We recently bought a property through Webbers (Bideford office) and Claire Brandi was a stand out superstar! We had a particularly difficult chain and she went over and above to find out what the hold... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Estate agent I will now always avoid. Unfortunately our experience was completely ruined by one estate agent not particularly the company. Never introduced his self (actually thought he was the... Zobacz więcej
Reakcja na opinię
When I was first shown the property by Paul, it was new to the market yet he was extremely helpful even though he was not fully briefed on the property. I was then in contact with Alice who helped en... Zobacz więcej
Reakcja na opinię
What a brilliant experience we have had. Hannah and Marie listened to what we wanted and after our first visit we felt very comfortable with them. Donning ppe to meeting the site foreman enabled us to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Pośrednik w obrocie nieruchomościami
- również w kategorii:
- Agencja nieruchomości
- Nieruchomości – wyceny
Napisane przez firmę
At Webbers, we’ve been helping people move across the South West for over 100 years, combining generations of local expertise with a modern, award-winning approach to property. With branches in Barnstaple, Bideford, Torrington, South Molton, Braunton, Ilfracombe, Exmoor, Minehead, Taunton, Wiveliscombe, Wellington, Bude, Bodmin, Launceston, and our prestigious Park Lane, London office, we connect homes and buyers across Devon, Somerset, Cornwall and beyond. Whether you’re selling, buying, letting or renting, you can count on our straightforward advice, exceptional marketing and genuine personal service. Each property we represent is showcased with professional photography, video tours, and expert negotiation, supported by proactive communication to make every move seamless. Our expertise covers residential sales and lettings, land and new homes, auctions, commercial property, landlord services and valuations all tailored to deliver outstanding results. We’re delighted to be recognised as Best Agent UK 2025 by The Guild of Property Professionals and winners of Best Regional Estate Agency Group 2025 at The ESTAS, the national awards endorsed by Phil Spencer. Webbers continues to set the standard for customer care, marketing innovation and local success. Our dedication to people-first service has earned us multiple national awards and the trust of thousands of clients who return to us, move after move. At Webbers, your move matters and our mission is to make it as smooth, successful and rewarding as possible. Discover the Webbers difference today.
Dane kontaktowe
Zjednoczone Królestwo
- 01271347851
- customercare@webbers.co.uk
- webbers.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 55% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Caroline was extremely professional in…
Caroline was extremely professional in her approach and really helpful when we were experiencing some issues with the purchase. Her personal touch gave us great confidence.

Odpowiedź od Webbers Estate Agents
Nathan was not helpful at all!
Terrible service from Nathan over the past couple of weeks! Absolutely impossible to book a site view on their Launceston site. Wanted a Saturday visit, but apparently no one there to do it. Tried for a Monday visit, but two days later Nathan had still not come back to me. Running two businesses myself for 25 years now, there is no way I will be dealing with this company going forward. If the service is like this to start with, goodness only knows how I would go on if I had a problem with the NHBC 10 year warranty (Buildmark)!

Odpowiedź od Webbers Estate Agents
Following our initial contact the house…
Following our initial contact the house was valued and a sales plan was made. Contact was continued during the sales process and advice given. The whole process was efficient and the staff were knowledgeable and friendly

Odpowiedź od Webbers Estate Agents
Great team
It took 18 months to sell our property but the team from Webbers were very good during the whole process of selling. We got to the stage of selling then had a real problem yet the team came up trumps and we sold the property within 6 weeks. From the depths to selling and the team worked really hard to make that happen so a heartfelt thank you from me.

Odpowiedź od Webbers Estate Agents
Thank you
I can’t fault Webbers, everyone we dealt with were very helpful.
Thank you all.

Odpowiedź od Webbers Estate Agents
The Webbers team were great, really helpful and professional
Webbers were extremely helpful during my initial search for a property. I viewed quite a lot and found that the person showing me round was really nice, helpful and informative.
When I put an offer in, they dealt with it straight away and throughout the buying process they kept me informed every step of the way with regular updates.
I found them to be extremely professional, friendly and helpful. What a great team.

Odpowiedź od Webbers Estate Agents
We have had excellent service from the whole team
We have had excellent service from the team at Webbers, Bodmin, during the sale of our property, all the staff are friendly, helpful and approachable. Angela has been particularly hands on with our case, keeping us informed of progress and liaising between the various agencies. Her assistance has been much appreciated. I would highly recommend Webbers.

Odpowiedź od Webbers Estate Agents
Great advice and service
I received really helpful advice initially when the property was first valued and Webbers have continued to be excellent throughout. I would definitely use Webbers again and wholeheartedly recommend them. Thank you!

Odpowiedź od Webbers Estate Agents
Deliberately misleading information
I moved to Barnstaple in September and spoke to Webbers Letting in the town about letting an advertised studio, and raised whether or not I would need a guarantee. Their response was that it was illegal under the new law, that guarantors aren’t, permitted for rentals because they don’t take responsibility for anything, and it would need advice from the manager. This was categorically untrue. It is NOT illegal, the new law has not been enacted yet, and even if it had permits guarantors. The simple answer is that they couldn’t be bothered!
I approached a second letting agent and secured a property, and they confirmed that the information provided by Webbers was untrue. Furthermore, I work for a Local Authority who confirmed the same.
My advice is not to trust Webbers Lettings in Barnstaple, check with other agents before accepting what they say, and pity the landlords who lose good tenants as a result.
Edited in response to query:
I went in twice and spoke to two different female staff. In the first case, it was a Saturday and there was one member of staff who couldn’t even be bothered to sit up or offer me a seat. No notes were taken by the member of staff and I left within 5 minutes having been effectively dismissed and told guarantors were against the law. Having discussed the legislation with housing colleagues I went in a second time. This was a weekday and the office was fully staffed but without customers. This second member of staff was not corrected or advised otherwise by other staff members. My details were not taken despite me asking that they were, as guarantors weren’t allowed as they never took responsibility and she would need to ask a manager. Even then, she showed no intention of doing so or even checking with another colleague. There was absolutely no interest, so I left.
Update to response
I think that says it all - as I said no one took any details or made notes of my query.
No one is going to admit to responding to a customer query in the fashion that they did, or not following company protocols.
My review is accurate, genuine and honest, and I can provide a description of both members of staff if that helps!
I’m not prepared to debate my experience of your branch or customer service and my review stands.

Odpowiedź od Webbers Estate Agents
Recommended
John, Finlay and the team were extremely helpful during a protracted house sale. They kept us regularly informed and nothing was too much trouble. We wouldn't hesitate to recommend them.

Odpowiedź od Webbers Estate Agents
Nine months on from letting our…
Nine months on from letting our property with Webbers, very happy with all interactions with staff. Looking forward to continuing excellent results!

Odpowiedź od Webbers Estate Agents
Excellent reassuring service for landlords from Webber’s.
A very professional, knowledgeable and courteous service is provided giving good support to landlords and tenants alike. Approachable enthusiastic staff who are excellent at communication and who deal with any issues raised by tenants swiftly and competently. I am impressed with their legal knowledge and their compliance management is first class always ensuring that all legal certification is applied for well in advance ensuring that landlords confirm and comply with all statutory and legal tenting requirements.

Odpowiedź od Webbers Estate Agents
Communication with Webbers is first…
Communication with Webbers is first class , they are prompt in answering any questions we or our tenants raise , they arrange good contractors for any required jobs . The rent is paid on time & documentation easily to follow. Inspections are thorough with a host of supporting photographs.
Changes in tenancy are handled smoothly, again with good communication.
Good communication and executions of mandatory certification . Friendly , efficient and approachable staff .

Odpowiedź od Webbers Estate Agents
I am very satisfied with the service
I am very satisfied with the service I have received from Webbers from day one when my rental property was first marketed to now several years later, their ongoing advice and finding me the correct tenants have made being a landlord so much easier.

Odpowiedź od Webbers Estate Agents
A great experience
We had a great experience purchasing a property through Webbers. They were very tentative with great communication throughout. From the initial viewing, through to completion, Christine and the team went above and beyond. We really appreciate all the support in navigating our chain. Would definitely recommend.

Odpowiedź od Webbers Estate Agents
We have bought a house through Webbers…
We have bought a house through Webbers and I can honestly say that all team and especially Leah ,who was our agent,was very helpful and supported us through our journey. It was stressful experience but we have made it and now we are enjoying our new home 🏡 😀. Thank you Leah and all!

Odpowiedź od Webbers Estate Agents
Amazing Service
Leigh Wickett was our point of call she kept us up to date every week, checking in to see if she could help with anything. Really amazing service provided by her.

Odpowiedź od Webbers Estate Agents
We sold through the Barnstaple branch
We sold through the Barnstaple branch. We were passed on to Sarah from the progress team and she had been so supportive in what turned out to be a complex situation. Always at the end of the phone or called straight back if we left a message. Can’t thank her enough! Would recommend for their help from marketing through to completion.

Odpowiedź od Webbers Estate Agents
Selling a property? Look no further!
I am very impressed with Webbers, Minehead. Thanks to them, we achieved a very good outcome on the sale of our property. Hats off to Ginny in particular, whose knowledge, advice and sheer hard work was outstanding throughout.

Odpowiedź od Webbers Estate Agents
First class
Customer service was first class to me by all Bude staff,helpfull,polite,always replied to my calls, John manager had to sort a tricky situation, he was excellent.

Odpowiedź od Webbers Estate Agents
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







