Unauthorized Charge and No Refund Action
I purchased a book for US $8.60 on Sunday and nothing else. To my shock, the company then withdrew US $97 from my account without authorization.
I immediately reached out for a refund on Sunday, but as of now, no action has been taken (It is now Wednesday). Because of this error, my bank has also charged me an overdraft fee of US $36.
This experience has been extremely disappointing. Not only was I charged incorrectly, but the lack of timely response has compounded the issue. I expect the company to refund the unauthorized charge and cover the overdraft fee immediately.
Until this is resolved, I cannot recommend this business. Customers deserve accuracy in billing and prompt support when errors occur.






