my nephew and a helmet separately over the weekend. The staff refunded me a portion of the cost, as I would have received a discount ordering together, as we... Zobacz więcej
Great service! The price was good, trampoline installation ridiculously quick, communication of what was happening good too. Point to note is you can't choose a date/time slot for delivery when acc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Wicken Toys was established in 1992, we now have the largest outdoor dispaly site of childrens outdoor play equipment in the UK! Please come along and let your children try before you buy. We stock metal and wooden climbing frames, swings, slides, trampolines, go karts, pools and many more fun outdoor games.
Wicken Toys Ltd Details
Napisane przez firmę
- Great Customer Service
- Call us free on 0800 587 1066 We answer the phones: 8am - 6pm Mon - Fri 10am - 5pm Weekends
- Biggest Display in the UK!
- There is no where else in the UK that has more climbing frames, trampolines or swing sets on display, we have the biggest display of outdoor play equipment in the UK! Whether you are looking at a trike or an expensive climbing frame, you can get an idea from looking at a picture on a web site but you can not beat actually seeing it and even giving it a shake to see how sturdy it is. We leave you alone while you look and try the different items but we are available if you do have any questions or would like any help but we will not chase you around while you are looking.
- Free Delivery over £120.00
- All orders over £120.00 FREE delivery. All orders up to and including £120.00 delivery charge £4.95.
Dane kontaktowe
Whittlebury Road, MK19 6BJ, Milton Keynes, Zjednoczone Królestwo
- 01908 571233
- sales@wickentoys.co.uk
- wickentoys.co.uk
Visit Our Display Site
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quality and my Swing looks a beautiful…
Quality and my Swing looks a beautiful attraction in my Garden . I love it 😻 I use it daily for exercise. And I’m only 64 🌝😃🌝
20 czerwca 2026
Amazing service
Climbing frame is great - we chose to pay the extra to have it put up for us - worth every penny. The guys that came knew exactly what they were doing, advised us on options and talked us through everything - brilliant service thank you!
18 czerwca 2026
Speady delivery and good communication
Speady delivery and good communication. Thank you!
23 czerwca 2026
Great service
Great service! The price was good, trampoline installation ridiculously quick, communication of what was happening good too.
Point to note is you can't choose a date/time slot for delivery when access to the garden is required - we have side access so didn't need to be in for the delivery but otherwise it might have been tricky as only given 24h notice.
Not everything was in stock so still waiting for one part of it to be delivered but hopefully that will come soon. They've kept us up to date about that.
17 czerwca 2026
Delivery driver was really helpful
Delivery driver was really helpful. Product arrived as described.
1 czerwca 2026
Very quick delivery
10 czerwca 2026
Quality, right first time order.
This business is the one to trust for your outdoor toys, I had ordered from a big well known company and our swing set came with the timber split. I was wary using Wicken toys but read the reviews and decided they were trustworthy and I was correct. Ordering was easy and competitive pricing wise, I was a little worried when I hadn’t heard for a few days at what stage in processing my order was. This is on me, I’m used to prime delivery but I will be looking for more independent business’ to shop at after my experience with Wicken. The delivery was perfect and the driver very helpful and personable. We built our slide and swing set yesterday, all pieces there and perfect. Thank you very much Wicken.
10 czerwca 2026
Great service
Really helpful when I called in advance with questions about delivery. Delivery only two days later and the team were prompt, quick and helpful. The guide on the website for how much bark we needed for our space was accurate so I’m happy with the amount ordered. Great service!
9 czerwca 2026
Quality products and installation!
Wonderful products, easy delivery and installation!
I ordered the Berg Playbase and installation. Was advised install was approximately 4 weeks lead time. Had it installed actually 5 weeks exactly from the order date, which was fine by me. Installers were lovely, gave good advice and spoke through positioning options. Would absolutely recommend.
9 czerwca 2026
The trapeze arrived safely on time
The trapeze arrived safely on time, well packaged. Easy to fix and thoroughly enjoyed by our 4 year old grandson.
24 maja 2026
Lots of options
Lots of options and able to look at them fully built not just an image online. Staff are friendly and helpful.
5 czerwca 2026
Easy and quick
21 maja 2026
The item was just as advertised
The item was just as advertised, delivery time eas super quick and staff were very polite and helpful
4 czerwca 2026
Not worth the money!
None of the screws were included in packaging. The wood was so rough it needed to be sanded down and treated, as while trying to put together it caused splinters.
The bottom step also has a large gap, which is dangerous, and an extra piece of wood needs to be added.
19 maja 2026
Odpowiedź od Wicken Toys Ltd
Hello Matthew
We are sorry to read that you have been disappointed with your purchase.
We have searched our records using the email address linked to this review but unfortunately have been unable to find any correspondence from you regarding these concerns. Had you contacted us, we would have been more than happy to help investigate the issues raised and arrange any missing parts or replacements where required.
Regarding the screws, if any fixings were genuinely missing from the packaging, this is something we would always resolve quickly by arranging replacements.
In relation to the timber, the wood used on these products is pressure treated for outdoor durability and does not require any further treatment for longevity. As timber is a natural material, some surface roughness can occasionally occur, but we would always be happy to review photographs if there was a concern regarding the finish.
With regard to the spacing on the lower step, this is part of the original product design by Plum. Their play equipment is independently safety tested to the relevant standards, and certain gaps and spacing are intentional requirements to help prevent entrapment risks. For this reason, adding additional timber to alter the spacing may actually compromise the intended safety design.
We would still welcome the opportunity to look into your concerns properly. Please contact us directly with your order details and photographs so we can investigate and help resolve any genuine issues.
Kind regards,
Wicken Toys
Brilliant service!!
Brilliant service ordered a berg kart,flag and number plate, had a call checking if the number plate was for that kart as it didn't fit so was nice them calling and advising me and not just sending it out like most companies would! Shows they actually check the orders and are still human
18 maja 2026
Only ordered item for a 4 Year old's…
Only ordered item for a 4 Year old's birthday late afternoon and delivered first thing the following morning!!!
Perhaps? fortunate and coincidental delivery schedule but nevertheless very pleased.
Product very well packaged gratefully received and in use already
18 maja 2026
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