Weekend Offender Recenzje 

Bought medium T-shirts from Weekend Offender for 3–4 years with no issues. Latest medium is noticeably extra large compared to every previous one. Contacted customer service twice , both times they said there’s nothing they can do and never even offered a replacement or refund. Really poor service from a brand I’ve supported for years. Just really disappointed.

Bought 2 t-shirts about a week ago, and since then I haven’t received any updates. I’ve also sent 2 emails to customer service, but haven’t received any response either. The only information I have is the Shopify order page, which still only says: “Confirmed — We’re preparing these items for shipping.”

On the website, it says that shipping takes 4 to 8 working days and that orders may take 1 to 3 days to be shipped. It’s now been 7 days, with no updates whatsoever and no response from customer service.

Excellent quality love the colours and the fit

I purchased a suitcase as I was going on holiday Order # 428123. When it arrived I was unable to change the code to the lock despite following the attached instructions. On contacting customer service they delayed replying until several days later when they requested that I return the suitcase, I immediately contacted them stating that I am happy to return the suitcase if they could send me a replacement. That was over a week ago and no response.

I am now stuck with a suitcase that is not fit for purpose and Weekend Offender customer service have disappeared off the face of the earth.

Suffice to say I would not recommend this company to anyone I like… come to think of it I would not recommend them them to somebody I don’t like

Ho fatto un'ordine e nella fretta mi sono confusa,ho scritto loro e sono stati gentili e disponibili.....mi hanno annullato l'ordine restituito i soldi ,in modo da poter fare l'ordine giusto che mi è arrivato nel giro di qualche giorno. Fantastici......complimenti a che si occupa del servizio clienti.

Best shop on planet bar none brilliant clothes great prices what more dya want eh.😊

Just visited your shop in Bridgend and was helped by Amelie. She was brilliant. Great products and excellent service. Will definitely be back

So I bought 2 t-shirts from a 3rd party seller and the t-shirts were labelled as large but they fit like a XL so I sent them back and got a medium in the t-shirt which fits like a large .
I did buy 2 jackets windbreaker from the actually website and I was a little concerned that the large jackets would not fit and I'd need to send them back for mediums but that wasn't the case luckily both fit and I'm very happy with the quality and design of both coats and the t-shirts.
5'11 80kg male normally buys large but I would drop down to a medium for a tailored fit with the t-shirts and stick with a large if it's a jacket they are both true to size.

My new favourite brand.

Excellent company ..stylish items at affordable prices ..must have at least close to 100 coats and jackets..also got jeans, hoodies, t-shirts and sweatshirts..at present I be shortly acquiring the new sangudo jackets.. definitely the number 1 company for casual wear..keep up the good work lads

Very poor service from Weekend Offender. My partner and I are very loyal customers. My partner has around 30 crew neck T-shirts. I purchased two in his usual size and they were oversized fit.
After a lot of conversations they have finally admitted they’ve changed their supplier of T-shirts and the full details of the size guide and fit are stated on the website. No they are not!! The sleeves are elbow length, the neckline wider and the T-shirts are a relaxed fit.
As they are my partners usual size I took the labels off ready to iron so he could wear it, but when he tried it on it drowned him. If you are going to change the supplier, let your customers know. They are going to have so many disappointed customers. They have just lost two of them

Toller Shop mit großartigem Kundenservice!
Bestellung ist beim Versand abhanden gekommen.
Weekend Offender hat mir sofort nach Kontaktaufnahme die Bestellung neu fertig gemacht und zugesendet!
Da hab ich schon ganz andere Erfahrungen gemacht.
Ganz große Klasse!

Amelie at the Bridgend Outlet, and her male assistant ( didnt get his name ) were A1 , proffesional , informative , helpful and polite.. the young lady ,Amelie , took time and wasnt pushy in any way , and it was a pleasure to deal with her!!!

BLUEBIRDS!!!

Title: Nearly 7 weeks waiting for delivery – no clear resolution from Weekend Offender and DHL
I ordered from Weekend Offender and have now been waiting almost 7 weeks for my delivery. The entire process is still not properly resolved.
Initially, the wrong item was sent. I had to return it at my own expense. Only after the incorrectly delivered parcel arrived back at the company was my actual order even shipped. Throughout this process, I have repeatedly followed up (at times daily), but without any real progress or clear resolution.
There was also no transparent communication during the shipping process via DHL. The tracking information was inconsistent and never provided a clear or reliable delivery status.
What is especially disappointing is the communication from both sides. Both Weekend Offender and DHL mainly respond with generic standard replies, without taking responsibility or offering a concrete solution.
As a form of “goodwill,” I was only offered a bucket hat, which is not appropriate given the circumstances. After nearly 7 weeks, there is still no proper final resolution.
I therefore expect this case to be escalated to management level at both companies and properly investigated.I need to clarify that the statement about a refund for return postage is not correct in my case. I have not received any reimbursement for return shipping costs.
The main issue also remains unresolved: after nearly 7 weeks there is still no clear delivery or final resolution of my order.
I would appreciate accurate updates that reflect the actual status of the case, as well as a concrete solution rather than general statements that the matter is already resolved.
I am still waiting for a proper final resolution.

Good clothes but it’s long returning so 1 star! Damon Donzella the name. Mess with my time you get a 1 star djd_damon yahoo.com

Absolutely awful service Ordered a jacket and pair trainers nearly 2 weeks ago DPD FAILED TO DELIVER I CALLED WEEKEND OFFENDER SPOKE TO A LADY WITH A DISGUSTING ATTITUDE DIDNT EVEN ASK IF I WANTED TO REORDER AND DIDNT EVEN APOLOGISE WILL NEVER GET ANYTHING FROM THIS COMPANY AGAIN AND CLOSING ACCOUNT

This company has one of the best customer services ive ever used. Always happy to help out and always friendly and answer back sraight away. Cant fault there products either. Keep you up to date when new releases are out as well. Definitely ten out of ten on the customer services. Think its usually Louise/Nicole i speak with.

Bought many things.
Quality great and always getting better and better.

Fantastic a range of clothes for all ages and plus size. Been shopping with this company for the last 4 years with the great service.

I love the brand, the deliveries are always correct and customer service is great. I'm beginning the journey to complete my Weekend Offender only wardrobe.