The Eucalyptus leaf wall art prints I bought were really nice quality and exactly what I was expecting. I had to contact Jo re a query before I bought the prints her reply was speedy and helpful. I wo... Zobacz więcej
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Jo was AMAZING to work with, she listened to my request, sent proofs, was adamant to get it perfect, added helpful suggestions. She corresponded with me quickly and no question was considered silly. S... Zobacz więcej
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This is a fantastic little business, and Jo offered great service, responding promptly, ensuring she could accommodate my requirements, and put together a design which will make the perfect wedding pr... Zobacz więcej
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Absolutely fantastic! Jo was so helpful from the beginning and always replied promptly. She created multiple designs for me to choose from and was so patient as I asked to see variations and made chan... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
I create a range of prints to add a splash of colour or inspiration to any blank wall. I specialise in custom prints which are made to order, as well as a huge range of quote prints and wall art. A small business with a personal touch and attention to detail from my little home studio. Do browse my range today and get in touch if you have any questions.
Dane kontaktowe
Zjednoczone Królestwo
- info@wattledesigns.co.uk
- wattledesigns.co.uk
4,9
Doskonała
106 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Haven’t received item as yet
Haven’t received item as yet. Emailed to chase and no reply either. Unfortunately due to Royal Mail strikes the order was delayed. Received my order today and although late for the birthday present it was intended for it was nicely packaged and just what I wanted. Will save for next years birthday present instead. Thank you Jo at Wattle Designs
14 grudnia 2022
Odpowiedź od Wattle Designs
I'm so sorry that your order was delayed, I feel this is a reflection on Royal Mail and the current strike delays and not on my service but I'm really glad that you were happy with your print.
I printed and posted your order within 3 hours of receiving it, so my end of the process was very speedy but clearly the shipping service was really disappointing.
You sent me an email at close of business on Tuesday afternoon and I had replied by 11.20am the following morning so although it appeared that I hadn't replied, you had just posted your review before you had read it. I am a small business owner who prides myself on great customer service, so I always take time to reply to every message.
As I said in my email, there are huge backlogs at sorting offices across the country and unfortunately that is totally out of my control. Royal Mail haven't been scanning tracked items either, so we have no way of knowing an item hasn't arrived until we are emailed by a customer. It's been a total nightmare for small businesses who rely on royal mail for shipping.
I would have been happy to replace it for you, but I am glad that in the end it has arrived... sadly too late. You're right to be disappointed in that.
If you would like to leave Royal Mail a review then here's a link, I will be sure to leave them one myself. 😉
https://www.trustpilot.com/review/www.royalmail.com
Special order for my wedding day
Special order for my wedding day. Jo was great with communication and trying different options until I was happy. Lovely design and good delivery time. Second time I’ve purchased from her….won’t be the last. Very happy! Thanks wattle designs! :)
9 grudnia 2022
Opinia niezależna
Odpowiedź od Wattle Designs
Thanks so much, I was very happy to help you again and I certainly would be in the future too.
Great service
Great service, quality products and quick international delivery. We are very happy with Wattle Designs service and definitely recommend.
16 listopada 2022
Odpowiedź od Wattle Designs
That's great to hear, thank you so much for your order.
Fabulous service and product
Fabulous service and product. Clear communication and fast response/delivery - super happy thank you 😊
21 listopada 2022
Odpowiedź od Wattle Designs
I'm so pleased you were happy with your order. Thank you!
WOW INCREDIBLE SERVICE
WOW! I am blown away by this service. Jo went above and beyond to create a special poem for me. I couldn't believe how quick the turnaround was, it arrived at my door the next day!
Thank you so much and I will be using this service a lot in the future. Thank you so much.
10 listopada 2022
Opinia niezależna
Odpowiedź od Wattle Designs
What a lovely review! Thank you so much. I'd be happy to help you again anytime.
Highly recommend!
Couldnt recommend Wattle designs enough, Jo is absolutely wonderful, great customer service and the prints are gorgeous!
6 listopada 2022
Opinia niezależna
Odpowiedź od Wattle Designs
I'm so glad that you like my prints. Thanks for a lovely review.
Amazing Jo!
Jo was amazing and pulled out all the stops to facilitate a custom order. Ease of contact and the sheer quick turn around time in getting this processed to delivery was simply mind blowing. The product itself really looks great!
I will definitely highly recommend Jo’s services!
31 października 2022
Opinia niezależna
Odpowiedź od Wattle Designs
I'm so glad that you were happy with your print and my service. Thanks so much for such a great review, I really appreciate your custom.
Exceeded Expectations Beautifully
I cannot recommend Jo and Wattle Designs highly enough! I created/purchased one of the "40 Reasons I Love You" prints for my boyfriend's birthday and Jo's work turned out so beautifully. Jo was so wonderful and easy to work with. She communicated promptly and clearly and helpfully. She was sensitive about getting the print to me in time. I look forward to being a repeat customer. :)
10 października 2022
Opinia niezależna
Odpowiedź od Wattle Designs
I'd be happy to help you with another print anytime. Thank you so much for a glowing review. It makes such a difference to a small business like mine. I'm so glad you were happy with your print.
Super beautiful product and very helpful
Super helpful, fast paced and yet high quality. Absolutely gorgeous output which I’m proud to give to a friend in honour of her wedding. Thanks so much!
31 października 2022
Opinia niezależna
Odpowiedź od Wattle Designs
You are very welcome. Thank YOU so much for your order and taking the time to leave a review. I'm so glad that you were happy with it.
Excellent response time
Excellent response time, beautifully done and delivered quickly!
18 października 2022
Odpowiedź od Wattle Designs
I'm so glad that you were pleased with your order and that it arrived quickly. Thank you so much.
Brilliant customer service
Brilliant customer service. Jo was very helpful and efficient. Would highly recommend to anyone.
17 października 2022
Opinia niezależna
Odpowiedź od Wattle Designs
I'm so glad you were happy with my customer service. Thank you so much.
EVERYTHING WAS PERFECT.
10 października 2022
Odpowiedź od Wattle Designs
I'm so pleased that you were happy with your order. Thank you.
Custom ‘reasons why I love you’
I ordered a custom design for my uncle’s 60th. Absolutely perfect customer service, Jo made sure I was happy with the design and it arrived well packaged and earlier than expected (even with Royal Mail delays). The picture/piece is such good quality and my uncle loved it. Can’t recommend this business enough.
5 października 2022
Opinia niezależna
Odpowiedź od Wattle Designs
Thank you so much for such a lovely review. I was happy to help you and very grateful for your custom. Brilliant news that it arrived quickly. 🙌
Thank you :-)
Thank you :-)
The print was delivered early, safely packaged and of great quality.
I’ll definitely choose Wattle Designs in the future x
18 września 2022
Odpowiedź od Wattle Designs
I'm so glad that you were pleased with your order. I'd be happy to help you with another one anytime. Thank you so much.
Odpowiedź od Wattle Designs
Thank you so much for taking the time to leave a review. I'm so glad you were pleased with your print.
Excellent purchase
Excellent purchase, can't rate highly enough, i wrote a message to my son and wanted to view it in different handwriting fonts and framing options. Jo was very helpful and quick with responses and gave me numerous different designs to choose from. Arrived excellently packaged and on time. Would definitely use again.
17 września 2022
Odpowiedź od Wattle Designs
Thank you so much for such a wonderful review. I'm so pleased that you were so pleased with your order.
Attention to detail
My first purchase from Wattle Designs was a bespoke print. I was amazed at the attention to detail that Jo gave to my order. She really listened to what I wanted. The recipient of my order loved their print and as a result of this excellent personal service I have made several more purchases from Wattle Designs. I would highly recommend this small business to my friends and beyond.
7 sierpnia 2022
Opinia niezależna
Odpowiedź od Wattle Designs
I'm so glad that you were happy with your prints, I really appreciate your repeat custom. Thank you!👍✨
Fab designs and excellent service
13 września 2022
Opinia niezależna
Odpowiedź od Wattle Designs
Thank you!✨
Love this company!
I have several prints from WD and I’m really happy with them all. The customer service has been fantastic on each occasion. The response time is quick, they are super flexible and are always happy to make adaptations or simply make something from scratch for me. Would definitely use this company again. Highly recommend!
15 września 2022
Opinia niezależna
Odpowiedź od Wattle Designs
Thank you so much. It's been a pleasure to help you with a few different orders and I'm so glad that you were pleased with them. I really appreciate your custom. 👍
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