whippersnappersonline.com Recenzje 

131
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A lovely childrens shop in Deal, Kent, owned and ran by ex-Selfridges buyer Nicola. Colourful clothes, toys, and gifts for babies, toddlers and young children. Even had some adult clothing too. Nicola... Zobacz więcej

Oceniono na 2 z 5

Nice item but very poor customer care. My paid receipt indicates 3-5 workings days for deliver but it took more than 2 weeks due to holidays break but when i rang or emailed nothing indicated that to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I personally had a great experience using this company, with an adorable, high - quality product and a good delivery time considering it was so cheap! The product pledged to arrive in 4 - 7 business d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service with a personal touch. Free gift wrapping which is really nicely done. Item arrived on time and well packaged and a lot cheaper than other websites. So glad I found Whippersnappers,... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą dziecięcą
  2. Sklep z zabawkami dla dzieci

Napisane przez firmę

Ethical, sustainable and fun clothing and gifts for babies and kids aged 0-12 years from your favourite ethical brands.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

131 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(131)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I am so happy with the products and customer service

I am so happy with the products, these are so good quality, customer service is very helpful and kind with me, and delivery on time.
I really recommend this webshop.

15 stycznia 2023
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you for this lovely review Krisztina. It's so nice to get feedback like this. Nicola :-)

Oceniono na 5 z 5

brill service

brill service, i realised i'd made an error and chosen the wrong book and got an email striaght back from them saying they were super happy to change it

2 stycznia 2023
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you for taking the time to leave us a nice review Jodie. It was really no problem at all.

Oceniono na 5 z 5

Fab shopping experience

Fab shopping experience with a personal touch. Would definitely recommend.

28 grudnia 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you so much for taking the time to write this nice review Joanne. It’s great to hear you enjoyed shopping with us 😊

Oceniono na 1 z 5

Really unhappy with the customer…

Really unhappy with the customer service. A incorrect photo of the item was online so I was under the impression I was getting something that did not arrive. As I’d had it gift wrapped and given the gift before realising. I was told by customer service to return it as the only option, this wasn’t possible after giving the gift. I was met with very inflexible and rude customer service, no suggestions of “let’s see what we can do” or “let’s try and make it right”. Really unhappy with the experience and wouldn’t recommend. I understand as a small business owner myself that you can’t make it work financially if you’re always sending freebies out (but I didn’t ask for this) and again as a small business owner you get the benefit of being able to think outside the box and treat customers with extra care. This was definitely not the 5 star customer service suggested.

Added after reply: yes a full refund was offered but only if the gift was sent back… which I am unable to do as it’s been gifted (to a 4 year old who doesn’t live locally). It may not be rude by your standards but being met with coldness and lack of flexibility or understanding seems pretty rude to me.

20 grudnia 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

I am sorry you are unhappy with your purchase. One of the photos relating to this product featured a different version of the kit you bought, a newer version which we do not stock. This has now been removed from our website. It was a mistake which I have apologised for.
As the owner of this business I am fully aware of the correspondence which took place outside of Trustpilot. You were offered a full refund (I note you do not mention this in your review) and at no point was anybody rude to you.

Oceniono na 3 z 5

bad shopping experience

bad shopping experience, I haven’t got my parcel now.

19 grudnia 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Hi Sicheng. Your order was dispatched on 12th December but the Royal Mail were on strike for two days last week so there have been delays as a result. That said, I have just checked the tracking of your parcel and an attempt to deliver was made this morning but nobody was in. I hope that helps. Nicola.

Oceniono na 5 z 5

What a wonderful company

What a wonderful company! Ordering was easy alongside a decent Black Friday discount. I received my order quickly; gift wrapped with a hand written note of thanks! Very personal, which makes a change. I will order from them again for sure!

30 listopada 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you so much! It's lovely to hear from happy customers. Thank you for taking the time to share your experience. It really means a lot.

Oceniono na 5 z 5

I ordered some gifts for my daughter…

I ordered some gifts for my daughter for Christmas and they arrived all individually & beautifully gift wrapped, I was so pleased I couldn’t be happier. Lovely customer service and in my eyes really made this little company sat and out from the crowd, will be using again! Kate

29 listopada 2022
Opinia niezależna
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

This makes me so happy Kate! Thank you for taking the time to write a review for us. Wishing you a wonderful Christmas! Nicola 🤶🏻

Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️

Fast delivery, beautiful products and a handwritten note is such a nice touch. Really lovely little business

17 listopada 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you so much for your review Sophie! :-)

Oceniono na 5 z 5

Great choice

Great choice. Easy to make purchase. Quick delivery.

8 listopada 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you for taking the time to write a review for us Deborah! Nicola :-)

Oceniono na 5 z 5

Always worth a visit!

I always visit Whippersnappers when in the area and come away with a few things for my girls. Nicola is always friendly, knowledgeable and helpful. It's such a lovely shop! 😊

18 sierpnia 2022
Opinia niezależna
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Aww thank you Stephanie! Thank you for taking the time to write such a nice review 😊

Oceniono na 2 z 5

Nice item but poor customer care

Nice item but very poor customer care. My paid receipt indicates 3-5 workings days for deliver but it took more than 2 weeks due to holidays break but when i rang or emailed nothing indicated that to me.

30 sierpnia 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

I'm sorry you are dissatisfied with the service you received. We took a break over the summer and indicated on our website that orders would be delayed as a result of this. I also responded to your message whilst I was on holiday to let you know this. Happy to hear you are pleased with your purchase however.

Oceniono na 5 z 5

Would definitely recommend x lovely…

Would definitely recommend x lovely owner who went above and beyond to make sure things were right for me and beautiful service and shop. Will definitely be back x

10 sierpnia 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you Jayne for this lovely review. Looking forward to seeing you again 😊

Oceniono na 5 z 5

It was pleasant

It was pleasant, not trouble whatsoever, I have my item sent beautifully packed and with a lovely note saying thank you for my purchase which was very nice 💚

2 sierpnia 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you so much for your kind review. I'm really pleased to hear you are happy with your purchases :-)

Oceniono na 5 z 5

Great independent business

Fantastic service, availability of products, really quick shipping and an all-round friendly independent company, plus a nice little handwritten note included in the order :)

31 lipca 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you for your kind comments and for taking the time to write a review Jamie. It is very much appreciated :-)

Oceniono na 5 z 5

Lovely shop

Lovely shop, very very friendly and helpful staff

14 lipca 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you for your review. It means a lot to know our customers have had a great shopping experience. We really appreciate it.

Oceniono na 5 z 5

A lovely childrens shop in Deal

A lovely childrens shop in Deal, Kent, owned and ran by ex-Selfridges buyer Nicola. Colourful clothes, toys, and gifts for babies, toddlers and young children. Even had some adult clothing too. Nicola does deliveries, gift wrapping and will even write your cards for you.

27 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Loved our visit here

Loved our visit here and great experience ordering online!

27 czerwca 2022
Logo whippersnappersonline.com

Odpowiedź od whippersnappersonline.com

Thank you Lucy! Looking forward to seeing you again :-)

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej