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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Started the process of claiming tax refund on ppi with We Luv Tax. Wish I had gone elsewhere. Dreadful company and no communication. It’s been 2 years and I haven’t heard from them in months. Wh... Zobacz więcej

Oceniono na 5 z 5

Was really happy to receive the tax refund I got after applying through “We luv tax” I had hesitated after the first couple of e- mails from Gladstone Brookes ( where I had received my ppi refund paym... Zobacz więcej

Oceniono na 5 z 5

Very happy with how this worked and WLT kept me updated at all times and gave clear instructions on what I needed to do. The fee is very high but considering most of us wouldn't know where to start wi... Zobacz więcej

Oceniono na 5 z 5

Hi, I was surprised when I received an email from Gladstone Brooke about PPI for Tax refund. It was straight forward giving my details. I feel commission they take is rather high. I did hesitate with... Zobacz więcej

Informacje dotyczące firmy

  1. Pomoc w zakresie rozliczeń podatkowych

Napisane przez firmę

UK based Tax Refund specialist. Helping with Job Expense claims, Marriage Tax Allowance and overpaid Pension Tax 🫶 💷


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

183 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(183)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

They accepted my claim for PPI tax…

They accepted my claim for PPI tax refund from HMRC and sent it to HMRC on the 30th July 2023.
On the 2nd October 2023 they said they hadnt had an update but it was in hand. Then today the 23rd of October they tell me that they sent me an email on 3rd October telling me HMRC said to apply myself, Didnt get that email and also no explanation or help as what to do next so 10 weeks wasted off a deadline for claiming
Very unhappy customer

23 października 2023
Opinia niezależna
Logo We Luv Tax

Odpowiedź od We Luv Tax

Good Morning,

We are sorry to hear you are unhappy with the service which has been provided to you by We Luv Tax, we do our upmost to ensure all of our customers are kept up to date with their claims.

To allow us to review this further could you please contact us on help@weluvtax.co.uk with your full name allowing us to locate you on our systems.

Rest assured we take all feedback on board and would like to review this further to ensure it doesn't happy again.

Many Thanks
We Luv Tax

Oceniono na 4 z 5

Genuine, monies received with no issues

As other reviewers have said, when I received an email I was quite sceptical (even though I put in a claim a couple of years ago via Gladstone) that it was genuine, however I checked reviews, companies house and was confident to give out my bank details, monies received 2 days later. Yes, it took a long time but I didn’t have to do anything so would recommend.

2 października 2023
Opinia niezależna
Oceniono na 3 z 5

PPI Interest Tax Refund

Weluvtax sorted out for me the tax refund due on PPI interest from an earlier PPI claim and refund. Only 3* because firstly, fees, including VAT, are high and secondly, after telling me that they had received the refund from HMRC, it took longer than expected for the refund, net of fees+VAT, to be paid over to me, some lost interest etc..

12 października 2023
Opinia niezależna
Logo We Luv Tax

Odpowiedź od We Luv Tax

Thank you for the positive review, in regards fees charges, we work hard to keep our fees as low as possible and have opted for a No win, No Fee structure which means if we are unsuccessful with the case, we do not charge for our services regardless of any work that we have undertaken.

Typically, our fees are significantly lower than a structure that charges at an hourly rate. Our customers also benefit from no upfront fees and if we are unsuccessful in recovering a Tax rebate, they pay nothing at all.

With regards to the delay in paying the funds to you, we do apologise, all payments are checked and processed as quickly as possible, however, we will take this feedback on board to ensure we can provide a quick and sufficient service to our customers.

Oceniono na 1 z 5

We luv tax filed Hmrc for tax

We luv tax filed Hmrc for tax, 1st year I owed tax , 2nd year I had paid too much tax , the exact value they said I owed, so it should have been zero, BUT no we luv tax collected the money , which meant I had to pay Hmrc in order to not get additional fines, ended up costing me £130

The reply says they have contacted me , they have NOT.

1 października 2023
Opinia niezależna
Logo We Luv Tax

Odpowiedź od We Luv Tax

Good Morning,

We would like to thank you for the feedback provided, however, we have updated you privately via email with regards to your case and hope this has helped to resolve the issues you have raised.

Please do not hesitate to contact us direct with any other issues.

Many Thanks

Oceniono na 5 z 5

Taxing

Hi, I was surprised when I received an email from Gladstone Brooke about PPI for Tax refund. It was straight forward giving my details. I feel commission they take is rather high. I did hesitate with my bank details, worrying its a scam and because its headed We Luv Tax. Thank you, much appreciated.

18 września 2023
Opinia niezależna
Oceniono na 5 z 5

Tax refund

Apart from providing basic information, everything else was done for me and l received my refund a few weeks later, really pleased as l didn't know l was entitled to this money.

6 października 2023
Opinia niezależna
Oceniono na 4 z 5

More than expected

As they had to do very little I did not expect such a high fee was a little steep but it's done I have less than half I think

21 września 2023
Opinia niezależna
Logo We Luv Tax

Odpowiedź od We Luv Tax

Thank you for the positive review, in regards fees charges, we work hard to keep our fees as low as possible and have opted for a No win, No Fee structure which means if we are unsuccessful with the case, we do not charge for our services regardless of any work that we have undertaken.

If we are successful, our fees are 35% +VAT. We keep our PPI Tax refund service fees as simple as possible and do not change a minimum, so 35%+VAT is always the maximum fee on our PPI tax refund cases. Typically, our fees are significantly lower than a structure that charges at an hourly rate. Our customers also benefit from no upfront fees and if we are unsuccessful in recovering a PPI Tax rebate, they pay nothing at all.

Oceniono na 5 z 5

Efficient.

Very efficient service fast and easy no pressure what's so ever,did a great job well done we luv tax 👍

7 października 2023
Opinia niezależna
Oceniono na 4 z 5

They were very quick and simple to…

They were very quick and simple to navigate although I was surprised by the fact they took practically half of the tax refund

22 września 2023
Opinia niezależna
Logo We Luv Tax

Odpowiedź od We Luv Tax

Thank you for the positive review, in regards fees charges, we work hard to keep our fees as low as possible and have opted for a No win, No Fee structure which means if we are unsuccessful with the case, we do not charge for our services regardless of any work that we have undertaken.

If we are successful, our fees are 35% +VAT. We keep our PPI Tax refund service fees as simple as possible and do not change a minimum, so 35%+VAT is always the maximum fee on our PPI tax refund cases. Typically, our fees are significantly lower than a structure that charges at an hourly rate. Our customers also benefit from no upfront fees and if we are unsuccessful in recovering a PPI Tax rebate, they pay nothing at all.

Oceniono na 5 z 5

Fantastic service

Fantastic service. I signed up and they did the rest and now I’ve received my tax refund. Very happy. Would recommend.

5 października 2023
Opinia niezależna

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