Oasis Home and Garden  Recenzje 

628
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great table and chair set, perfect for the decking. Delivery on time and very helpful driver delivered to our holiday home

Reakcja na opinię

Oceniono na 5 z 5

We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on ar... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had been looking for a garden corner sofa with a fire pit for months, but everywhere else was double the price. We were slightly nervous about ordering "unseen," but we needn't have worried. The... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami ogrodowymi
  2. Sklep z meblami do sypialni
  3. Dekoracje i architektura wnętrz
  4. Sklep z meblami zewnętrznymi
  5. Sklep z sofami

Napisane przez firmę

About Oasis Home & Garden Creating Beautiful Outdoor Living Spaces At Oasis Home & Garden, we specialise in sourcing premium garden furniture that combines exceptional quality, comfort, and style at outstanding value. Unlike many retailers, we don't simply purchase large volumes of stock. Every collection is carefully selected by our experienced team, ensuring it meets our high standards for: Exceptional comfort Long-lasting durability Premium materials Contemporary design Outstanding value for money Our mission is simple: to help customers create beautiful outdoor spaces without paying inflated high-street prices. Whether you're looking for a stylish dining set, a luxurious corner sofa, or a relaxing lounge collection, you'll find carefully chosen furniture designed to enhance your garden for years to come. Why Choose Oasis Home & Garden? Handpicked Quality Every range is personally selected by our expert team for quality, comfort, and durability. Exceptional Value Premium garden furniture at highly competitive prices. Fast & Reliable Delivery Efficient nationwide delivery service across the UK. View Before You Buy Visit our showroom and experience the quality firsthand. Exclusive Collections Our stock changes regularly, offering unique opportunities and limited-availability products. At Oasis Home & Garden, we're proud to be a genuine family-run business offering real value, expert advice, and outstanding customer service. Transform your garden. Relax in style. Enjoy exceptional value. Delivery Information We offer delivery to Mainland England and Wales for £69. Delivery Surcharges Northern Ireland: Please get in touch with us for a personalised delivery quotation Isle of Wight: Please get in touch with us for a personalised delivery quotation Scotland: Please get in touch with us for a personalised delivery quotation Please note that deliveries to certain locations may take longer than our standard delivery times. How Delivery Works Depending on your location, your order will be delivered either: Kerbside on a pallet, or Via a one-person delivery service Delivery methods are determined by location and cannot be selected at checkout. Prior to dispatch, our team will contact you to arrange a suitable delivery date. Delivery times are typically between 8:00 am and 8:00 pm, and a signature will be required upon receipt. Deliveries cannot be left unattended. Please note that pallets are not collected and remain the responsibility of the customer for disposal. Failed Deliveries If a delivery has been scheduled and you are unavailable to receive the goods, a failed delivery charge of £89 WILL apply to cover courier costs. In rare circumstances, a courier may attempt delivery without prior notice. If this occurs and you are unavailable, no failed delivery charge will be applied. Delivery Support For non-urgent delivery enquiries, please contact us by email, and we will respond within 48 working hours: info@oasishomeandgarden.co.uk For urgent assistance, please call us on 01202 130607. After Delivery Product Inspection We kindly ask that all customers inspect their furniture within 48 hours of delivery. This allows us to resolve any issues quickly and efficiently should they arise. Damaged or Faulty Items If your order arrives damaged or develops a fault, please notify us within 48 hours and before disposing of any packaging. To facilitate returns or replacements: All items must be suitably packaged for collection. Original packaging should be retained wherever possible. If original packaging is unavailable, customers must provide packaging of a similar standard at their own expense. Returns & Refunds We want you to be completely satisfied with your purchase. Your Right to Return You may return your order within 30 days of delivery, provided you notify us within 14 days of receiving your goods. Return Conditions Items must be unused and in resalable condition. Products must be returned in their original packaging. Customers are responsible for arranging the return of goods. If preferred, Oasis Home & Garden may be able to organise collection on your behalf, subject to a £120 collection fee. Upon receipt, all returned items will be inspected. Should any additional costs arise due to damage, misuse, or inadequate packaging, we will notify you before processing your refund. Customer Reviews If you're delighted with your purchase, we'd greatly appreciate your feedback. Your reviews help us continue improving our service and assist future customers in choosing Oasis Home & Garden with confidence. Please consider leaving a review on Facebook or Trustpilot after receiving your order. Your Trusted Source for Quality Garden Furniture at Unbeatable Prices!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

628 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(628)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Lovely furniture.

Really happy with the Barbados sofa set. Delivery 11 days after ordering. All packed/wrapped really well. No faults at all. Would definitely recommend.

22 kwietnia 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.


Oceniono na 5 z 5

Excellent quality and service

Excellent service from ordering to delivery . Received a phone call to arrange delivery and on day of delivery was given a 2 hr slot . Sun loungers arrived packed well , the delivery man was very polite and helpful . Very happy with my purchase and would not hesitate to order again

16 kwietnia 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.


Oceniono na 5 z 5

Excellent communications every step of…

Excellent communications every step of the way even when I couldn’t make the chair recline , they came straight back and told me how to do it . Lovely people on the end of a phone … a pleasure to deal with.

14 kwietnia 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.


Oceniono na 5 z 5

Great product and service

Ordering online was easy, delivery confirmed and updates provided on the day. Really happy with purchase of garden set, thank you

22 marca 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.


Oceniono na 5 z 5

Faultless

The goods arrived when promised - by a friendly delivery driver.
And the goods are exactly as described.

6 kwietnia 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.


Oceniono na 5 z 5

Beautiful furniture as described

Beautiful furniture as described. Efficiently delivered and well packaged. Looks fabulous on our patio, lovely and sturdy. We are just awaiting some good weather!

24 marca 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.


Oceniono na 5 z 5

Very helpful company

Very helpful company. Order received before estimated time and delivery man helpful with advice. No problem for them when short of 2 cushions. Asked for photos and then processed the cushions straight away. Cassie was very helpful.

24 marca 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.

Oceniono na 5 z 5

Prompt delivery

Prompt delivery, furniture value for money. I had a query, phone answered immediately by Antony & issue, my mistake, was resolved with good humour.

21 lutego 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.

Oceniono na 5 z 5

Very happy!

We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on arrival but we followed the company’s guidelines (of sending in photos and concerns, within 48 hours) and agreed on a replacement chair being sent. Delivery firm were efficient. Great customer service and great service. So much so, that we have pre- ordered a matching reclining armchair and table set. Very happy!

26 lutego 2024
Opinia niezależna
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.

Oceniono na 5 z 5

Highly recommended

Purchased in February, Havana table / chairs for 6, excellent quality and colour. Great customer service, from purchase to delivery. I was able to pick a delivery date, contacted on the day of delivery and it arrived on time. The driver was very helpful.

13 lutego 2024
Opinia niezależna
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.

Oceniono na 2 z 5

Don’t know weather my last review was…

Don’t know weather my last review was sent ordered garden set from this company I put name post code as I live in Northern Ireland accepted my payment I waited for order to be confirmed I contacted them said I had to pay 100 pounds postage once they accepted my order they accepted my payment should not have accepted my payment I thought they should have stood over there agreement or else don’t accept final payment on there payment form I thought they must post to Northern Ireland when accepted my payment thanks

1 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Communication initially great

Communication initially great. Received a telephone call soon after ordered to arrange a delivery date.
I was advised that the delivery driver would contact me on the day of delivery to give an estimated time of delivery, but this didn't happen.
Delivery driver very helpful though and Garden Sofa set seems sturdy and attractive

27 stycznia 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the feedback. I will make sure the drivers are informed.

Oceniono na 5 z 5

Excellent - no complaints!

Easy process from start to finish- delivered on time, well packaged and great product.

18 stycznia 2024
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Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.

Oceniono na 5 z 5

Garden Dining Set

Purchased a dining set in the January Sale. First, very impressed with the product description and accurate dimensions. Online ordering was very simple. Called with a question post ordering, very polite, answered the phone quickly and my query settled. Within 24 hours a call and email to arrange delivery. Delivery arranged for 8 days later, and guaranteed after 12 noon due to my work commitment. Pleasant chap delivered efficiently, placed the boxes where requested within the garden. Furniture checked, very pleased with the quality. I would recommend this company based on my experience, there is nothing other than to rate it 5 star.

6 lutego 2024
Opinia niezależna
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank you for the lovely feedback.

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