Slight issue arising from difficulty with the legs on the glasses. They are not sitting quite level. Making the glasses dip slightly down on right Something that is easily remedied with a little ca... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Gregor contacted me re my father in a care home Connect care had been to visit him and done a full battery of tests Gregor gave me the results and recommended what glasses he would need... Zobacz więcej
We needed replacement glasses urgently for our 93yr old Mum who’s in a care home. I spoke with Gary on the Saturday who sent out a lovely young man called Marcus on Monday morning who was kind and c... Zobacz więcej
Jenna and Marcus visited today and what a lovely manner they had with our residents. They both showed compassion and understanding when speaking with them and during the test. Thanks guys as always... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Connect Eyecare set out to improve everything about mobile eyecare. We started by building an entirely new mobile eyecare service from the ground up, and kitted out our optometrist with industry leading equipment to ensure they are at the top of their game. We designed a visually-soothing uniform that embody our commitment to care, and help reassure our patients they're in good hands.
Dane kontaktowe
52-53 Cloud Building, Morris Park, 37 Rosyth Road,, G5 0YD, Glasgow, Zjednoczone Królestwo
- 0141 899 0027
- support@ConnectEyecare.co.uk
- welcomeeyecare.com
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Disgraceful
Utterly disgusted at the so called service from this company. My mother's glasses were apparently ready by the 26th June. She is still waiting on them. After a complaint by my brother, the promised the glasses would be delivered by next day courier. She is STILL waiting. My mother is in a care home. And 1 of the very few things she has left to enjoy, is her sight/reading a card someone has sent. Sending a card. Reading a little of the paper. We, as a family , are DISGUSTED by your lack of empathy and empty promises

Odpowiedź od Connect Eyecare
Great service- speedy delivery
Great service- speedy delivery, managed to help me save money too! Definitely recommend this company! Got my aunt sorted in her care home in no time! Thank you! Phyllis Devlin

Odpowiedź od Connect Eyecare
Staff are very helpful and friendly
Staff are very helpful and friendly

Odpowiedź od Connect Eyecare
10/10 service
10/10 service - my mum got her new glasses today & they look great! Very happy with the service & Sarah was very friendly! Thank you!

Odpowiedź od Connect Eyecare
Sarah
Sarah, is really friendly and the staff that attended our Care home are so friendly and helpful.

Odpowiedź od Connect Eyecare
Great Support
Staff are always cheery, helpful and kind to our residents. Sarah is thoughtful and goes out of her way for the residents.

Odpowiedź od Connect Eyecare
Sarah and the rest of the staff at…
Sarah and the rest of the staff at Connect Eyecare are always excellent. Very friendly and professional and couldn't ask for a better company to service our care home.

Odpowiedź od Connect Eyecare
Had a very good experience with Gary…
Had a very good experience with Gary today,
Very professional and helpful,
I can not thank him enough, for all the information he gave me.

Odpowiedź od Connect Eyecare
This is an excellent service for…
This is an excellent service for residents in care homes. They are very patient and do not rush their clients. They explain all the tests that they are carrying out and we are extremely happy with the eye care they provide.

Odpowiedź od Connect Eyecare

Odpowiedź od Connect Eyecare
Excellent and extremely prompt service…
Excellent and extremely prompt service from Connect Eyecare in carrying out a basic repair to my Dad's glasses. First class service - would recommend.

Odpowiedź od Connect Eyecare
I would like to thank you Sarah and ann…
I would like to thank you Sarah and ann maire they are very helpful and the residents enjoyed seeing them. So good with the residents talking to them taking time with them and not rushing there. Brilliant job always smiling and happy

Odpowiedź od Connect Eyecare
Great customer experience
Great experience getting eye assessment and glasses for my mother. Connect Eyecare were quick, efficient and thorough and especially helpful when it came to helping my mother without me in attendance, given she had recently started living in a care home. Thank you Connect Eyecare!

Odpowiedź od Connect Eyecare
Great interaction with residents
Great interaction with residents, Sarah and Anne-Marie were fantastic with the residents making them feel comfortable while showing dignity and respect

Odpowiedź od Connect Eyecare
Excellent
Excellent service provided to my elderly father at his care home. Would recommend.

Odpowiedź od Connect Eyecare
Sarah and Annemarie were fab
Sarah and Annemarie were fab and done a great job of assisting the residents in the care home

Odpowiedź od Connect Eyecare
Excellent experience
Excellent experience. Looked after the residents very well and spent time and care with them.

Odpowiedź od Connect Eyecare
Both Scott and Gary listened to my…
Both Scott and Gary listened to my initial concerns and, importantly, took the necessary time and care to give a detailed explanation of the patient’s process and supplementary advice. This has resulted in a very positive outcome as well as excellent patient care.

Odpowiedź od Connect Eyecare
Sarah and Ann Marie carried out our…
Sarah and Ann Marie carried out our residents eye tests today. They both made our residents feel comfortable and explained everything they were doing.
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