Oasis Home and Garden  Recenzje 

628
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great table and chair set, perfect for the decking. Delivery on time and very helpful driver delivered to our holiday home

Reakcja na opinię

Oceniono na 5 z 5

We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on ar... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had been looking for a garden corner sofa with a fire pit for months, but everywhere else was double the price. We were slightly nervous about ordering "unseen," but we needn't have worried. The... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami ogrodowymi
  2. Sklep z meblami do sypialni
  3. Dekoracje i architektura wnętrz
  4. Sklep z meblami zewnętrznymi
  5. Sklep z sofami

Napisane przez firmę

About Oasis Home & Garden Creating Beautiful Outdoor Living Spaces At Oasis Home & Garden, we specialise in sourcing premium garden furniture that combines exceptional quality, comfort, and style at outstanding value. Unlike many retailers, we don't simply purchase large volumes of stock. Every collection is carefully selected by our experienced team, ensuring it meets our high standards for: Exceptional comfort Long-lasting durability Premium materials Contemporary design Outstanding value for money Our mission is simple: to help customers create beautiful outdoor spaces without paying inflated high-street prices. Whether you're looking for a stylish dining set, a luxurious corner sofa, or a relaxing lounge collection, you'll find carefully chosen furniture designed to enhance your garden for years to come. Why Choose Oasis Home & Garden? Handpicked Quality Every range is personally selected by our expert team for quality, comfort, and durability. Exceptional Value Premium garden furniture at highly competitive prices. Fast & Reliable Delivery Efficient nationwide delivery service across the UK. View Before You Buy Visit our showroom and experience the quality firsthand. Exclusive Collections Our stock changes regularly, offering unique opportunities and limited-availability products. At Oasis Home & Garden, we're proud to be a genuine family-run business offering real value, expert advice, and outstanding customer service. Transform your garden. Relax in style. Enjoy exceptional value. Delivery Information We offer delivery to Mainland England and Wales for £69. Delivery Surcharges Northern Ireland: Please get in touch with us for a personalised delivery quotation Isle of Wight: Please get in touch with us for a personalised delivery quotation Scotland: Please get in touch with us for a personalised delivery quotation Please note that deliveries to certain locations may take longer than our standard delivery times. How Delivery Works Depending on your location, your order will be delivered either: Kerbside on a pallet, or Via a one-person delivery service Delivery methods are determined by location and cannot be selected at checkout. Prior to dispatch, our team will contact you to arrange a suitable delivery date. Delivery times are typically between 8:00 am and 8:00 pm, and a signature will be required upon receipt. Deliveries cannot be left unattended. Please note that pallets are not collected and remain the responsibility of the customer for disposal. Failed Deliveries If a delivery has been scheduled and you are unavailable to receive the goods, a failed delivery charge of £89 WILL apply to cover courier costs. In rare circumstances, a courier may attempt delivery without prior notice. If this occurs and you are unavailable, no failed delivery charge will be applied. Delivery Support For non-urgent delivery enquiries, please contact us by email, and we will respond within 48 working hours: info@oasishomeandgarden.co.uk For urgent assistance, please call us on 01202 130607. After Delivery Product Inspection We kindly ask that all customers inspect their furniture within 48 hours of delivery. This allows us to resolve any issues quickly and efficiently should they arise. Damaged or Faulty Items If your order arrives damaged or develops a fault, please notify us within 48 hours and before disposing of any packaging. To facilitate returns or replacements: All items must be suitably packaged for collection. Original packaging should be retained wherever possible. If original packaging is unavailable, customers must provide packaging of a similar standard at their own expense. Returns & Refunds We want you to be completely satisfied with your purchase. Your Right to Return You may return your order within 30 days of delivery, provided you notify us within 14 days of receiving your goods. Return Conditions Items must be unused and in resalable condition. Products must be returned in their original packaging. Customers are responsible for arranging the return of goods. If preferred, Oasis Home & Garden may be able to organise collection on your behalf, subject to a £120 collection fee. Upon receipt, all returned items will be inspected. Should any additional costs arise due to damage, misuse, or inadequate packaging, we will notify you before processing your refund. Customer Reviews If you're delighted with your purchase, we'd greatly appreciate your feedback. Your reviews help us continue improving our service and assist future customers in choosing Oasis Home & Garden with confidence. Please consider leaving a review on Facebook or Trustpilot after receiving your order. Your Trusted Source for Quality Garden Furniture at Unbeatable Prices!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

628 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(628)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Very Pleased with the Bistro Set

The bistro set was in perfect condition. It was well packaged and exactly as described. The driver was very helpful. My only criticism is that it wasn't delivered until 7.15 in the evening. We were aware that there was no nominated delivery slot and we were notified 45 minutes before as promised, but it would have been helpful to know that it might not arrive until the evening. We started to wonder if it would actually be delivered.

21 sierpnia 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Hi thanks for the feedback, sorry we got to you so late but we do book the deliveries as an 8am-8pm all day appointment, may I ask did the driver call you prior to delivery? Thanks

Oceniono na 5 z 5

Fantastic quality furniture

Fantastic quality furniture, the furniture was so well packaged on a pallet and fast delivery in only 4 days. Would definitely recommend so very happy with the furniture.

10 sierpnia 2024
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Odpowiedź od Oasis Home and Garden

Thanks for the lovely feedback.

Oceniono na 5 z 5

Fantastic quality product and excellent…

Fantastic quality product and excellent price. I was not expecting the quality to be so good for the price, was pleasantly surprised. Very quick delivery, received order within a couple of days. Will definitely be ordering again. Highly recommended.

22 sierpnia 2024
Opinia niezależna
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Odpowiedź od Oasis Home and Garden

Thanks for the lovely feedback.

Oceniono na 4 z 5

Good delivery very helpful but you do…

Good delivery very helpful but you do not do covers for the items big mistake as you need to cover them over you could at least sell them

7 sierpnia 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

We cannot match the price that they are sold on Amazon sorry.

Oceniono na 5 z 5

Fabulous product

Fabulous product, exactly as described. No fuss delivery organised, in fact it came well before expected.

7 sierpnia 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

Oceniono na 5 z 5

Good choice

Quality of the product is very good. Quick delivery times and good communication. The furniture was really well packaged too to ensure it arrived safely.
Very impressed and pleased all round.

6 sierpnia 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

Oceniono na 5 z 5

Excellent quality and service

Absolutely delighted with our garden table and six chairs! Very good quality and relatively easy for us to put the table together! Not our forte normally but we did it ! First delivery date was cancelled as the van broke down on the motorway but we were advised and new delivery date was scheduled a few days later! Would definitely buy from oasis again and have no hesitation in recommending them !

3 sierpnia 2024
Opinia niezależna
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

Oceniono na 5 z 5

Excellent company

Excellent company to deal with.Quality products,delivered on time.

5 sierpnia 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

Oceniono na 5 z 5

Love my garden furniture

Love my garden furniture, well made and comfortable.
Delivery time average , but not long waiting.
Delivery driver phoned to say he was 40 minutes away.
Very polite driver.
All around great experience

30 lipca 2024
Opinia niezależna
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

Oceniono na 5 z 5

Very happy with our purchases

We visited the warehouse whilst in Bournemouth. It was good to be able to see & try all the products but so many lovely sets made it really hard to choose. They were all great & we eventually chose the Rome sofa set and (not as planned) also 2 basket chairs. All very comfy and a hit with the family.
Very happy with the experience and also given the opportunity to have it delivered the same day. Just in time for a family brunch the next day.
Very friendly and helpful staff. Our daughter maybe paying you a visit soon after seeing the quality of ours.
Would definately buy from you again in the future & I still have my eye on the oval garden table & chairs. :)
Thank you very much.

17 sierpnia 2024
Opinia niezależna
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

Oceniono na 3 z 5

Damaged goods

I recently ordered a corner sofa set. It was delivered promptly although not within the time slot specified by the delivery company. There was no message 30 mins before, as had been promised, so I had to wait in all morning which was very inconvenient. The set was damaged in 4 places, the 2 worst defects were a bent table leg and a bent frame of the corner piece. On contacting the company to request a replacement table and corner piece, I learned that, as this was the last set, they had no replacements. My options were either to send it all back- repackaged (and I had already taken all the boxes to the tip as I have no garage or other storage facility) or to keep it with a £120 discount. So I opted for the latter.
In summary- delivery poor, customer service reasonable but the product is still defective so I remain disappointed with an expensive purchase.

30 lipca 2024
Oceniono na 5 z 5

Customer service is 100%

Customer service is 100% - From asking a question on line (promptly answered and so I was able to complete my order without hesitation), to good communication with delivery date and a very efficient and speedy delivery. Antony was amazing and so helpful when he arrived with my delivery. This has been one of the best experiences of quality of the products combined with great customer service. Cannot rate this company high enough. One very, very happy customer.

30 lipca 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

Oceniono na 5 z 5

I had a good experience last time I…

I had a good experience last time I shopped with you so had no worries about ordering from you again!
Nice quality products and it was delivered when they said it would be!
Great service from the friendly man who delivered the goods!

31 lipca 2024
Logo Oasis Home and Garden

Odpowiedź od Oasis Home and Garden

Thank You for the lovely feedback.

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