WeCare Removals Recenzje 

178
Wynik TrustScore: 2 na 5

1,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Avoid at All Costs – Scam Company I strongly advise against using this moving company. My experience was nothing short of a nightmare, and I believe this operation borders on being a sc... Zobacz więcej

Oceniono na 1 z 5

PLEASE DO NOT USE THIS COMPANY. Last minute quote 3x from 2 days ago (too late so had to agree). Different movers who threw everything into boxes without wrapping. Separate charge for each box and pa... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Having recently relocated from the UK to the Netherlands, we used this company to help move a few bits of furniture. A few things to note: the 'service' highlights that "we use high quality materials... Zobacz więcej

Oceniono na 4 z 5

Good experience with my recent move on Friday 2nd July. The removal guys were at the property at 8am (New Malden) despite travelling from Dartford. The van was packed with due care and attention an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przeprowadzki
  2. Przesyłki kurierskie
  3. Przeprowadzki i usługi magazynowe

Napisane przez firmę

WeCare Removals is a full service moving company providing local and long distance relocation services Each move is individually quoted based upon the estimated weight/volume of your articles, the distance traveled, and additional services requested. This helps ensure that you know exactly what you are paying for up front. We are proud of our reviews on TrustPilot and on our Website We offer a wide range of services, designed to meet each customer's needs and expectations: House & Office Moving, Furniture Delivery, Courier & EBay Deliveries & Packing Service. WE DELIVER HAPPINESS So why not give us a try? TAGS: Professional Removals Company in UK, Slough, London, Basildon, Essex, Berkshire, Stoke-On-Trent, Staffordshire, Crew, Stockport, Manchester, Telford, Reliable Man and Van Service, local moving company, moving services.


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

178 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(178)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Good and Bad

The pick up was timely, the guys were helpful and accommodating. The Spanish side, not so good, one and a half days late, with one guy who wouldn’t even help until the end. The service was cheap, and I suppose you get what you pay for.

27 czerwca 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Mrs Maynard, thanks for your honest feedback. It was a pleasure to assist you on the days with your move to Spain. As you know about Brexit, you may also know that due to that new rules are in place, big cues, checks and custom clearances so all this can delay a transport nowadays. And this was our case. This summer we had vans being held at Dover for days so you're still lucky that you got your goods only with 1,5 days delay.

We do apologise for that issue and for causing any trouble.

All the best,
Louis and the WeCare Team.

Oceniono na 5 z 5

The movers were really good

The movers were really good, they worked fast, without pausing too much during the 4h or work. And the company was fair, paid for a 3h package + 1 extra hour. The price was pretty good to be honest, around 450 GBP.

11 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

From dealing with the customer service team to being assisted by the two removal men, dealing with this company was a pleasure. I am particularly grateful to Alex (one of our removal men) for his hard work, humour and understanding on a very stressful day.

6 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Very professional service

Very professional service - the removal men were friendly, quick and careful not to damage anything. Price was also very competitive. I would heavily recommend using this service.

3 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Professional job

Professional job - timings as advised - would recommend

25 maja 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Your feedback is much appreciated. Hope to help you again. Louis

Oceniono na 5 z 5

Very professional and excellent movers

Very professional and excellent movers. Serghei was amazing, he was very accommodative and ensured that big furniture did not cause any scratches on the walls. Definitely recommended for your move. 5 star service. I am very happy.

20 maja 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 4 z 5

Good price, effective service, okay communication

WeCare offered me the best price for my removal from London to Berlin. The movers were very swift on the move out, taking all of my belongings and putting them in the Van in under one hour! My boxes were kept in storage for 2 weeks before being delivered. All my things arrived well in Germany, albeit covered in dust and soot, except for my plants (which I understand is probably due to customs). There was only one person making the delivery, and I was needed to do some of the heavy lifting myself (including taking a bookcase up 4 flights of stairs). Overall, it was a good experience. What stops me from giving 5 stars is their lack of communication regarding timings of pick up and delivery, as well as written confirmation that my things had arrived safely at the storage facility. On the other hand, they were very effective when contacting about a payment.

12 maja 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 5 z 5

Highly Recommend

The two guys they sent were great! worked hard and got the job done bang on time. No complaints from us

27 kwietnia 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 5 z 5

A successful move!

We had a great experience from start to finish. They were amazing! The blokes couldn’t have been more helpful. We will definitely be recommending and will use WeCare again. The move run smoothly and we are very happy!

1 kwietnia 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 4 z 5

Excellent comms, friendly hardworking movers.

Excellent communications, good timekeeping and friendly hard-working staff.

The inventory calculator needs some work. I deliberately overestimated the number of boxes we had but the van that was used was too small. The problem was we had a lot of garden equipment and pots and a couple of pieces of furniture that couldn't be disassembled for efficient packing.

I highlight this in case anyone reading has similar moving requirements so that they can discuss this with the office staff prior to moving day. I would still recommend WeCare Removals.

1 marca 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 5 z 5

Very happy customer

Very prompt with timings, I found the service quick & professional, the two guys were pleasant & helpful. I would definitely use them again if necessary & certainly recommend

1 marca 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 5 z 5

Excellent!!

As a first time mover I was so nervous but the removers we had (Michael and colleague) were fantastic! Really friendly, careful and quick including breaking down and reassembling furniture in the new home. Really great service overall so thank you very much for everything. We will be recommending We Care to our family and friends :)

8 lutego 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 5 z 5

We are extremely pleased with their…

We are extremely pleased with their service. We all worked collaboratively to make the job 'a fun an interesting'.

They were approachable, calm in mood and supportive. Even when things get tough, they were always smiling.

They were very friendly and provided us with excellent customer-centred service. We got value for money.

We also want to thank you for your support. We were very proud and pleased with the overall service received , you took time to call us and ask how things are going and asked us to get in touch with you if we encountered any problems.

8 stycznia 2022
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Thanks for you honest feedback. That's much appreciated. WeCare Removals.

Oceniono na 5 z 5

I contacted Grays Removals the service…

I contacted Grays Removals the service which i received was amazing Michael and his partner done an amazing job we lived on the 2nd floor and they had to take a lot down but they fitted a whole flat in one van without any damages i was amazed honestly i would recommend these guys very nice men

11 grudnia 2021
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Dear Mohammed, thanks for your honest feedback. Regards, WeCare Removals Grays

Oceniono na 5 z 5

WeCare Removals are fabulous

WeCare Removals are fabulous, they do care about their customers like they do care about their own family members.
Everything from first hello to last goodbye was absolutely stunning, the removal team allocated to do the job went above and beyond the extra mile, the office team were amazing, I am really hypnotised by those guys and their service. Would I recommend their ⭐ ⭐ ⭐ ⭐ ⭐ service? Absolutely yes.

7 grudnia 2021
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Dear customer, friend, thanks for your honest review and for choosing our service.

All the best,
Louis Littovski

Oceniono na 1 z 5

Terrible experience

Backstory:
- I was outside the country when it was time to vacate my rental (in Newcastle Under Lyme) so I hired this company to pack up my stuff and store it.

Problems:
- They asked for my mobile number so they could communicate with me on the day to ensure they packed everything. They didn’t WhatsApp or text me.
- The packing was extremely slapdash and shoddy - most of my belongings were soaking wet in the boxes!
- They stored my stuff in Dartford, Kent without first informing me, even though their website states they have “a national network of storage facilities” and “storage solutions in Newcastle”.
- Their storage costed £50 pm “+ VAT” - which is far too expensive!
- They always added a “+ VAT” at the end of all their fees but would never inform me of the exact amount upfront or before the monies were due.
- After I paid the amount they’ve actually specified, they would rudely point out that I hadn’t paid the VAT, even though they hadn’t even informed me what the VAT amount is!
- My belongings were in “a safe place” but one of the boxes is covered in what seems to be pigeon feathers and excrement!? And some even got inside the box due to the inadequate job they did at boxing.

Their exorbitant prices did not match the quality of service they provide which is very poor. Avoid this company at all costs. I totally regret patronising them.

3 grudnia 2021
Logo WeCare Removals

Odpowiedź od WeCare Removals

Hi dear Sherol,
thanks for your time in writing this story and it's a shame that even after days the move has ended you did not contact us via phone or email with any claim. You just spent your time to write misleading information all over the internet.

Problems?
1) You did not claim the team not calling you on the day of your move. I personally asked them to contact you so you can tell them what is staying in the flat.

2) Our storage facility is waterproof so there's no chance something may get wet.

3) The storage price was as for storage in Newcastle, and due to our internal issues and COVID situation we stored them in Dartford without any extra charges. We had only 10% of operating storages at that time.

4) For the amount of stuff you had you would have paid around 30-40 pounds per week while we charged - 12,5 per week.

5) In each email footer you have the text: All prices are VAT exclusive. And also, by accepting our offer you agree to our terms & conditions.

6) So was the boxes wet or with pigeon feathers ?! Again we had no evidence after 5 days.

7) All our prices are way beyond the medium move and storing prices all over uk.

With all that said, unfortunately we could not make you a happy customer and we're very upset about that.

Hope to help you next time.

Thanks,
Louis Littovski

Oceniono na 5 z 5

Absolute first class service and at a…

Absolute first class service and at a very reasonable price. From initial contact with Tony through to move day I was very satisfied with the move of my mum from Hayes to Berkshire. Polite on time snd a decent price. Thank you guys. Will million percent use you again.

30 listopada 2021
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Dear customer, friend, thanks for your honest review and for choosing our service.

All the best,
Louis Littovski

Oceniono na 5 z 5

I think that 5stars is not even enough…

I think that 5stars is not even enough ! this company is absolutely one of the best ...

Highly recommended

29 października 2021
Opinia niezależna
Logo WeCare Removals

Odpowiedź od WeCare Removals

Dear customer, friend, thanks for your honest review and for choosing our service.

All the best,
Louis Littovski

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej