Wearyourmoment Recenzje 

248
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The products are great and the customer service is fantastic. I’ve purchased many t-shirts from them using it as gifts or just t-shirts for me with great designs added. Would highly recommend.

Oceniono na 5 z 5

I loved the shirt from Wearyourmoment! The embroidery looks really cool and high‑quality. I bought the t‑shirt as a gift, and judging by the surprise and reaction, it definitely had an impact. The on... Zobacz więcej

Oceniono na 1 z 5

The picture looks nothing like the image I sent. Whilst hilarious, my baby girl is apparently a small man, my husband apparently has hands bigger than the sun, and 18 fingers, and my dog apparently... Zobacz więcej

Oceniono na 5 z 5

Have now purchased three times and every purchase has been fantastic! Really great quality T-shirts & jumpers embroidered beautifully with family memories. A Father’s Day tradition for my husband whic... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z podarunkami

Napisane przez firmę

We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

248 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(248)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 51

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Christmas Gifts x2

I recently ordered x2 hoodies - one for each of my adult sons - for Christmas. I used photos from a recent family day out, chose hoodies in colours that complemented the colours in the photos, chose a little personalised slogan for the sleeve & hoped for the best (ie. no preview) and wasn't disappointed - the colours & embroidery were fab. Both sons were delighted with their gifts & recognised each other from the embroidery immediately! Great gift & highly recommended!

17 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great gift and top notch customer service

The responsiveness of the customer service and helpfulness when I had overlooked the preview sent via WhatsApp made the buying experience seamless. I (and the recipient of the gift) was very happy with how the embroidery turned out and how well the shirt was made.

20 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Embroidered our little one eyed dog

Embroidered our little one eyed dog, and it couldn’t be more perfect! I’m so impressed by the attention to detail and craftsmanship — everyone has commented on it! Such a lovely personal gift.

25 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great

Great, helpful and flexible customer service. Felt so guilty when I sent an arsey message about delivery dates only to realise it was still within the stated timescale! So sorry WYM. My mum was chuffed with her Christmas present!

28 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Hoody

The hoody itself is a nice, heavily weight quality garment and the embroidery is perfect, it really captured our wee pup. My partner loves it and has been showing it off to everyone.
The option to preview the design assured me that I should go ahead with the order.

23 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

10/10

Such a gorgeous way to capture a memory and has made an amazing present for family. Considering it is a totally personalised piece, it arrived really quickly and was of such a high quality too

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

A beautiful gift and an an outstanding customer service experience

I had high hopes for the gift I bought from wearyourmoment and they were only confirmed when I received my beautiful embroidered garment. It is a Christmas gift for a family member and I’m so excited to give it to them as I know they’ll be as delighted as I am.
What I hadn’t expected was the outstanding customer service I received during the ordering process. It was clear the the team at wearyourmoment really cared about getting the smallest details right. I would not hesitate to order something really special from them again.

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent product I had a scarf made…

Excellent product I had a scarf made with my two dogs embroidered on it, the quality is exceptional and the recipient of the gift made particular note of the quality of the scarf, as well as loving the embroidery. Great service and a lovely gift, I had it shipped to Korea and it arrived in great time. Thanks!

2 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Good quality, amazing customer service

Honestly, the product had great quality. Although it didnt quite turn out as I had hoped because of technical difficulties and a much too detailled design request, the customer service was amazing, quick, and totally understanding and accommodating. Would totally order again. Great Team.

27 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Took way to long, expect high taxes/customs

Took way to long. Never advised we'd have to pay customs. No refund offered. Do NOT use them if in the EU.

27 listopada 2025
Opinia niezależna
Logo Wearyourmoment

Odpowiedź od Wearyourmoment

Hi Aleksandra,

I’m sorry to hear you feel this way. As advised, any customs charges are the responsibility of the customer. This is clearly stated on our Shipping page, our Terms & Conditions, and in the order confirmation email you replied to — including the section we highlighted in the screenshot showing your reply to those very terms.

Regarding the delivery timeframe, your order was placed on November 16th using the Standard EU service (19–21 working days). It was dispatched promptly on the 19th, and as today is November 27th, your order is still well within the advised delivery window.

It may be helpful to review the terms in full before placing future orders, just to avoid any misunderstandings.

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. I used the preview service and they were so helpful about a couple of little changes.

Item was delivered before the preview was even due! Especially impressive given it is so close to Christmas!

27 listopada 2025
Opinia niezależna
Oceniono na 2 z 5

Read this before you pay for a preview!

Bought this for my mum for Xmas. It’s overall a lovely idea but there are a lot of additional costs, one of which is quite misleading.
I paid £7 for a preview of my item, assuming that I’d be able to make a change to it. Turns out you have to pay £12 for any changes. I understand that they have to restart from scratch and that there would be a fee attached to that, however I thought that’s what I’d paid for. I now don’t understand what I paid £7 for … just for them to send me an email?? Might as well make the preview £12 and include one change! Would be a much more attractive option. Disappointed overall with how expensive it all became and to be honest the final product doesn’t look how I’d hoped. I ordered a jumper and it’s also really low quality clothing for over £60!!
Overall really disappointed just hope my mum appreciates the thought.

8 listopada 2025
Opinia niezależna
Logo Wearyourmoment

Odpowiedź od Wearyourmoment

Hi Lara,

I’m really sorry to hear you were disappointed with your experience.

Our £7 preview service covers the creation of your initial design as well as unlimited edits to that same design. This allows customers to fine-tune colours, layout, text placement, and other details without any extra cost.

Changing the image itself, however, requires us to start the design process again from scratch. Because each new design can take up to an hour to create, we have to charge the £12 fee to cover the additional work involved.

I completely understand how this could feel confusing, and we’ll take your feedback on board as we continue to improve how we explain the preview options. We always want our customers to feel confident in what they’re paying for.

If there’s anything we can still do to help with your order or make things right, please feel free to reach out.

Oceniono na 5 z 5

What a great company

What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is responsive and personal, with clarity checks and quick replies to queries. These guys are doing it right!

7 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Beautiful, high quality products

I bought two sweatshirts for my nieces, featuring a photo of them at one of their weddings. I’m absolutely thrilled. The sweatshirts are excellent quality and the embroidery perfectly captures the essence of the photo and the two girls. Can’t wait to see their faces when they open their gifts.

1 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Nothing short of 10/10

The customer service is amazing. Nothing short of 10/10. I ordered internationally and the local package handling service was having issues delivering it to me and they sent it back to UK 2 times. They made me wait for 2 extra weeks. Fortunately, the wearyourmoment customer service was very helpful and despite this not being an issue on their side, they took accountablity and fixed my problem. They sent back the package with quick replys to my messages and were really nice about the whole situation. The product turned out amazing as well and I'm very grateful for this service. Worth every penny.

11 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great product and gift idea

The product came out great. I even got an image to confirm before it was printed. One of the products i received was damaged but customer service were really helpful and sent me a replacement without complication. Will definitely purchase again!

31 października 2025
Opinia niezależna

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