Waterfords Estate Agents Recenzje 

1624
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This is a person review for Helen Boyman from the Property Management Team at the Fleet Office. Helen has always provided an outstanding service with kindness and patience, as well as a high level of... Zobacz więcej

Oceniono na 5 z 5

For my recent house purchase Waterfords Estate Agents in Fleet provided a great service from start to finish. They were proactive, professional and nothing was too much trouble. My particular thanks g... Zobacz więcej

Oceniono na 5 z 5

Great service and value for money from Waterfords. Our house sale fell through and Henry had another 7 potential buyers lined up on the next Saturday. Then 2 offers followed one of which was £20k over... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would just like to thank Terry & Darren for selling my property in record time! Amazing! Unfortunately a previous agent let me down with my sale & in order to secure my onward purchase I needed a... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. również w kategorii:
  3. Agencja pośrednictwa w wynajmie nieruchomości
  4. Nieruchomości – wyceny
  5. Pośrednik w obrocie nieruchomościami

Napisane przez firmę

When it comes to moving home, you deserve the best estate agent. We have been successfully pairing property and people since 1995. Trust really matters to us as an independent estate agent. We pride ourselves on providing good old-fashioned customer service as well as the latest tools in marketing and technology to provide you with the best experience. Our commitment to our customers means that we have a 5* Trustpilot rating from over 1000 happy homeowners, buyers, landlords and tenants.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1624)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

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Oceniono na 5 z 5

Flat sale Camberley

We know Waterfords well - the lettings team have managed our recently sold flat for many years and always provided a great service.
When it came to selling the property it was a given that we would ask Waterfords to handle the marketing and sale. We were not disappointed. Sandra Kroll was enthusiastic and truly professional throughout. She ensured a successful sale for which we were very grateful. A credit to the company, she is helping Waterfords maintain its reputation for outstanding customer service.
John

1 czerwca 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Waterfords - Yateley - James

Accurate, honest, non-pushy and friendly. Whilst the house we viewed did not tick all the boxes, James listened and took on board our feedback.

He had local knowledge and gave us confidence that the area we were looking in was right for us. We appreciate it’s a process and we are sure the next property will exceed our expectations.

Thanks James.

31 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Harry at the Yateley office of…

Harry at the Yateley office of Waterfords has been amazing professional hard working and very committed to getting the sale of my flat finally through the sales process liaising with both solicitors and the buyer as well as myself always in a very professional manner . I would recommend Harry and all the team at Yateley as they provide an outstanding efficient professional service.

31 maja 2022
Opinia niezależna
Oceniono na 5 z 5

From when i first called to inquire…

From when i first called to inquire about viewing a property to when i completed on the purchase, Sandra and the rest of Waterfords have been excellent at answering any and all questions i had.
Always easy to contact and quick to reply.

30 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

House purchase

We recently had an offer accepted on a property marketed by Waterfords. Ollie has been very helpful, knowledgable and quick to respond to our queries. He organised a second viewing at short notice for us and quickly arranged to check measurements for the property when they weren’t on the floor plan, going out of his way to get this done. He ensured we had a contact in the office when he was away to keep in touch with and Sandra was also very helpful. Thank you for making it an easy process!

29 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

We used Waterford’s letting services to let

We used Waterford’s letting services to fully manage our property while we were living abroad. Fiona did a great job of managing the property over the last 4 years. The tenants were kept happy and all maintenance issues dealt with promptly.

25 maja 2022
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with Fiona and the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

what a good lad

I made contact with Waterfords a month ago and have been impressed with there overall team work. for the last 3 weeks Oli has been dealing with the sale on my property. Oli is always very polite and i think his best attribute is he will always call you back, even if its good news bad news no news or just catching up. and he's sold my property. Good Lad

24 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with Oli. It's lovely to hear that Oli is so attentive in helping you through the process. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Bravo!

Liam has been a breath of fresh air. We were previously purchasing a property before and the service provided was awful but since dealing with Liam we have updates every other day and he is always there if we need to ask any questions.

Thank you so much Liam!

19 maja 2022
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with Liam and the Waterfords Fleet team. It's great to hear how attentive Liam has been as that is exactly what we aim for! We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Waterfords customer service

Elise Griffin and Olly Manning are professional and knowledgeable. If you are looking for a caring team of people then Waterfords is for you. Olly and Elise it was a pleasure. 6 stars from us.

17 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Waterfords Employee's attended our Secondary School

Waterfords Employee's attended our school to deliver a session to our Year 10's on Finance, Mortgages and Lettings. They put a lot of effort into the presentation and the students engaged well. They were very professional and delivered a great session. Elise, Olly, James & Matt did a great job of making a connection with local students and hopefully creating an ongoing partnership with our school. Thanks Guys

17 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about the recent session we helped with at your school. It's so fantastic to hear how engaged the students were and we hope to see some of them applying to work with us in the future!

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Special thanks; Waterfords Estate Agents

Thank you Waterfords for selling our house in Brookwood, Woking.
Our special thanks to Ollie for his enthusiasm, and expertise on his first sale at this office.
Dear Ollie, you will make a successful career in the property market.
Best wishes,
Maureen and Derek

14 maja 2022
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Chobham team and Ollie in particular. We will be sure to pass on your lovely comment to him and the team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 4 z 5

Positive experience

I used Waterfords for a valuation and dealt with Liam who was helpful, polite and professional. Gave me all the info I needed and didn't hassle me like some estate agents! Good experience overall.

13 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Great Service!

Henry has been great in the process of our search, he understands what we are looking for and does not trouble us if it doesn't match our requirements unlike other agents who sends us anything and everything!

12 maja 2022
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team and Henry. We are glad you find our property matching service helpful and not over the top! We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Great customer service

Called up Waterfords in Fleet and spoke to Liam from the sales team. He was very helpful and even discussed properties that were not even on the market yet! Would defiantly recommend.

12 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review, we are so glad Liam was able to help with your property search. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Customer Service that has stood out for the right reasons.

Over the past year my daughter and her fiancee have been attempting to purchase their first home. I have tried to support them and have been staggered at the incompetence and attitude shown by many of the agents we have dealt with who will say anything for a quick sale without any thought to the consequences. It has been an eye opener for all the wrong reasons.

Sandra Krol has been the exception and although we have not proceeded on either of the two properties we viewed with Sandra, she has remained friendly and we have never felt pressurised. She has the clients best interests at heart and has stood out for being sympathetic and honest. For that the three of us are extremely grateful. She is an asset to Waterfords. If we do need further assistance in the future we will not hesitate to put our trust in Sandra.

12 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your experience with our Camberley team. We were delighted to help you and will pass on your lovely words to Sandra.

We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Waterfords Property Valuation

I asked Waterfords Letting if they were able to arrange for a valuation on the property that they manage for me. Not only did they do so with their in-house sales team, they sent me detailed research of the market and analysis that supported the value they provided - within 24 hours of asking.

Outstanding quality and service that are hallmarks of the Group.

Thanks, Guys!

12 maja 2022
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review. It's great to hear that we were able to help you with your recent valuation and you found the information helpful. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Josh Mills from Waterfords has been…

Josh Mills from Waterfords has been outstanding throughout the whole process and I cannot fault him, credit to his team!

10 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Camberley Office - I thank you

Recently moved from Fleet to Camberley, it wasn’t the easiest of purchases, took its time and had its challenges but Sandra Kroll in the Camberley office picked up the baton and was always there to smooth the path both for me the buyer and I’m certain for the sellers too. She was at the end of the phone with an enthusiastic and friendly approach with nothing being to much trouble. Day of completion eventually arrived and when I collected the keys, happily she was in the office to see to be able to thank in person. Great job, well done Camberley. . Thank you.

10 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. It's so lovely to hear how helpful Sandra has been, she's a star. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Waterford's Property Management - Jack S

I am a private tenant of which Jack Sharples (Fleet office) is my [new] property manager. He has worked tirelessly over recent weeks following a serious plumbing issue in my bathroom. He has emotionally supported me, been kind, supportive, empathic & continually tried to get the issue rectified in a timely manner even when we were dealing with weekends & bank holidays. He's always returned my calls & indeed has always called when he stated he would. I was confident he would do what he said he would, even when he couldn't immediately resolve the issues. He's managed to use appropriate humour to lift my spirits & indeed has without question accepted my frustration, tears, upset & anything else I threw at him. As a property manager he has certainly gone above & beyond for myself to sort this out. Jack, I hope your line manager advises you of my compliment if your work & support

9 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us a review about Jack and the Waterfords Property Management Team. It's great to hear how supportive Jack has been and we will certainly pass on your lovely review to him. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

Oceniono na 5 z 5

Wonder-fords

As first time buyers I had no idea what the process of buying a home would be like.
Waterfords have made this whole experience amazing!
All Estate agents are friendly and up for a bit of banter which for me is an instant plus.
We did our first viewing with Abby who was very warm and welcoming and explain things to us perfectly.
Our second viewing was with Sandra who was brilliant. Sandra gave us the space to look around freely whilst being straight on it with any questions we had. She was kind, friendly and humorous and made the whole experience one to remember. Whenever i have left a message for Sandra she has called back very quickly and her email response time is spot on.
Thank you all at waterfords that have made this whole journey and pleasant and memorable one!

6 maja 2022
Opinia niezależna
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Odpowiedź od Waterfords Estate Agents

Thank you for taking the time to leave us such a great review. We may just change our name to WONDERFORDS, we love it! We are very proud of Sandra and Abby in the Camberley team and are delighted to read your mention of them. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.

Please do let us know if there's anything else we can help with moving forward.

Kind Regards,
Brendan Cox,
Managing Director

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