Connect Eyecare Recenzje 688

Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Slight issue arising from difficulty with the legs on the glasses. They are not sitting quite level. Making the glasses dip slightly down on right Something that is easily remedied with a little ca... Zobacz więcej

Oceniono na 5 z 5

Gregor contacted me re my father in a care home Connect care had been to visit him and done a full battery of tests Gregor gave me the results and recommended what glasses he would need... Zobacz więcej

Oceniono na 5 z 5

We needed replacement glasses urgently for our 93yr old Mum who’s in a care home. I spoke with Gary on the Saturday who sent out a lovely young man called Marcus on Monday morning who was kind and c... Zobacz więcej

Oceniono na 5 z 5

Jenna and Marcus visited today and what a lovely manner they had with our residents. They both showed compassion and understanding when speaking with them and during the test. Thanks guys as always... Zobacz więcej

Informacje dotyczące firmy

  1. Optyk

Napisane przez firmę

Connect Eyecare set out to improve everything about mobile eyecare. We started by building an entirely new mobile eyecare service from the ground up, and kitted out our optometrist with industry leading equipment to ensure they are at the top of their game. We designed a visually-soothing uniform that embody our commitment to care, and help reassure our patients they're in good hands.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

688 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Company kept in touch throughout my…

Company kept in touch throughout my dads who has dimentia eye test. Friendly professional service and prices on par with other optician but you get extra care and attention ie visits to care home, personal fitting and engraving to identify dad’s glasses.

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️



⭐️⭐️⭐️⭐️⭐️
Had my eye test today and honestly such a good experience. The staff were so friendly and made me feel really comfortable. Everything was explained in a way that was easy to understand and I didn’t feel rushed at all. Would definitely recommend if you’re needing an optician!

24 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience as always

Great experience as always, the staff are lovely and have a kind, caring approach with our residents within the care home. Connect Eyecare is professional at all times with a warm, friendly manner.

15 września 2025
Opinia niezależna
Oceniono na 5 z 5

Sarah and Jenna were beyond helpful…

Sarah and Jenna were beyond helpful today and very patient and understanding. They both explained everything they were doing and took their time when examining and checking over everything. Excellent service. I would recommend connect eyecare.

12 września 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thank you so much for your lovely feedback — and for coming back to review us again Jodie! 😊
We really appreciate your continued trust and kind recommendation. Looking forward to seeing you again soon! 👓💜🤗
- Connect Eyecare

Oceniono na 5 z 5

Sarah & Jenna were so very professional…

Sarah & Jenna were so very professional and helpful in every way possible they both put our residents at ease and explained everything to staff as well

11 września 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thanks so much for your lovely feedback Gina! 😊
We’re so happy Jenna & Sarah could make your residents feel at ease and communicate the outcomes clearly to the Care team. Our pop-up optometry clinic is designed to be calm and uncluttered 🧘‍♀️✨—a peaceful space to help everyone feel comfortable during their eye examination . We’re thrilled this made a difference!
- Connect Eyecare

Oceniono na 5 z 5

Connect Eye Care was very organised and…

Connect Eye Care was very organised and delivers a service that closely mirrors the experience of a traditional optician clinic. Sarah and her team demonstrates excellent communication skills and compassionate approach and engaging well with residents living with dementia.

10 września 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thanks so much for the lovely feedback Ner! 😊 We’re really glad Sarah could provide such great care and make the experience feel just like visiting a Connect Eyecare optometry practice. We’ve designed our eyePOD to be a calm, uncluttered space to help everyone feel comfortable and relaxed — especially residents living with dementia. 💜
We really appreciate you taking the time to share your thoughts! 🙌
- Connect Eyecare

Oceniono na 5 z 5

Care home visit…

When connect eyecare visits our care home, they are always so friendly and helpful and make all of our residents feel at ease. Excellent service and highly recommended

10 września 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thanks so much for the lovely feedback Cheryl! 😊 We always enjoy visiting Care homes and making sure everyone feels comfortable and looked after. It’s great to hear you’re happy with our service — your kind words really mean a lot to us! 🙌
Looking forward to seeing you again soon! 👓
-Connect Eyecare

Oceniono na 1 z 5

A rushed appointment not nice

The man that delivered glasses could have been less rushed and nicer

9 września 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

We’re genuinely sorry to hear that your experience didn’t meet your expectations. Our team always aims to provide a service that is friendly, respectful, and never rushed, so it’s disappointing to learn that this may not have been the case for you.
We’d really appreciate the opportunity to understand more about what happened, as your feedback matters to us — and we’d like to ensure this doesn’t happen again. If you’re willing, please get in touch with us directly at support@connecteyecare.co.uk so we can look into this further and do our best to make things right.
Thank you again for bringing this to our attention.
- Connect Eyecare

Oceniono na 5 z 5

Gary Wilson's customer service was…

Gary Wilson's customer service was outstanding as regards dealing with a problem with my mother's new glasses which were unsuitable for her. Thanks to Gary after my intervention Gary kindly arranged for my mother to keep her current expensive frames and put new lenses into
them. This was carried out in a timely
manner and Gary arranged for my mother's glasses to be collected via Courier who safely delivered my mother's glasses to
their care. The after service was
outstanding from Gary and my mother was
able to keep the beautiful glasses that both
myself and my partner bought my mother
which hold sentimental value.

15 sierpnia 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thanks so much for your lovely message Jackie! 😊 I’m really glad to hear that Gary was able to sort everything out and make sure your mum could keep those special frames. It’s great when we can help preserve something with sentimental value like that. ❤️
We’ll definitely pass your kind words on to Gary — he’ll be happy to hear it! 👍
If you need anything else, just give us a shout.
- Connect Eyecare

Oceniono na 5 z 5

Fantastic! 5 out of 5!

What a great service, lovely team -
5 Stars without a doubt.
I had my eye test last week, I was well looked after by Anne Marie and Sarah, made to feel relaxed and comfortable during the eye test and they were very helpful in assisting me to pick out my new specs!
Then very quickly, just a few days later my new specs are ready for use; thanks to Jenni, keeping me updated and arranging swift delivery of my new glasses!
Fantastic service from start to finish!

28 sierpnia 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Wow, thank you for such a lovely review! 🌟
We’re so happy to hear you had a great experience with us. Anne Marie, Sarah, and Jenni will be thrilled to hear your kind words 😊 It’s great to know you felt relaxed during your eye test and that your new specs arrived so quickly 👓📦
Thanks again for the 5 stars — we really appreciate it! ⭐⭐⭐⭐⭐
Hope to see you again soon!
- Connect Eyecare

Oceniono na 5 z 5

We had an amazing experience

We had an amazing experience, sarah and Jenna were very patient with our residents and extremely helpful, everyone felt happy with their experience today, I definitely 100% recommend! very friendly and chatty!

2 września 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thank you so much for the amazing review! 🌟
We’re so happy to hear that Jenna & Sarah helped make the visit such a positive experience for your residents. They’ll be so pleased to hear your kind words! 😊
It really means a lot to us that everyone felt happy and well looked after. Thanks again for the recommendation💜
- Connect Eyecare

Oceniono na 5 z 5

First Class Service

Connect Eyecare always offer a first class service. The team are always patient, kind and very understanding of the specific needs of our residents. They always make sure the residents feel comfortable throughout. We are truly grateful for the excellent service and would highly recommend.

4 czerwca 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thanks so much for the lovely review! 😊
We’re super happy to hear our team is making your residents feel comfortable and cared for — that’s what we’re all about!
We really appreciate your recommendation and can’t wait to see you all again soon! 🙌
And guess what? We’ve got some exciting new innovations coming soon for our Care Home partners — stay tuned, we think you’re going to love them! 🎉💜
- Connect Eyecare

Oceniono na 5 z 5

Great Communication and Service.

Great. Communication and service from Connect Eye Care. The staff are all very helpful, friendly and professional, making customers/residents feel comfortable and reassured during the eye test/glasses fitting process.
They also offer a repair service too, responding quickly to a request for repair.

20 sierpnia 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thank you for your wonderful review Denise! We’re so happy to hear you noticed how we make residents feel comfortable and at ease—it’s what we do best! It’s great to know you had a positive experience with our team. We look forward to seeing you again soon!
- Connect Eyecare Team

Oceniono na 5 z 5

Had a visit from Sarah at connect eye …

Had a visit from Sarah at connect eye care
She fixed our residents glasses and returned them promptly
Great service
She even tightened my own glasses that were falling off my face

29 sierpnia 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thanks so much for the lovely review Joanne (!) We're so glad Sarah was able to help during her visit—whether it's tightening a pair of glasses or getting residents seeing clearly again, it's all part of what we love to do. At Connect Eyecare, we’re committed to bringing quality care directly to those who need it most, and feedback like this means the world to us.
We’ll be sure to pass your kind words on to Sarah—she’ll be delighted!
- Connect Eyecare Team

Oceniono na 5 z 5

The residents enjoy going for the eye tests

The residents enjoy going for the eye tests due to the fact the eye pod makes it feel like they are visiting the opticians. The service the staff provide is caring and they take the time to know the residents and are very supportive towards our own staff, the after care is excellent and any breakages are dealt with in a timely manner. We are glad we changed service provider.

19 lutego 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thank you so much for your thoughtful feedback Yvonne! We're delighted to hear our innovative pop-up Optometry Practice experience is making such a positive impact—it’s exactly what we aim for. Building genuine relationships and supporting others is at the heart of what we do. We're so pleased you made the switch and look forward to continuing our community partnership.
– Connect Eyecare Team

Oceniono na 5 z 5

We have been using Connect Eyecare for…

We have been using Connect Eyecare for some time. We always find them to be professional and friendly. They are all well organized and give us plenty notice when we are due an Eye Clinic. The pop up shop provides the feeling of attending an outside optician for our residents.

28 sierpnia 2025
Opinia niezależna
Logo Connect Eyecare

Odpowiedź od Connect Eyecare

Thank you for your kind feedback Lorraine
It’s great to know our pop-up Optometry practice helps create that feeling for your residents — that’s exactly what we aim for.
We really appreciate your ongoing support and look forward to continuing our community partnership.
Connect Eyecare

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej