Superb advice and service ! Talked us out of what we thought we needed - to a better and cheeper product. The were right - it works brilliantly - you can't buy experience. Ordered and arrived in the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I like your shop, but I was not happy to discover that the shipping costs were not clearly mentioned when placing the order. There was no indication of any additional shipping fees, and then 1–2 days... Zobacz więcej
Reakcja na opinię
Website had all the information we needed to select a product. Then placing the order online was easy. Even though we are overseas they created the shipping documents and sent out the package within 2... Zobacz więcej
Reakcja na opinię
Placed 2 orders now with Brian at Welding and Welder and cannot fault the service at all. Communication, technical assistance, price and speed of service is excellent. Will be definately be buying... Zobacz więcej
Informacje dotyczące firmy
- Sklep z artykułami spawalniczymi
- Sprzedaż kompresorów
- Producent artykułów metalowych
- Dostawca odzieży ochronnej
- Sklep BHP
- Dostawca artykułow BHP
Napisane przez firmę
Whatever your welding or metal joining related problems are we have the solution. Bringing together 60 years of experience in the welding and welding supply industry we offer a comprehensive range of welding, welding related and safety products, in a user-friendly format. With technical support backed by some of the major UK and European manufacturers and our link with The Welding Institute, our aim is to give our customers a complete service of products and support.
Dane kontaktowe
12 Mary Seacole Road, PL1 3JY, Plymouth, Zjednoczone Królestwo
- 01752936028
- sales@weldingandwelder.com
- weldingandwelder.com
4,6
Doskonała
220 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Superb advice and service
Superb advice and service ! Talked us out of what we thought we needed - to a better and cheeper product. The were right - it works brilliantly - you can't buy experience.
Ordered and arrived in the Scottish highlands 3 days later, communication was first class, technical help fantastic, great quality product. Really could habe been more helpfull.
13 kwietnia 2026
I tried to order a complete set but…
I tried to order a complete set but your website did not give me that option so I tried what it would allow me to do and I thought something wrong because the price was too low and when I recieved the order yesterday it was as I feared only one piece of what I wanted !!
18 marca 2026
Odpowiedź od Welding & Welder
Hi Derek
Thank you for taking the time to leave us a review, we take our customer service very seriously so have investigated your order to see how we can improve.
On checking your order I can see that the product is clearly titled "Torch for Manual Chain Driven Pipe Cutting Machine" which is what was supplied.
We can understand your frustration but feel a 1* review is unfair given the product is appropriately named, described and priced. We also do have live chat, email and phone lines available if you were unsure but no query was received.
We do supply the complete machine for £542.31
If you would like to return the torch you ordered, we will discount the £52.00 already paid from the cost of the machine.
Very helpful
18 marca 2026
Odpowiedź od Welding & Welder
Thank you Keith, hope to help again in the future.
Odpowiedź od Welding & Welder
Thank you Jim, hopefully we can assist you again in future.
Laiks un profesijas izvēlē.
13 lutego 2026
Odpowiedź od Welding & Welder
Paldies, ceru, ka varēsim jūs atkal apkalpot.
Great help and advice
As a novice welder I found the online support and chat was very helpful and all my questions were answered.
12 lutego 2026
Odpowiedź od Welding & Welder
Thanks Ellenor, we are always happy to help and appreciate you taking the time to leave us feedback.
EXCELLENT EASY TO FOLLOW SITE
EXCELLENT EASY TO FOLLOW SITE. GOODS ORDERED WERE IN STOCK WITH NEXT DAY DELIVERY.
10 lutego 2026
Odpowiedź od Welding & Welder
Thanks for taking time to leave a positive review Malcolm, we look forward to helping again on your next project.
Odpowiedź od Welding & Welder
Thanks for the positive review Geoff, we really appreciate them and look forward to helping you again in the future.
Shipping.
I like your shop, but I was not happy to discover that the shipping costs were not clearly mentioned when placing the order. There was no indication of any additional shipping fees, and then 1–2 days later I received an email saying I had to pay €34 for shipping.
It would be much better if the shipping costs were clearly included or shown during the checkout process.
6 lutego 2026
Odpowiedź od Welding & Welder
Thanks for taking the time to leave us a positive review Patrick, we really appreciate it.
We can understand that international shipping charges can be frustrating but unfortunately with the number of variables there are across our products ranges and the customers end user points, its impossible to predict exact shipping costs internationally without us first enquiring with our logistics partner.
Although this does mean one of our customer service teams needs to provide assistance, we have made it clear as possible in our checkout process that international shipping rates will need to be confirmed after the order is placed.
One of our team will always be available to provide you with the best shipping cost possible for your country and product requirement. We look forward to assisting you with your next project!
Excellent communication throughout
The whole transaction was like a tin of Beans. You got exactly what it says on the tin.
4 lutego 2026
Odpowiedź od Welding & Welder
Thanks David, look forward to helping you again in future!
Good old fashioned service - as it should be
Quick delivery, great communication from actual people, simple to navigate website etc. Hassle free purchasing is a bonus these days.
3 lutego 2026
Odpowiedź od Welding & Welder
Thanks for taking the time to share a positive review Chris, we really appreciate it.
I have not received the product yet.
I have not received the product yet.
I urgently need the wire in order to start an important job.
When will it arrive?
27 grudnia 2025
Odpowiedź od Welding & Welder
Hi Oren,
Thank you for your review. I have checked your order and can confirm it was placed on 27 December for delivery to Israel.
Please note that our business was closed for UK Christmas and New Year holidays from 23 December to 5 January (today), during which time orders were not processed or dispatched.
Additionally, international orders require shipping costs to be confirmed and paid before dispatch. As this payment has not yet been completed, your order has not shipped.
Our customer service team is contacting you today to confirm the shipping cost so this can be resolved promptly. Once shipping is paid, orders are dispatched the same day, with delivery time depending solely on international transit from the UK to Israel.
Kind regards,
Adrian
Customer Service
brilliant company quickest delivery ever
Fantastic prices, brilliant delivery, really quick and attentive. packages well. Perfect company.
5 grudnia 2025
Odpowiedź od Welding & Welder
Thanks for such a great review Alex, we look forward to assisting on future projects.
Very helpful people
15 listopada 2025
Odpowiedź od Welding & Welder
Thank you Beat, hopefully we can help again in the future.
Excellent service
Excellent service! The response time was very quick, the staff were courteous and friendly, and I received follow-ups at every step of the process. Shipping was also extremely fast. I would definitely order again.
14 listopada 2025
Odpowiedź od Welding & Welder
Thank you for taking the time to leave a review Veronique, they are very important to our business and we love to hear customers had a great experience!
Saved £37 pounds
Saved £37 pounds, on some bronze tig rods over my normal supplier, so very pleased fast delivery as well, will definitely use again
12 listopada 2025
Odpowiedź od Welding & Welder
Thanks Tim, glad we could help out. Will be ready to provide the same level of value and service for you next time too!
Odpowiedź od Welding & Welder
Thanks Steve! Great to have positive feedback and look forward to assisting you again in future.
The ability to purchase a small number…
The ability to purchase a small number of specialist rods for a one off repair technique, contact with Welding & Welder was excellent and the person handling my order was very helpful, plus delivery was very rapid. Thanks Welder & Welding great job.
30 października 2025
Odpowiedź od Welding & Welder
Thanks for taking the time to leave us a review Robert, we really appreciate it and we're pleased we were able to provide the solution you needed for this project.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.