Done WW off and on since 1991 Sad to see no in person meetings & the app uk July 2026 is badly laid out- community was a huge thing thing WW 2018-2020 when I lost 5 stone and now it’s near imposs... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I always like Weight Watchers. Online and your Leaders especially Kate. But we need more walk in classes especially for working people. Most people don't get home till 6pm. Or more Saturday morning wo... Zobacz więcej
Weight watchers are a hostile company when it comes to cancelling a short term subscription. They give you no warning that they will sign you up to a years contract at nearly triple the price each mon... Zobacz więcej
Don't waste your money. Utterly useless. Cancelled contract. Had confirmation cancellation. Specifically asked if I'd be charged and told no. Was charged after and asked why 'even if you can... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Tailor weight loss to your life. Everyone’s different, and our personal assessment focuses on your unique needs and provides the best options that match your lifestyle. Our science-based SmartPoints system is personalised for your age, height, weight, and gender to help you lose weight. And if that's not enough - our award-winning app and expert-led Workshops help you build healthy habits for life.
Dane kontaktowe
Zjednoczone Królestwo
- +44 (0)345 345 1500
- help.uk@ww.com
- weightwatchers.com/uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful in person coach weekly
Helpful in person coach weekly
You need to train more people and open up more workshops
And bring back the ww biscuits and snacks PLEASE !!!
After a year I’m still going strong
I’ve been with WW for 385 days and to date have lost 75lbs. The app is brilliant and I would advise to really explore it. There’s so much info. The virtual workshops are so helpful and great to share your journey with people who understand. So motivating and inspiring. Last but not least attending the weekly studio class is a great way to gain more knowledge, information, hints and tips from a very inspiring coach and the wonderfully supportive community of people who all help each other.
Weight Watchers is not the shadow of…
Weight Watchers is not the shadow of the company it once was. Since merging with the American Weight Watchers it has been stripped of everything that made it special. No weekly recipe leaflet, no in meeting shop, no magazine, nonclerks, no in meeting cooking demos, the list is endless. People are blaming GLP Meds buts it not. Weight Watchers and GLP go hand in hand supporting each other. The problem with Weight Watchers is the company destroying itself to satisfy it's American share holders.
As a 70+ long lifetime member below…
As a 70+ long lifetime member below goal, I am finding the newer virtual meetings and coaches less engaging these last several months.
Many sound a bit too preachy and dogmatic rather than thought-provoking and reflective. This may reflect changes in the way of thinking in younger members whom WW looks to attract. If that is so, I wholeheartedly agree as their participation is essential to WW's long-term growth and success.
WW success is necessary for me, as a free lifetime member, in order to have access to the app, the virtual, and the in-person meetings I enjoy in order to maintain my success and well-being.
Plan and app feedback
I preferred the old green plan for flexibility and each time the app is updated, it’s incredibly glitchy/removes useful features. The support of coaches is great though.
Coach Claire has kept me going when…
Coach Claire has kept me going when times were really difficult on walk with ww. Thankyou Coach Claire.
Ww is amazing
I love ww got me to a healthy weight and has kept me there 8 yrs and I love it is now not just weightloss co but a wellness one
Love it especially virtual and all the…
Love it especially virtual and all the new experiences xx especially my coach
I live and breathe WW it’s changed my…
I live and breathe WW it’s changed my life completely from wheelchair to walking and 16 surgeries down
122 pounds lost my life is so much better and beautiful
Horrible experience
Horrible experience. Don't sign the one sided agreement. They are more interested in your money than your success
Locked into 10 month plan without authorisation
I was somehow locked into a 10 month contract which I know I didn't subscribe to. I have contacted them many times to cancel but they wouldn't. They said I was locked into the contract until the 10 months had finished. It wouldn't be so bad if the app actually worked properly and I could have actually followed the plan. My contract has finished now but I've paid around £150 for absolute nothing. This company is stealing from people and I would not ever use them again. I have used WW a few times over the years. They have always been a caring company that wants the best for their customers - not any more. Please don't even go there and use some where more credible, like Slimming World. Their payment plan is very clear and the app is fantastic.
If I could rate them negatively
If I could rate them negatively, I would. They rave how they “accept insurance”, answer your questions so you feel comfortable to sign up. THEN they run you around for 2 months with no treatment, discovering you are actually NOT covered. At this point you are enrolled in their BS 6 month ($84 each time) plan and you CANNOT CANCEL!!!
STAY AWAY FROM WW APP, please!!!
Stealing my money
Stealing my money - I called them up last summer after signing up but discovering that the program wasn’t suitable for me. I was told I was locked into 10 months commitment but they would cancel and the payments with stop at the end of the 10 months. They haven’t they’ve taken a payment of £18.95, Unauthorised. Trying to contact them is absolutely impossible. There is supposed to be a 24 /7 chat, there isn’t. There was an email address through PayPal which I emailed and it came back saying it’s no longer in use. So absolutely no way to contact them. I see other reviews another feedback where they’ve done this taking peoples money, it’s stealing and it needs to be stopped. Why does nobody care when big companies take money from ordinary people? Yet, if it was the other way round?
I used to love weight watchers
I used to love weight watchers. I still think the tracking program can be great, but the Med+ program is awful! Very misleading advertisement. They make u feel like they will work with ur insurance companies to get everything covered. They didnt and it took a couple of months to even hear back from them with everything being denied. The clinical care team was hardly ever available for me taking 2+ days to answer any messages. Also I was not aware that I was getting myself into a 1w month contract with them and no way to cancel. I am unsatisfied with them. Not to mention having a hard time financially and they refuse to cancel my plan or at the very least let me downgrade the plan to just the tracking. Then had the audacity to tell me that I WILL continue to pay for it and they will not discuss it any further with me. I have tbe screenshots of how they were with me..I will try to post on here.
Simply dreadful since the acquisition
Simply dreadful since the acquisition. As others have said, the new app has numerous detrimental changes but my concern is with the policy changes including
* Increasing renewal payments threefold with no advance notification.
* The deliberately difficult route to get to customer service.
* An initial bot response which failed to recognise my details
* A jargon-laded customer representative who thought all of the above acceptable.
* A jargon-laded email "circling back" to me because they care, and listen...etc etc. But actually masquerading as a request for me to complete a survey that is totally slanted to blame the poor sap of the call centre rep who has only the crap corporate speak to work from.
The worst user experience in years
The worst user experience in years, clunky non intuitive interface made me want to quit using the app altogether.
New app is awful
New app is awful. I cannot access many options so asked to cancel. WW are insisted on taking payment until end of contract despite not being able use to parts of the service. Surely a breach of contract on my behalf?? Barely any face to face meetings anymore. A massive con
The body scan feature is useless
The body scan feature is useless. You have to keep completely still and even then it keep saying, lower to waste height. It never gets it right. Then hold up arms stay exactly still when I cant am in pain. Hubby try hold phone exactly still which is very difficult for long time period...
Really dislike the new app
Really dislike the new app. Find it very confusing and not user friendly at all. Will not be renewing my membership
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








