My experience working with webfactory was excellent from the very first call through to the final sign off of my website. No question was a problem and the team are super helpful and knowledgeable. I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
My experience working with webfactory was excellent from the very first call through to the final sign off of my website. No question was a problem and the team are super helpful and knowledgeable. I... Zobacz więcej
Reakcja na opinię
WebFactory (webfactory.co.uk) built the website for our new venture, Wales Scenic Chauffeur Tours. From start to finish, their service was exceptional. Even for someone not tech-savvy, they made the... Zobacz więcej
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The service provided by Webfactory is exceptional. If we ask them to change something on our website, it is done almost immediately. There is always someone on the end of the phone to give help and gu... Zobacz więcej
Reakcja na opinię
I'm very happy with the logo that you designed for my wellness business. The designer followed my instructions and offered her advice on what would look best. The whole process was quick and effortles... Zobacz więcej
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Napisane przez firmę
The Maltings, CF24 5EA, Cardiff, Zjednoczone Królestwo
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My experience working with webfactory was excellent from the very first call through to the final sign off of my website. No question was a problem and the team are super helpful and knowledgeable. I highly recommend working with webfactory. I love my new website so could not be happier!

Odpowiedź od Webfactory
Fantastic service, Dale my designer was amazing. I love the finished design, it's exactly how I imagined it. Highly recommended A++++

Odpowiedź od Webfactory
Very easy to complete information for my Launch site. I’ve used Webfactory before and always pleased with their work.

Odpowiedź od Webfactory
I'm very happy with the logo that you designed for my wellness business. The designer followed my instructions and offered her advice on what would look best. The whole process was quick and effortless.

Odpowiedź od Webfactory
WebFactory (webfactory.co.uk) built the website for our new venture, Wales Scenic Chauffeur Tours. From start to finish, their service was exceptional. Even for someone not tech-savvy, they made the entire process simple with near 24/7 support. I couldn’t have asked for more. I’m over the moon with the final product and would highly recommend them—5 stars!”

Odpowiedź od Webfactory
Webfactory made a great website. I would definitely recommend them to others.

Odpowiedź od Webfactory
This is my go to company for websites.
They have made my third website and have never failed to deliver.
Sakenoye II

Odpowiedź od Webfactory
Excellent team, made me a fantastic website, very good customer service, all round good experience highly recommend.

Odpowiedź od Webfactory
Creative and responsive designers - a job well done!

Odpowiedź od Webfactory
Becky's website design shows such empathetic lovely artistry that faithfully reflects my songs style! She was highly professional and attentive to liaising sensitively with me for every single stylistic detail. Today and previously Gia even further enhanced this professional empathy, making a few subtle changes to my Home Page text when sought by me and showing true skill and exceptional helpfulness.

Odpowiedź od Webfactory
We've been a loyal customer with Webfactory, managing two websites with them, and are extremely disappointed with their hidden fees and lack of transparency.
Despite paying monthly for both sites, they decided to charge an additional £49 + VAT to remove their own company logo from our website a logo that was never requested to be added. After we questioned this, the fee was suddenly reduced to £39 + VAT, which shows there’s no consistent pricing and customers are charged whatever they decide.
When we contacted customer service, We were told the logo is added so Webfactory can promote their own business. This is completely unfair considering we have already paid for the website and continue to pay a monthly fee.
Our business should not be expected to promote the Webfactory brand, especially when we’re being asked to pay extra just to have it removed!
There is no mention of this charge in their terms and conditions, making it feel deceptive and misleading. Unexpected costs like this are both frustrating and harmful.
We do not recommend Webfactory to anyone who values transparency, fairness, and good customer service.

Odpowiedź od Webfactory
very professional and thorough.
delivered a great product

Odpowiedź od Webfactory
Web Factory has proven to be the best 'design experience' that I have encountered as part of my website development. My designer, Steve, has demonstrated unparalleled professionalism, exceptional talent and a deep understanding of my brief. As such, the entire team at Web Factory - and especially Steve - have exceeded my expectations. Quality, commitment, attention to detail, creativity, outstanding communication, patience & value for money are just a few of the attributes of this incredible team! If I could give 10 stars, I would!

Odpowiedź od Webfactory
I had a fantastic experience working with this team. From start to finish, everything was handled with great professionalism, creativity, and attention to detail.
Dale, the website designer, truly exceeded my expectations — he understood my requirements perfectly and delivered a first draft that was about 99% accurate to what I had envisioned! His design sense and technical skills made the whole process smooth and enjoyable.
Becky, the logo designer, did an incredible job creating a logo that captured my brand’s identity beautifully. Her first draft matched 98% of my requirements, which shows how well she listened and translated my ideas into a stunning visual design.
Ann, the customer service representative was also very supportive, responsive, and professional throughout the process — doing an excellent job with 95% satisfaction in communication and follow-up.
Overall, I’m extremely pleased with the final results. This team is talented, reliable, and committed to delivering top-quality work. I highly recommend them to anyone looking for professional web design, logo design, and outstanding customer support!

Odpowiedź od Webfactory
I recently had the pleasure of working with Webfactory to create a unique and bespoke website, and I couldn't be more satisfied with the experience. From the very beginning, the service was incredibly competitive in terms of cost, which made this project even more appealing.
The person assigned to build my website was not only professional but also personable, making the whole process enjoyable. Communication was timely, and I felt supported every step of the way. The customer experience was top-notch, and the final product exceeded my expectations.
The website itself is a true reflection of my vision, and I appreciate the attention to detail that Webfactory put into it. Plus, their ongoing support has been fantastic, ensuring I have everything I need as I move forward.
I highly recommend Webfactory to anyone in search of a quality product and a straightforward design process. It’s a refreshing change to find a company that delivers on its promises while providing excellent service.

Odpowiedź od Webfactory
Ann was very helpful throughtout the whole process

Odpowiedź od Webfactory
Don't have anything bad to say about web factory. The service has been great for the last 2 year.
The live chat function is great, responses are instant and always more than happy to help with any requests. I would recommend Web factory for your website needs.

Odpowiedź od Webfactory
Been using Webfactory consistently about 6 years now. Great high performing websites and good, easy to access customer service.

Odpowiedź od Webfactory
Very professional job done on my website. Very helpful, quick response to any questions. Very pleased with my full set up, and not too expensive.would definitely recommend.

Odpowiedź od Webfactory
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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