My order took 31 days to arrive with no communications or updates provided by Wenche. I had to buy and alternative light fixture due to the long wait, so when the light finally arrived I tried to init... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
BUYER BEWARE. No shipping update after 10 days despite the website claiming 7-day delivery, which is clearly false. Zero response to multiple emails, phone calls, and social DMs. Trust all the 1 star... Zobacz więcej
I've ordered the Ahni wall lamp multiple times now for different design projects, and every single client has loved it. The finish looks premium, the light quality is warm and flattering, and it insta... Zobacz więcej
I've ordered several lights from Wenche over the past year and they've all been consistent in quality. the metal finish doesn't scratch, the bulbs last forever, and the design always feels modern but... Zobacz więcej
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Better in person than in photos and the photos are stunning
Ordered the Ahni after seeing it in a friend's home and I couldn't get it out of my head. What arrived exceeded even my expectations. The craftsmanship is impeccable. The weight, the finish, the way the light diffuses through the glass. I've since ordered two more for other rooms. It's one of those rare pieces that makes everything around it look better. Wenche clearly put real thought into this one.
A complete sham. No refunds.
My order took 31 days to arrive with no communications or updates provided by Wenche. I had to buy and alternative light fixture due to the long wait, so when the light finally arrived I tried to initiate a return immediately. The customer service agent has stalled me asking for images, if I will accept partial refund etc., and after finally agreeing to provide a return address have not done so and ignored my follow ups. A complete sham.
Ordered The LED glass lamp for our…
Ordered The LED glass lamp for our bathroom and it came well packed. No damage or anything. Glass feels thick and not flimsy which I liked. Lighting is softer than expected but creates a nice atmosphere overall.
BUYER BEWARE - you could lose your money
Received an item that did not look like the online listing. I emailed their team to initiate a return, received a return label on Mar 5, and the delivery team confirmed that the return was delivered on Mar 12. It’s been 4 weeks and I have not heard anything from the team nor have I received any refund.
No delivery, no support, don’t get scammed
BUYER BEWARE. No shipping update after 10 days despite the website claiming 7-day delivery, which is clearly false. Zero response to multiple emails, phone calls, and social DMs. Trust all the 1 star reviews: comes across as a scam operation, will not respond to you.
Great looking product, poor quality and abysmal service!
I thought that this company was legit as I found their items on a website with good reviews. I am guessing that the good reviews are bots as you can see here that almost half of the reviews are one star. My experience was that they do not care until you challenge them. In my case, after 9 days of no response asking for shipping information it took me challenging the charge with my credit card company to get their attention. The sale was disputed on my card; they were aware and then finally responded with a shipping number. In addition, they tried to get me to lift the chargeback. The tracking number showed the item sitting in California for a couple of days and I did not lift the charge. They still shipped the item and then they tried to get the chargeback lifted (via the credit card company). It's been a lot of work to keep challenging this - but I refuse to be taken advantage of by scammers. To add to this, the item was poorly packaged and arrived with a big hole in the box. I opened it to inspect it - the quality is crap. Flimsy metal, sheet metal cap for the ceiling, questionable wiring - it may look good but it is very low quality. I immediately notified them that I certainly would not be lifting the chargeback and they could send a shipping label to retrieve it. That was 8 days ago and other than their contact with my credit card company - I have not heard back from them. Buyer beware!
Simple design
Simple design, but it really elevates the space. Doesn’t shout for attention, just works perfectly.
Very happy with this one
The quality is excellent and the finish feels premium. Looks great on the wall and gives off a warm, comfortable light.
Fits perfectly
Added this light to our hallway and it blends in beautifully. Clean design, nice glow, and feels very well made once installed.
Simple and elegant
Really like how understated this piece is. Doesn’t overpower the room but still stands out in a subtle way.
Total scam
Total scam , they do not provide any refunds and stop replying.
Looks even better in person
Was already impressed online, but seeing it installed made it even better. Glass feels premium and the design is very well thought out.
Great quality as always
This is our second purchase from Wenche and the quality is once again spot on. Clean finish, good weight, and looks great on the wall.
Perfect for our space
Added this wall light to our living area and it fits in beautifully. Simple design, soft glow, and feels very solid once installed. Really happy with it.
Always come back to here
Always come back to Wenche when we need lighting. Good quality, timeless designs, and everything feels well made. No regrets with any of our purchases so far.
Great pendant options
Wenche has some really great pendant light options. We spent way too long deciding because everything looked good. Ended up choosing one and couldn’t be happier with the result.
Ahni wall lamp was a great choice
We added the Ahni wall lamp to our reading corner and it fits perfectly. The glass detail is subtle but gives the light a really soft feel. Once installed, it feels sturdy and well made. Very happy with how it turned out.
Do not order here - scam!
Do not order here!
Made an order 10 weeks ago. After 5 weeks asked what the reason was for the delay, to which they answered that the package was on its way.
Asked for further updates and then a refund, without any response.
Appaers to be a scam!
Unacceptable Customer Service and Misleading Return Policy
Extremely dissatisfied and frustrated. I have repeatedly requested to return a lamp, yet customer service continues to ignore every message and never answers the phone. This is unacceptable. The website claims that returns are free, but customers are the ones forced to pay—highly misleading besides that I am not able to get simple instructions on how return items
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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