Raymond at Rockville made it a very pleasant experience. We got a very good online estimate which brought us in. After his inspection he worked to give us a price that we were very satisfied with. His... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Very nice office in nice area, after one hour Mr Scott inspected my old van and made an offer which I didn’t like. I counteroffered him with better price from other company. He accepted! Then I accep... Zobacz więcej
My experience with this company couldn't have been any easier or faster. The staff was warm and friendly, and the young man who came to the house gave plenty of notice and arrived on time. The inspect... Zobacz więcej
Reakcja na opinię
Sale was quick and competent and I received the company check as promised. The location was convenient to my subsquent travel to MVA by bus to surrender the tags. My only negative comments: 1. T... Zobacz więcej
Informacje dotyczące firmy
O We Buy Any Car® USA - Rockville, MD
Napisane przez firmę
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Napisane przez firmę
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Dane kontaktowe
1 Research Court, Suite 450, 20850, Rockville, MD, Stany Zjednoczone
- (301) 956-2383
4,8
Doskonała
574 recenzji
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No different than a trade in value. Don’t buy the lies of being offered more than a trade, I accepted $500 less than the trade value and 1,290 less than the email they sent me stated.
Employee was friendly and nice but not honest about telling us what he looked at compared to what he reported on the computer and went as far as making up damage on the vehicle saying there was a large dent on the roof when there wasn’t, said he only noted it needed two front tires yet reported all 4, claimed there was damaged to two rims yet only showed pictures of one damaged rim and didn’t answer when I asked the location of the second rim, and reported a door was dented that wasn’t.
Update: I received a call from Matthew Remer about my review. We had a good discussion and when I gave him the full details of my experience, took notes and said they would take care of it on a business end and asked if I would change my review. Now I am receiving emails to change my review. If a customer leaving an honest review of their experience is this concerning then maybe you need to evaluate how customers are treated.
13 marca 2024
Odpowiedź od We Buy Any Car® USA - Rockville, MD
Hello, and thank you for taking the time to leave a review. We take customer service seriously and would be happy to launch a full review to ensure you were treated fairly and everything was completed correctly.
To start, the online valuation you received is based on the limited information we receive from our customers. While we do pay the online valuation, it’s based on the car being presented to us in the same condition it was reported online. Our online valuation is not a firm offer to buy your vehicle and is subject to a physical appraisal.
Our records indicate that prior to the appointment, information submitted about the vehicle did not include any damage disclosures. This meant we provided a valuation in line with a vehicle that was in good working order. However, once we were able to see the vehicle in person, we discovered a variety of damage that is outside the realm of normal wear and tear.
During every inspection we take detailed notes, photos, and videos of the process to ensure accuracy and complete transparency. We have safeguards in place to ensure everything is completed properly and no damage is “made up”. During the appraisal of your 2006 Dodge with 276,969 miles our branch manager noted the check engine light illuminated, and when we hooked up an industry standard OBDII reader it returned multiple codes including, Catalyst System Efficiency Below Threshold (Bank 1), which indicates possible issues with the catalytic converter. Furthermore, the Branch Manager observed multiple rust spots that had chewed through the vehicle’s exterior. The condition of the Dodge overall was very rough. Unfortunately, when we discovered these issues, we had to take them into account when making our firm offer.
As part of our commitment to transparency we always invite our customers to join us during the inspection process so they can see what we see. We value complete transparency, and there is no excuse if we did not properly communicate the damage we discovered. Our Branch Manager should have made sure to point out any concerns and answer any and all questions. We want all our customers to feel comfortable selling and if something wasn’t explained properly, we want to address that.
We appreciate you taking the time to speak with our leadership team. We’re glad we could connect directly and listen to your feedback. We’re thrilled we could get a full report of the appointment. We remain committed to giving you the positive outcome all our customers deserve. If there is anything further, please don’t hesitate to call Area Manager, Matthew or email our customer experience team directly at customerdfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Raymond was thorough
Raymond was thorough, nice, professional.
I received appropriate value for my car.
I will recommend to others.
Thanks
8 marca 2024
Simple and transparent
Simple online offer, followed by straightforward transaction through transparent car evaluation. It's much better than competitors. The office should have a better sign since it was almost hidden in the big building.
3 marca 2024
Efficient system and painless sale.
8 marca 2024
Raymond was so pleasant and…
Raymond was so pleasant and professional! He checked over my 2004 Honda Odyssey thoroughly and test drove it. Raymond took us back to his office and he put the information into his computer and explained everything that my old girl needed to have done to make her sellable. The check he cut us at the end of our visit was what we expected. Thank you, Raymond, for taking such good care of us! We will highly recommend your expert services! Sincerely, Mar and Brian Lodge
29 lutego 2024
Raymond was incredibly professional and…
Raymond was incredibly professional and personable.
25 lutego 2024
Webuyanycar.com is the place to go
I owned a 14 year old car. The official dealer of carmaker sent me email and gave a high price, which turned out to be a bait. When I actually went there and asked for a quote, they only offed what is half of the price they mentioned in the email.
I then went to Webuyanycar office in Rockville, Maryland. When doing business with Webuyanycar.com, I felt I’m respected and not being taken advantage of.
Since it took a few weeks for the carmaker’s finance company to send me a lien release letter, during which, just for curiosity, I also went to another used car buying /selling place to ask a quote. They talked about some major mechanical problems, such as engine and transmission, which I know are not true. They just want to talk down the vehicle’s value.
So there’s no question Webuyanycar.com is the place to go to sell my car. During the transaction, Webuyanycar.com caught an error in the letter from the credit company, the local manager, Raymond, helped me to call the financing company and had the error fixed.
I highly recommend Webuyanycar.com for selling used vehicle.
16 lutego 2024
Very helpful and very honest.
18 lutego 2024
The associate was very professional
The associate was very professional, polite and helpful.
11 stycznia 2024
Raymond provided the best customer…
Raymond provided the best customer service! He was extremely knowledgeable, helpful & friendly. He truly went above and beyond for me and my son. The process was smooth and my price offer was very fair. I HIGHLY recommend using them, you will not be disappointed :)
29 grudnia 2023
Raymond was great
Raymond was great. he took his time and assist me, l misplaced my title the paid off one,what I had was the old one with a lien on it, Raymond stayed on the phone way over 30 minutes to solve the issue by doing so he was apologetic towards me for the time that I spent in the office, he was calm and knowledgeable. I was surprised by his calmn and humbleness.
28 grudnia 2023
10/10!
This was by far the easiest and smoothest vehicle transaction EVER. Raymond was great
Super kind, calm, straight forward, he always let you know what he was doing or what the next step was. 10/10!
17 grudnia 2023
Pleasant, no pressure
Raymond was pleasant, low-key, and did not pressure us. He was knowledgeable, and able to handle a glitch in the paperwork.
16 grudnia 2023
After (2) disappointing encounters in…
After (2) disappointing encounters in trying to sell my wife’s car I decided to contact this company as a last resort. I should have called them first!
I was given a fair evaluation offer online and even though the actual appraisal was less I was able to complete the transaction because of the professionalism and integrity of both representatives that worked with me.
13 grudnia 2023
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