Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Quick, precise and super kind service! Deliver arrived really quickly, everything was well and securely packed. The Well Boxes are lovely and there are so many types to choose from, which is fantastic... Zobacz więcej

Oceniono na 5 z 5

Enjoyed my first experience ordering from WellBox. I picked them because of their BCorp certification and also the variety of boxes they have available. Easy to order and I liked that I could s... Zobacz więcej

Oceniono na 5 z 5

We are a remote company, so the ordering system for multiple addresses was easy to navigate. The orders were dispatched (and received) really quickly - we ordered on a Wednesday, and our team received... Zobacz więcej

Oceniono na 5 z 5

Here's a concise 5-star review: ★★★★★ Excellent service from the Wellness team. The staff were professional, friendly, and made me feel comfortable throughout. They took the time to listen, exp... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca prezentów firmowych

Napisane przez firmę

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

546 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(546)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 131

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great company

Great company. Easy to order. Really helpful team. Recipient was delighted with his gift - said it was a good mix of treats. Will definitely use again.

12 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great variety & easy to use

We use WellBox for various team incentives and recognition. As a busy admin, I like the "send a redemption link" feature because it cuts down on time spent filling out contact details and addresses. Especially during onboarding, I can ensure team members receive items they actually want and that the address will be correct.

The variety of gifts is incredible. I have found items for maternity & paternity, bereavement, onboarding, and general recognition. Having all these combined under one service is incredibly helpful.

Payment is easy and secure via Stripe.

One minor suggestion for further improvement would be working with different shipping providers. Royal Mail isn't the best when it comes to international shipping.

1 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent company - recommended

Welll designed website, easy to find a birthday gift for a friend (vegan), which was delivered on time and much appreciated.
Really good quality product, great communications, fantastic company - I'll recommend to friends and family. Thank you!

1 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid.

As a first time customer, I wont be a returning one. Brought a giftcard for a friend who had just moved home, everything was fine I sent the link to my friend and then was notifed days later that I was being refunded. When I emailed to ask why they told me they had tried to get in contact with me because the transaction was flagged as fraudulent, this is complete lies because I have to log into my banking app to approve transactions also they didnt try and contact me because why did I receive the email to say I was being refunded but nothing before then to state an issue. Appalling customer service from a company that is meant to be a gifting service!

21 lipca 2025
Opinia niezależna
Logo WellBox

Odpowiedź od WellBox

Hi Natasha, we're sorry to hear this was your first experience with us.

As discussed, we did try to contact you using the phone number provided when the order was placed, but unfortunately, we were unable to reach you.

As a precaution due to gift card fraud, our payment provider flags any transactions that could pose a risk, even when it appears to be approved on your end.

In these cases, we reach out to verify the order with the customer. If we can’t make contact within five days, we have to make a judgment call.

In this instance, the gift card you purchased hadn’t been claimed via the link you sent to your recipient. As you hadn't reached out to check why the card hadn't been sent, and the transaction had been flagged, we issued a full refund.

We did offer to reprocess the order for you with instant delivery when you made contact after receiving the refund notification, but you chose not to proceed.

We completely understand how frustrating this must have been, especially when sending a thoughtful gift. We’re genuinely sorry it didn’t go as smoothly as it should have.

Oceniono na 5 z 5

Utterly wonderful

The boxes are gorgeous and really well priced for everything that comes in them and the quality of the items. I love that they donate some proceeds to charity. The sleep spray leaked all over the box which was a bit disappointing but obviously not the end of the world. I emailed just for a spray replacement and they sent me a wonderful apology replacement and it was so thoughtful. The customer service is fantastic and kind and the postage is fast!!

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Very responsive

Very responsive, turned out an order very quickly for the following week.
The giftboxes were a real hit.
Looking forward to placing the next order.
Thanks again.

20 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Thoughtful gifts with a purpose

Ordered a WellBox as a Christmas gift for my business partner and she loved it!
The whole package is so thoughtfully put together, on top of which there's also a charitable donation made with every purchase.
I will definitely be using them again and would highly recommend to anyone else considering.

16 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent website design and Fast Delivery

The website design was excellent, with items clearly listed and a wide range of dietary requirements considered for food gifts. Delivery was fast (around 3-5 days during the Christmas period), and our recipients loved the gifts.

WellBox also reached out to me personally to ensure I was satisfied with the service. Five-star service, highly recommended.

16 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

WellBox Christmas basket review

Placing our order was easy and choice of goodies was amazing. Contact without problems, everything was sent on time. Our family was thrilled to receive a little gift from Santa. I also love the idea of giving something back to the right cause. Thank you!

18 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great gift ideas for teams and super easy

Great gift ideas for teams and super easy to get them bulk delivered to individual addresses, especially for teams that are spread across the UK and working virtually. Also loved being able to donate to charity. The customer service team, once you can find how to contact them were also super friendly. I didn't realise there was a template to upload addresses, once this was pointed out the process was really straight forward.

23 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Ordered 35 hampers for my company

Ordered 35 hampers for my company. Lots of different dietary requirements. Everyone received the hampers and we had loads of comments re how amazing they were. We will definitely be using you again. Thanks

16 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic I recently used Wellbox for a gift…


I recently used Wellbox for a gift delivery in the UK, and I’m thoroughly impressed. My friend was absolutely delighted with her surprise gift. The ordering process was quick and simple, with clear communication throughout, ensuring I was always updated. Delivery was swift and on time, which made the experience even better. Overall, Wellbox provided excellent service, and I’ll definitely use them again for future gift deliveries. Highly recommend for anyone looking for a hassle-free gifting option!

10 grudnia 2024
Opinia niezależna

Doświadczenie Trustpilot

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