We sold some items to Westermans recently dealing with Bev one of their buyers of used machines . We had quick response to our emails and their service was excellent . The items we were selling wer... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I highly recommend Westermans International. I cannot even begin to tell you how AMAZING Bev was to work with. I'm not even kidding when I say she is LITERALLY THE BEST. Extremely tru... Zobacz więcej
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We have worked with Westermans International for both buying and selling equipment and have always found the team to be extremely helpful, professional, and easy to deal with. Their communicatio... Zobacz więcej
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Ich habe ein AMI Gerät an Westermans International verkauft und meine Ansprechpartnerin war BEV Kerr. Ich bin mehr als zufrieden. Alles hat bestens geklappt und in Zukunft werde ich hoffentlich noch ö... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z artykułami spawalniczymi
- również w kategorii:
- Dostawca sprzętu dla fabryk
- Producent artykułów metalowych
- Wyposażenie przemysłowe
- Wypożyczalnia narzędzi
Napisane przez firmę
Think you can’t afford the welding machine you need from your favourite leading brand? We offer competitively priced used welding equipment and plasma cutting machines. SERVICE… We exceed the expectations of our worldwide customers time and again as shown in our Reviews. SPECIALISTS… Looking for heavy, industrial fabrication machinery for welding, cutting and positional projects? From orbital welding equipment to seam welders and CNC plasma cutters and everything between we can supply everything you need. PRODUCTS…With over 700 new, used and refurbished machines available at our UK warehouse, most ready for rapid delivery. Want to view? Visitors are warmly welcomed with a cuppa and biscuits. PRICE… You will find our prices offer affordable, value for money on top quality welding and fabrication equipment.
Westermans International
Napisane przez firmę
Dane kontaktowe
Unit 4 Midland Distribution Centre, Markfield Road, Groby, LE6 0FS, Leicester, Zjednoczone Królestwo
- +44 (0)116 2696941
- welding@westermans.com
- westermans.com
4,9
Doskonała
833 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
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Disappointment of after sales service
We are extremely dissatisfied with the service provided. The repair of our machine has taken an unacceptably long time and remains unresolved despite multiple follow-ups and parts replacement.
Communication has been poor, with long delays in response and repeated failure to provide clear timelines. Supplier was unable or unwilling to provide a basic estimated date after more than one week of follow-up.
The lack of urgency, accountability, and technical resolution has caused operational disruption and regulatory risk on our end. Based on this experience, we cannot recommend their maintenance and after-sales service.
17 października 2025
Opinia niezależna
Odpowiedź od Westermans International
Hi Thomas
I am sorry you feel dissatisfied with our service, especially as our Customer Service is always highly praised.
You purchased from us in 2021 and again 2022 yet this appears to be the first time you’ve had an issue with our equipment, customer service, or communication.
Repairs sent in under a Temporary Export must meet deadline dates and that has been a concern, as we are waiting software from a 3rd party to enable us to repair the machine.
Sadly, you did not take up our offer of a loan machine in the interim period. I feel if you had responded to our emails, this could have been avoided.
Please respond to our direct email asking how you would like us to resolve the situation.
We will continue to update you with the progress until the machine can be returned to you fully functional.
Please feel free to contact me direct for clarification.
Claire Spillane
Director
I initially dealt with Craig for…
I initially dealt with Craig for pricing and ordering , then Haidee gave regular updates with regards to shipping / tracking etc . Very good communication. Thank you.
28 stycznia 2026
Odpowiedź od Westermans International
Hi Jan
Thank you for the review. Very kind of you.
I am glad the communication was of a good standard. We know how tricky shipping can be so we try to make it as stress free as possible
I hope to work with you again in the future
Thanks
Haidee
super easy
we have used Westermans in the past and as always a smooth easy transaction with great communication
28 stycznia 2026
Odpowiedź od Westermans International
Thanks Luke!!
Lovely to work with you again.
Have a great week
Haidee
Quick decision
Quick decision, excellent communications, collection as promised, no issues.
27 stycznia 2026
Odpowiedź od Westermans International
Thanks Dan.
Appreciate your review. I'm sure we will be able to do more business in the future.
Kind regards
Bev Kerr
The Buying Team
Easy, Reliable, Professional
We’ve used Westermans several times over the past few years, and what consistently stands out is the hassle-free experience of getting equipment delivered to our door. Clear communication throughout ensures their offering aligns perfectly with our expectations.
27 stycznia 2026
Odpowiedź od Westermans International
Hi Ewan
Thank you for the review, its very kind of you and we love to see returning customers.
We work very hard on making sure customers experience with us is positive so its great to see you are happy with our efforts.
We look forward to working with you again in the future
Thank you
Haidee
The transaction was very smooth
The transaction was very smooth, Haidee is very knowledgeable and extremely helpful, communications with Haidee throughout were fantastic
I would highly recommend
22 stycznia 2026
Odpowiedź od Westermans International
Hi Stevie
Thank you for the review. Was lovely to work with you and I look forward to working with you again in the future.
Have a great weekend
Thanks again
Haidee
Odpowiedź od Westermans International
Thanks for taking the time to leave us a review Alan. Its much appreciated.
I'm sure we will work together again in the future.
Kind regards
Bev Kerr
The Buying Team
First class service
First class service. Purchased a machine which was dispatched really quickly. Then had some issues which turned out to be my power supply - Mark was very helpful in diagnosing the problem. It’s rare to deal with such a helpful company!
20 stycznia 2026
Odpowiedź od Westermans International
Hi Will
Thank you for leaving a review. Was lovely working with you.
We are really pleased the issue with your power supply was rectified so you can get on with using the Lincoln V305-T Invertec AC/DC TIG Welder.
Have a great rest of the week and we look forward to working with you again
Thanks
Haidee
The staff was very efficient and…
The staff was very efficient and knowledgeable. Communicated to me about my order and provided tracking once shipped.
14 stycznia 2026
Odpowiedź od Westermans International
Thanks Tonia. It was lovely to work with you.
I hope the Calibrator 600 is working well for you.
Please let me know if you need any help with anything else
Haidee
Odpowiedź od Westermans International
Thank you for the review.
We look forward to working with you again in the future
Thanks
Haidee
Haidee, excellent to deal with and super efficient
Haidee has been brilliant to deal with, very prompt and keeps you updated regarding lead times and delivery.
13 stycznia 2026
Odpowiedź od Westermans International
Hi Darren
Thank you for the 5 stars and kind words.
If I can help with anything else please let me know :)
Enjoy the rest of the week
Thanks
Haidee
Superb professional company ti deal…
Superb professional company ti deal with.
Sales are full of knowledge of what they are selling and bend over backwards to help and advise.
22 grudnia 2025
Odpowiedź od Westermans International
Hi Michael
Thank you for taking the time to leave us a review after receiving your Kemppi Mastertig AC/DC Tig welder.
We really hope to get the opportunity to work with you again.
Have a lovely Christmas.
Westermans Team :)
from start to finish everything went…
from start to finish everything went smoothly
sold a used seam welder got a good price
picked machine promptly
allways a good service
19 grudnia 2025
Odpowiedź od Westermans International
Thanks Chris, always a pleasure working with you guys.
We look forward to working with you again in 2026.
Have a lovely Christmas :)
Joy to deal with.
From the initial contact to the uplift of goods this deal could not have gone any easier or smoother. I made initial contact via email and was requested to send over some more details and pics.
Purchasing team could not have been more helpful , understanding and willing to help. My goods where picked up within 24 hours from our agreement , i really could not recommend Westermans any higher, very professional, easy communications and just a joy to trade with. Would easily use them again.
19 grudnia 2025
Odpowiedź od Westermans International
Thanks for the amazing review Andrew 🙏🏻
What a lovely way to end the year! Its always so nice to hear our customers feedback as it really helps us to keep providing the very best service.
Merry Christmas & Happy New Year.
Kind regards
Bev Kerr
The Buying Team
Excellent company.
Extremely prompt with responding to email enquiries, fast turn around on machine repairs and always a friendly face upon collection and delivery. A* service every time.
15 grudnia 2025
Odpowiedź od Westermans International
Hi Tom
Thanks for the review :)
We enjoy working with you guys and hope to continue this in the New Year!
Have a great Christmas
easy to communicate with
easy to communicate with. Delivered what was required with no stress. Fast delivery too.
16 grudnia 2025
Odpowiedź od Westermans International
Hi Bert
Thanks for the 5 stars. We really appreciate your feedback after receiving your New Calibrator :)
If we can help with anything else in the future please get in touch.
Have a lovely Christmas in the sunshine
All at Westermans
Excellent service and communication.
10 grudnia 2025
Odpowiedź od Westermans International
Thank you for the order of the Georg Fischer RA8 and for this review.
Was lovely to work with you and we hope to work with you again in the future.
Have a great Christmas
Haidee :)
Great team to deal with
Great team to deal with - knowledgeable staff who respond quickly.
10 grudnia 2025
Odpowiedź od Westermans International
Thank you for your repeat orders Miller
We look forward to working with you some more in the New Year.
Have a great Christmas
Haidee
Very Knowledgeable and friendly staff
Very Knowledgeable and friendly staff. Offered advise on purchase of fronius 2700. 10 out of 10.
10 grudnia 2025
Odpowiedź od Westermans International
Hi Andy
Such a nice review! Thanks 😁
We are really pleased you are happy with the Fronius Transpuls Synergic 2700 package you purchased.
We would love to work with you again so please do not hesitate to get in touch if and when you would like to add more units.
Have a lovely Christmas.
Thank you Haidee
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