Fantastic member of staff - well done! Issue with access to outlook. Reece quickly established that a colleagues PC had been set up incorrectly. Sorted the original issue and another IT problem, bo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always found Wavenet to be a really good bunch of people and very easy to deal with - no matter what your issues are nothing seems to be too much trouble. During a recent upgrade of a set of desks in... Zobacz więcej
Reakcja na opinię
I’m very impressed with the level of support provided by David McRee. His response time was excellent, and my issue was resolved quickly and efficiently.
Reakcja na opinię
Emil has been involved in our project at 13 Allsop place, from the beginning. This includes install, testing, commissioning, and has been very much involved in our successful delivery. Emil has now be... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca usług telekomunikacyjnych
- Usługi dla biznesu
- Dostawca usług internetowych
- Dostawca internetu i telefonu
Napisane przez firmę
Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.
Dane kontaktowe
One Central Boulevard, Blythe Valley Park, B90 8BG, Solihull, Zjednoczone Królestwo
- 0333 234 0011
- contact@wavenet.co.uk
- wavenetuk.com
4,8
Doskonała
3 tys. recenzji
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beyond Terrible
I have been asking for copies of our agreements with this company for 4 months. So far they have sent me agreements that expired years ago. The relationship manager does not even know what services he is 'managing' . One star is too generous.
18 kwietnia 2026
Opinia niezależna
Happy and valued customer
Account executive David McCree really made me feel valued and kept chasing to get me the technical information I needed. Very happy.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Truly grateful for your review Alex, thank you!
Fantastic member of staff
Fantastic member of staff - well done!
Issue with access to outlook. Reece quickly established that a colleagues PC had been set up incorrectly. Sorted the original issue and another IT problem, both quickly and professionally. Great to know that we have the back-up & support of a technician like Reece Frendo.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
We’re so grateful for your review Lindsey Thanks for sharing your experience, it’s feedback like yours that keeps us motivated!
Technical Support
I’m very impressed with the level of support provided by David McRee. His response time was excellent, and my issue was resolved quickly and efficiently.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you so much for your kind words Jake, We're thrilled to hear you had a great experience!
Nazia has been super helpful in…
Nazia has been super helpful in assisting me with wifi logins and issues I was facing with our emails, all resolved very timely, and Nazia was patient and diligent to what we required support for
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you for your review Jade. We’re so happy you’re pleased with our service.
New office wifi
The Guys came in our office to fix the wifi of our new office we rented and now we are all connected. Thanks Kishor for your kind help.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you for your review Lorenzo! We’re so pleased you’re happy with our service. We’ll keep doing our best for you.
Reece Freddo excellent service
Reece Freddo excellent service, always fast and efficient responses. Definitely recommend this technician for support every time!
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you so much for your kind words, We're thrilled to hear you had a great experience!
You have been warned
You have been warned. Horrendous company. Extortionate prices. Keep away. 400 pounds per month for phone and broadband!
5 stycznia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Hi,
We're sorry to hear you find our pricing is not competitive.
Please reach out to us at customer.insight@wavenet.co.uk and we can look into your account further for you.
Kind Regards,
Sebastien
Customer Insights Team
Brilliant Engineer Reece Frendo
Great support as always from Reece Frendo nice a quick to get me back up and running I appreciate this as I am very busy.....
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you for your review! We’re so happy you’re pleased with our service.
Prompt response with steps for quick…
Prompt response with steps for quick resolution.
Appreciate the support from Emus Omamogho , 5 star customer service
Thank You
Naymath
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
It’s always a pleasure to hear from happy customers Naymath. Thanks for sharing!
Great service
Can always get in contact with David when needed and he is always helpful and able to sort out the issue. Hence the 5 star review.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Truly grateful for your review , thank you!
Emus was extremely helpful
Emus was extremely helpful, promptly answering my questions and explaining clearly, and went above and beyond to help.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you so much for your review Nic, I'm so glad you had a positive experience.
Very quick problem solutions
Very quick problem solutions. Emus Omamogho's help and communication were great.
31 marca 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you Pavlo. We’re delighted you had a positive experience. We’ll be sure to share your feedback with the team!
Very quick and effective support
Very quick and effective support, this time from Emus Omamogho. I find the Wavenet service and support in general very good!
30 marca 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you for taking the time to leave a review Rich, its truly appreciated.
Dreadful service
Dreadful service! As an existing customer we were contacted with offer to upgrade service to 1gb. Been through whole installation process to find out the new line installed is the same as previous so no upgrade at all! Received an email tonight asking if there is anything else they can help with!!
27 marca 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Hi Mark,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. We’d like to understand more about what happened and work toward a resolution.
Could you please reach out to us at customer.insight@wavenet.co.uk so we can address your concerns promptly?
Thank you for giving us the opportunity to improve.
George
Customer Insights Team
excellent service as usual from Jonathan
excellent service as usual from Jonathan
27 marca 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Truly grateful for your review Eric, thank you!
Solved my server/remote work connection
I had remote connection issue when working from home and connecting to the server. This was quickly resolved with clear communication and remote access to my machine. Reece was really friendly and made the process easy to follow. Really appreciated, thank you!
27 marca 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you so much for your kind words Magda. We're thrilled to hear you had a great experience!
Odpowiedź od Wavenet Limited
Truly grateful for your review Maria, thank you!
David McCree was very helpful and…
David McCree was very helpful and responsive to every question I had. Thank you!
25 marca 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
Thank you for your review Jonny. We truly appreciate your feedback Thank you for taking the time.
Reece helped with issue relating to a…
Reece helped with issue relating to a blocked external IP address and everyting was sorted within the hour.
24 marca 2026
Opinia niezależna
Odpowiedź od Wavenet Limited
We appreciate your kind words Rob, We're truly grateful that you have taken the time to leave your post.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.