Wheels Motorcycles Recenzje 260

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hi,I am very satisfied for service which I have received buying my next Suzuki Hayabusa.Joe salesman is very professional person …If you will decide buy the bike from there,always first ask about Joe... Zobacz więcej

Oceniono na 2 z 5

I recently purchased a Kawasaki Z 900 R/S SE from here. The salesman Will was great. However there were a few problems. I had asked for a battery tender to be attached to the battery it wasn’t . I w... Zobacz więcej

Oceniono na 5 z 5

The best vehicle buying experience I’ve ever had and I’ve had over 50 vehicles in my lifetime, everything was just so easy, Joe Scott in sales was a pleasure to deal with. Can definitely recommend a... Zobacz więcej

Oceniono na 5 z 5

Just picked up my Aprilia RSV4 Factory from Wheels Motorcycles and couldn’t be happier with the experience. The whole process was smooth from start to finish, with friendly and knowledgeable staff w... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzedawca motocykli

Napisane przez firmę

East Anglia's largest motorbike dealership. Franchises inc. Suzuki, Aprilia, Kawasaki, Honda, Vespa, Piaggio, Moto Guzzi, Mutt, Zero & Super Soco.


Dane kontaktowe


4,6

Doskonała

Wynik TrustScore: 4.5 na 5

260 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

It was great dealing with joe from…

It was great dealing with joe from start to finish.
Always kept me informed from my 1st inquiry to right after the the bike delivered to make sure everything went smoothly.
Would definitely use wheels and would ask to deal with joe again!

22 grudnia 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi Rob,

Thank you so much for taking the time to leave a 5* review for your recent purchase from Wheels. We're glad to see you were impressed with the team and Joe in particular. I will pass your feedback on to Joe too!

We look forward to hearing from you soon and all the best,
Wheels Motorcycles

Oceniono na 5 z 5

I bought an Air Tech 3 jacket and I was…

I bought an Air Tech 3 jacket and I was able to agree initially that I could exchange it if the size was incorrect (it wasn't!). The jacket itself arrived two days later and I am really happy with it

16 grudnia 2023
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Odpowiedź od Wheels Motorcycles

Hi Julian,

Thank you for taking the time to leave a review on your purchase! We're happy to hear that the exchanged item came quickly and that you're pleased with it. I will pass on your kind feedback to the clothing team.

All the best,
Wheels Motorcycles

Oceniono na 1 z 5

Bought a 2019 aprilia rsv4 got it it…

Bought a 2019 aprilia rsv4 got it it home. Found the engine bolts had had come loose started leaking water wing mirror nuts were missing and then had a flat spot and no power at the bottom end (got beat by my Mrs 2001 r6) and had the service light on even tho I was told it had been serviced. They did pick it up for repair and dropped it off which was good, but then it still had no power still hadn't been serviced wing mirror nuts still missing and engine bolts were loose still and then leaked water again, only the flat spot had been fixed, they picked it up again said they had fixed the water leak, it had then leaked again bought the bike in June it's now November they offered to pick it up again and give me £2000 less than what I paid because I had done 1000 miles on it, yes I did 1000 miles but every time I rode it or got it out to ride it, it had a issue, trying to go through the finance company to get my money back

20 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent all round

17 listopada 2023
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Odpowiedź od Wheels Motorcycles

Hi Tomas,

Thank you for taking the time to leave a review for Wheels Motorcycles! We're glad you were impressed!

We hope to her from you again soon and all the best,
Wheels Motorcycles

Oceniono na 5 z 5

Great service

Great price, good quality stock, great service.

3 listopada 2023
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Odpowiedź od Wheels Motorcycles

Hi there,

Thank you for taking the time to leave a 5* review for Wheels! We hope to hear from you again soon.

All the best,
Wheels Motorcycles

Oceniono na 5 z 5

Great to deal with excellent service

I recently purchased a klim jacket from wheels great service very helpful staff 👍

8 listopada 2023
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Odpowiedź od Wheels Motorcycles

Hi there,

Thanks for taking the time to leave a review for your purchase! We hope you enjoy your new jacket from Klim and we hope to hear from you again soon!

Wheels Motorcycles

Oceniono na 5 z 5

5 star experience

Had my new bike delivered today, Tim the delivery man was a credit to wheels motorcycles, he takes his job very seriously takes great care of the bikes he’s delivering, very carefully, meticulously and with a smile on his face.
The bike was bought unseen and when delivered exceeded my expectations.
The sale was handled by Joe and the whole experience was very professional and could not have been easier.
I definitely would recommend Wheels motorcycles.

10 listopada 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi James,

Thanks for taking the time out to leave a 5* review on the purchase of your new motorcycle! Thank you for the kind words to both Tim & Joe (I will pass this feedback on for you!). Ride safe and we hope to see you again soon!

Wheels Motorcycles

Oceniono na 5 z 5

Highly recommended 👌

Absolutely fantastic experience from the guys at wheels motorcycles, very professional easy to deal with, great coms and a awesome price on a new bike
Highly recommended 👌

25 października 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi Craig,

Thank you for taking the time to leave a 5* review on your recent experience with Wheels motorcycles! We're glad you were impressed with the team! We hope to see you again soon!

All the best,
Wheels Motorcycles

Oceniono na 1 z 5

Online purchase

Item advertised wasn't showing as out of stock.

Bought and paid for. Did get a refund along with a short Sharpe email none in stock website doesn't update to what's sold in store. With no offer of anything like for like.

11 października 2023
Oceniono na 5 z 5

I bought a new Aprilia V4 Factory from…

I bought a new Aprilia Tuono V4 Factory from these guys at a very attractive price.
All was very efficient and easy and the bike was delivered exactly when they said it would be.
Joe in sales was great and Tim who delivered the bike was superb.
I cannot fault the service and efficiency.

10 października 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi Philip,

Thank you so much for taking the time to leave a 5* review for your recent purchase of your new Aprilia!

We're glad to see the team impressed you during the process and delivery. I will also pass along your feedback to Joe and Tim!

All the best,
Wheels Motorcycles

Oceniono na 5 z 5

Tech air 3

Bought the tech air 3 from wheels after a good chat with Nicky she was very informative, understanding and helpful love my new purchase so comfortable a brilliant bit of kit would never ride without it now thank you great service

2 października 2023
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Odpowiedź od Wheels Motorcycles

Hi Sean,

Thanks for taking the time to leave a 5* review about your recent purchase with Wheels Motorcycles. I'll pass your feedback on to Nicky in clothing too!

All the best,
Wheels Motorcycles

Oceniono na 5 z 5

Wheels Motorcycles excellent buying experience

I found Wheel Motorcycles through a Google search for ‘Vespa dealers UK’. I checked available reviews and was comfortable to contact them and potentially make a remote purchase. I was specifically looking for a Vespa GTS Super 300. I called them on a Saturday morning and was very happy that James picked up the call as he provided an exceptional service; clearly talking me through the available stock, purchase options and process etc. No hard sales, just excellent customer care. Within the same call, I placed the order for my new bike. The following Saturday, it arrive on the back of a Wheels Motorcycles delivery van. The purchase process was easy, pre-delivery communication was spot-on and the bike arrived earlier than expected. What more can a buying customer ask for. Thank you Wheels Motorcycles… James in particular!

16 września 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi there,

Thank you for taking the time out to review your recent purchase of a new Vespa from Wheels. We're pleased to hear that James was able to walk you through the options and the purchase process. I will pass along your feedback to James and the team!

We hope you enjoy your new scooter!

All the best,
Wheels Motorcycles

Oceniono na 5 z 5

Great price

Great price, good communication via email, and super fast delivery

7 września 2023
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Odpowiedź od Wheels Motorcycles

Hi Steven,

Thank you for leaving a 5* review for Wheels Motorcycles on your purchase,

All the best,
Wheels Motorcycles

Oceniono na 2 z 5

V7 annual service heist (?)

V7 annual service was just short of £500 (though magazine reviews say c.£180 ? ). Informed by service dept. that valve settings need checking 'annually', although Guzzi say 6000mls ( who to believe ? ). Love the bike but, sadly, it'll most probably go before the next service here. Feels like an unaffordable / or rip-off situation whatever. Very saddened.

17 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Wheels (Peterborough)

Had a great experience at Wheels (Peterborough) ,Phil at Wheels where I bought my new Honda Hornet was very informative and knowledgeable and made the whole process easy, can't rate Wheels highly enough, would definitely buy from here again, recommended dealer.

22 sierpnia 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi David,

Thanks for taking the time to leave a 5* review about your recent purchase of your new Honda Hornet! We're glad to hear you were impressed with Phil and the purchase process.

We hope to hear from you again soon and ride safe,

Wheels Motorcycles

Oceniono na 1 z 5

Massive service costs.

Having bought a nearly new bike, with just 80 miles on it, I was quite pleased, a reasonable deal. Not a great one, but they have to make money I guess. The problem came when it comes to servicing. I did about 300 miles before the first service and they wanted £500. Then almost £1500 for a major service the following year when I’ve only done about another 2000 miles. They say they are following the Suzuki service plan but that makes zero sense to me. I took it to a Suzuki specialist who said I wouldn’t need a major service next year. He is now servicing my bike at a fraction of the cost. I gather now that servicing is where they make their money, not in bike sales. Disappointed.

8 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

It was a pleasure dealing with Joe…

It was a pleasure dealing with Joe Scott, so refreshing having a proactive professional taking you through the sales process. Joe came across as being knowledgeable, as well as genuinely friendly, and an excellent communicator. I would recommend Joe to anyone looking to purchase a bike from Wheels Motorcycles (I recently took delivery of a Kawasaki Z H2 (bonkers!)

5 sierpnia 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi George,

Thank you for taking the time to leave a 5* review for Wheels Motorcycles. We're glad to see Joe provided the high level of service we strive for!

We hope to hear from you again soon and ride safe!
Wheels Motorcycles

Oceniono na 1 z 5

Shocking

All I can say is , I have the most horrible experience with the after sale team that’s after I have purchased 8k motorcycle
This is addition to my first review after I read what wheels motorcycle put .
First of all I am new to all this and I followed what I you guys said and n one called me or follow up after I brought the bike surely that’s something you do with customers when they buy new bike .so I came for 2 services as I was advised and then I didn’t even use the bike that much as it’s been sitting in the garage anyway . So one the person that I spoke to was so rude about it two why I haven’t been advised to do these things as even if the bike didn’t do mileage yes as I mentioned I don’t know much about bikes and it’s my first bike but instead I had you should’ve done this and you should’ve done that and when I asked you can always ask the sales man that sold me the bike if he did explain things properly the answer was he is not with us anymore but we are sure that he did so basically I am laying.
I had brand new cars before and they always remind you when something needs doing to your car and they call you to check if you still happy with your car and in this case you didn’t do non of that you didn’t even bothered to ask how is the bike so anyway the bike is new touch wood nothing will happen to it and I got it serviced by a Yamaha dealer and I will sell it next year but one thing for sure you the one lost my custom and I will never step a foot in one of your branches .

5 sierpnia 2023
Opinia niezależna
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Odpowiedź od Wheels Motorcycles

Hi there,

I have followed this up with the sales manager in regards to your review. On our records it shows you purchased your motorcycle approximately 3 years ago meaning your manufacturers warranty would have expired by the time of your phone call. We also would like to point out that you had only had your bike serviced at the 600 mile service but no other services with Wheels branches after. Our Lifetime Guarantee states that to continue your guarantee that the bike must be MOT'd & serviced with us at the correct intervals which you did not adhere too.

We appreciate your frustration and wish you all the best,
Wheels Motorcycles

Oceniono na 5 z 5

Great service

Great service from knowledgeable, friendly staff. Ended up buying a new lid and new boots.

26 lipca 2023
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Odpowiedź od Wheels Motorcycles

Hi Karen,

Thank you for leaving a 5* review for your recent purchase!

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