Dominic Gratton was helping me and my dad sort out a transfer to a different company for our energy. Dominic was really helpful, kind and shown great professionalism (especially with my dad lol). Mass... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I dealt with a very polite and helpful young chap, Ethan Leech, who gave me some sound information enabling me to bring my bill down. I asked him if he could find a cheaper option and he did. He expla... Zobacz więcej
Reakcja na opinię
A very helpful, and well explained call. Dominic spoke to me with respect (for my age, as a none techy) He explained the options for supply contracts, and in my mind, helped me decide which contract w... Zobacz więcej
Reakcja na opinię
Sammie Eskowitz helped us agree a new gas contract from the termination of our current contract. I have used Watt Utilities before all with positive outcome. The information supplied was good. The on... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.
Dane kontaktowe
5th Floor, St Ann's House, St Ann's Square, Manchester, M2 7LP, M2 7LP, Manchester, Zjednoczone Królestwo
- 0161 833 8672
- hello@watt.co.uk
- watt.co.uk
4,5
Doskonała
764 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 57% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sophie's helpful knowledge
When I first contacted Watt utilities I found Sophie polite and very knowledgeable in subject of energy suppliers.Sophie obviously went into some detail to help discover why I had experienced such a large over charge by Eon. With Sophies advice I was able to successfully challenge Eon and be refunded a large sum of money.
25 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
My contact at Watt is Lewis Copland
My contact at Watt is Lewis Copland. It has been a pleasure to work with him. He is efficient, helpful, honest and professional. I will be recommending Watt Utilities to other small businesses I work with.
22 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
When my energy contract became due for…
When my energy contract became due for renewal, the utility company I used in the past changed my account to a supplier charging more than double my previous rate. I immediately rung and emailed to let them know that I did not agree to this changeover, but after months of very stressful and constant emails and telephone calls, sometimes on hold for over an hour, they and the new supplier were less then helpful.
Then, I received a routine call from Gianluca Edwards from Watt Utilities, who asked who my supplier is etc. I explained my situation with my current supplier and he promised a call back. Thinking it is just another company who I'll never hear from again, I then received a call from Andrew Hill at Watt Utilities.
Andrew advised that he could help and really did!
After my giving authorisation to deal with my energy supply etc., I am now free from the previous supplier, who, it turns out I did not actually have a valid contract with!
I am extremely relieved that these month's of very stressful saga is at an end, and I would like to thank Andrew Hill and Gianluca Edwards of Watt Utilities for their invaluable help!
Claudia Allen
22 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Efficient service
Speaking to Claire was so easy. She responded very quickly via email. This was a better way for me to communicate about my account as I had the figures clearly in print, so I could compare the best deals. She was very efficient with all the documents tooA*****
20 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird made the process simple…
Claire Bird made the process simple from start to finish, she calls us months before our current contract is due to find us the cheapest deal.
19 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Great service
Great service from Claire, helped me through every step of the process for transferring my electric contract to another supplier. Handled smoothly, quickly and efficently.
18 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was efficient and extremely…
Claire Bird was efficient and extremely helpful.
Thank you Claire
8 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was very friendly
Claire Bird was very friendly, helpful and efficient
8 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
AVOID
Ex employee here!
For the most part, management were great, supportive most of the time! Yet I had a break in, in my house and had to rush home to Rochdale! They fired me, when I called them out for it, they changed their mind on the reason for the dismissal, apparently it was for my performance, but having had only a day and half training, and being there for only 3 weeks, I think I did pretty well.
Pay is good, support is good, but they'll sack you for ANYTHING.
They focus more on the people that have been there for years, they don't focus on helping the new employees!
I would avoid if I was you!
Regards
M
5 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi M, Thank you for commenting that we supported you through your 3 week probation and that our training package and support were great whilst you we're employed with ourselves. As you we're aware you started with 5 other people who are still here being supported and are doing well this week.
We are growing our office with new sales people, admin & compliance staff and are still one of the biggest Energy brokers in Manchester, with excellent pay and benefits. Unfortunately we had to part ways because of your conduct and the fact that you would not come back after breaktimes and as your stories didn't add up we had no choice but to part ways. We wish you all the very best for your future.
Regards
HR
Absolute jokers
Absolute jokers, have asked for my number to be removed from their system multiple times. Have blocked their number but continue to call from a different landline.
All this while they are wasting their time calling another utility broker, which I have stressed to them multiple times.
This has been ongoing for the past 4 months. Will anyone finally pull their finger out and remove my number from their records to save their sales agents from wasting their time? Doubt it.
1 września 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Rich,
Thank you for taking the time to leave us a review, we are sorry that you are disappointed in the service and your enquiry has not been dealt with efficiently. This is the first time management has been made aware of the issue.
Please can you send any numbers you would like to be removed to: resolutions@watt.co.uk.
Thank you,
Kindest Regards
Watt.co.uk Team
David is very clear and easy to…
David is very clear and easy to communicate with. He listens to what you want and gets you what you need.
Would highly recommend. This is my third contract for electricity through him.
4 sierpnia 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Pamela,
Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an excellent service.
We appreciate your trust in us and value your support as a long-term customer.
We look forward to helping you with your energy contract again in the near future!
Kindest Regards,
Watt.co.uk Team
Just very dodgy and very suspect
Just very dodgy and very suspect , their methods are to sign up people and at all costs regardless of what tehy want or the best deal .. AVOID LIKE PLAGUE
3 sierpnia 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Jack,
Thank you for taking the time to leave us a review. We are really sorry to hear that the service provided is below standard.
We are one of the biggest Energy brokers in Manchester and take pride in helping our customers save money on their energy bills. As you can see from numerous 5* reviews, we are committed to providing a exceptional service, making dealing with your energy contracts a much easier process with a dedicated account manager to search the market for you as we know this can be time consuming.
If you would like to speak with our team regarding any of the above, please contact hello@watt.co.uk and we would be more than happy to help.
Kindest Regards,
Watt.co.uk Team
What a helpful and pleasant man to deal…
What a helpful and pleasant man to deal with. David Carter made the whole experience of changing supplier east. Well done. I have already mentioned his name to a friend of mine who has property.
1 sierpnia 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Susanne,
Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an exceptional service and your recommendation is greatly appreciated.
We appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Thank you so much to Lewis for all his…
Thank you so much to Lewis for all his help. A lovely lad, who remained professional at all times whilst being very knowledgeable. He’s certainly made my day! 5/5 for you Lewis!
31 lipca 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Emily,
Thank you for taking the time to leave us a 5* review, we are pleased that Lewis has provided you with an exceptional service and your comments will be passed across.
We appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Shockingly bad Company
Contracts failed to start at agreed date. no response from broker or energy company. It was my fault im told as the person I was emailing went on holiday! countless other faults and now 3 months later we are getting no responce.
No point sending an Email you didn't help when you were needed. Its now with the Ombudsman. If you listened to the customer we wouldn't be in this situation. But i'll forward this just for fun
23 marca 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Craig,
Thank you for taking the time to leave us a review. We are disappointed to hear that our service has been below standard.
Please can you contact Hello@watt.co.uk and we would be more than happy to resolve the issue.
Kindest Regards,
Watt.co.uk Team
Nice person to talk with him and also…
Nice person to talk with him and also help for finding good deals thanks
24 lipca 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Dosa,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Helpful & quick response
Claire was really helpful, not pushy and quick to respond to my emails.
20 lipca 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Justine,
Thank you for taking the time to leave us a 5* review. We are happy to hear that Claire provided you with a great service.
We appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
gently persued to provide excellent service
Getting a good deal for our Scout Centre and making the best decision in changing times, David has guided us for the last few years.
18 lipca 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Bill,
Thank you for taking the time to leave us a 5* review. We are pleased that David has continued to provide you with an excellent service over the years.
We appreciate your trust in us and value your continued support as a long-term customer.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Aaron Griffith delivered! Amazing service too.
Never tend to work with external companies when signing new business energy contracts, but Aaron Griffith was amazing. Very knowledgable and explained everything clearly. Most of all he beat every quote I got from about 7 energy companies directly so definitely delivered. Easy process and very happy with the customer service I received. He will be my go to man going forward for most things to do with business.
18 lipca 2023
Opinia niezależna
Odpowiedź od Watt Utilities
Hi Sukhninder,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.
We are pleased to hear that Aaron provided you with an exceptional service and your comments will be passed across to him.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Odpowiedź od Watt Utilities
Hi Andrius,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that you are happy with the service provided by our customer service team.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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