Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased a used mill from warco, mill arrived and was way better than pictures showed. Came with a great selection of tooling and accessories. Extremely pleased and I have just ordered the stand fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The sales team (Tim in particular) were excellent, informative and professional. The item is brilliant quality and my fears about buying Chinese lathes put to rest - provided you use WARCO that is!!... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Warco seem to be suffering problems with dispatch maybe caused by Covid. I ordered a CY90 bandsaw and there was an exceptional delay with Despatch and delivery taking 20 days to arrive. The bandsa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nice people to deal with. I like that they're not just an anonymous web company but have a showroom you can visit. Found them to be knowledgeable - although bear in mind I am not a professional engin... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca maszyn metalowych
  2. Sklep dla majsterkowiczów
  3. Warsztat naprawy maszyn
  4. Produkcja maszyn i części metalowych

Napisane przez firmę

Warco is a British company that has proudly provided hobbyists, mechanics, schools, colleges, universities and small industry with metalworking machines since 1975. Many engineers began their hobby or career on a Warco machine, and enjoy the perfect combination of quality, value, customer service and comprehensive availability of spare parts that keep these machines going for years and years. Based near Liphook in Hampshire, Warco has a large showroom - simply book an appointment for a personalised experience. They also sell a full range of lathes, milling machines, drilling machines, metal-forming machines, polishers, tools and accessories via their online shop. Warco machines are all quality-checked, and come with a peace-of-mind warrantee. They provide returns, as well as friendly technical support, payment options, and part-exchange. Warco is a proud member of both the Design & Technology Association and the British Educational Suppliers Association. Over the years, thousands of machines have been supplied to D&T departments, college and university workshops all over the UK. All parties are worked with closely throughout the process, including the careful installation of the machines and ongoing technical support. Warco's customers include: BMW, Rolls Royce, McLaren, MoD, Aston Martin F1, Dyson, University of Cambridge, University of Oxford, University of Brisol, Eton College, UCL, The University of Edinburgh, The University of Manchester.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

56 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent telephone sales assistance.

Single telephone point of contact with the company who went above and beyond to answer my questions, consult with tech guys and provided equipment options I had not even considered (giving much greater functionality for very very minimal additional cost)
Polite, patient and efficient :-)
I started buying from these folk about a decade ago and have never had anything other than a great experience. I can't imagine I won't be doing so for the next few decades too.

20 listopada 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for your kind review Martin, we really appreciate you taking the time to share your experience. We are always delighted to support our customers and help them get the very most out of their machines, and were so glad that we could help you. Happy machining!

Oceniono na 5 z 5

The team at Warco are great.

The team at Warco are great.
Nothing is too much trouble.
Machinery they supply is extremely good.
Delivery is even better, order one day delivered next day!!
Have used Warco both personally and at work.
Highly recommended.

13 września 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you Colin for taking the time to write such a kind review. We pride ourselves in providing the best products and supporting our customers as much as possible. We are delighted to have been of service. Happy machining!

Oceniono na 5 z 5

I had an issue with my WM250 lathe in…

I had an issue with my WM250 lathe in that the machine would not run. After exhausting my own diagnostics I emailed customer service who wrote back within an hour. Peter diagnosed that it was likely the PCB that was at fault and said he would get a new one sent out to me. Two days later it duly arrived and it took about ten minutes to fit (an easy plug and play job) hey presto, my machine was back up and running within two days. That is exceptional customer service.

17 września 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write a review. We are delighted to be able to assist our customers in precisely this way, in order to keep machines running and running. If you ever need us again, you know where we are. Thanks again and happy machining!

Oceniono na 5 z 5

Motor brushes for WM180 lathe.

I required some new motor brushes for the 450watt motor on my WM180 lathe, only a small item of small cost. Enquiry and quotation was delt with efficiently, I placed my order around lunch time, and the order was received before lunchtime the next day fantastic service in my mind for such a small cost item. I had heard through forums and webbsites that Warco's service was good, overall first class experience, thank you all in Warco's spare department.

5 września 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you Martyn for taking the time to write such a kind review. We take huge pride in providing the very best service to our customers regardless of the cost of the item. Every customer is valued and appreciated. Happy machining!

Oceniono na 5 z 5

Always a superb service from the nice…

Always a superb service from the nice folks at Warco
Very quick and accurate technical advice and brilliant service from the admin and orders team

Lightning fast delivery and great products

Keep up the excellent work everyone

28 sierpnia 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write us a review. We really do aim to please!

Oceniono na 5 z 5

Warco Goods and Service

I have Warco machines old and new and am a returning customer. Service and communications have always been good however on this instance I required a speedy delivery as I had goods waiting to go out and needed the part I ordered. I sent a quick note via their messaging window on my order which was acknowledged and by magic my goods arrived the following day, can't fault it. Do I recommend the company? does it sound like it? :-) Bob

27 sierpnia 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Hello Bob, thank you so much for taking the time to write an honest review of your experience with us. As always, we are pleased to help, and appreciate your ongoing custom!

Oceniono na 5 z 5

Tim, the sales team and all at WARCO

The sales team (Tim in particular) were excellent, informative and professional. The item is brilliant quality and my fears about buying Chinese lathes put to rest - provided you use WARCO that is!!
I'm a complete newbie to the 'Super mini lathe' and last used an industrial version some 40 years ago whilst doing technology A levels at school!!
Don't buy from the usual online sources (Eb**, Am****) etc. Warco will assure your investment is matched by quality and after sales UK service and care!

19 sierpnia 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time out of your day to write such a wonderful review. We are pleased to be of service!

Oceniono na 5 z 5

Well done Warco

The Advice and knowledge that the staff gave me when choosing my machine was absolutely superb no pressure nothing at all like that. I did purchase a milling machine from was able to select the delivery date and it arrived on the middle of the delivery slot. I was told the delivery driver was professional and courteous and pushed it to the top of the drive which I was thankful for.
The mill well packaged and protected by the case and then pallet wrapped it was absolutely wonderful. The only problem I had with it was it White getting it up the rest of the drive but the back way but after three hours it was on the bench, all I can say is thank you so much for being so professional and a brilliant service.

8 sierpnia 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write a review of Warco. We are delighted that you had the assistance you needed in choosing the right machine for you. If we can be of any more help in the future, or you require spares or accessories, you know where we are! Happy machining!

Oceniono na 5 z 5

Good selection of products and helpful people

I used a lathe and a mill of another brand before, which was good but getting too small for my work which deals with building and repairing astronomical telescope as a hobby. As I looked after a more precise belt driven mill and a threadcutting solution for a lathe that avoids having to change gears manually, my choice fell on a GH1230 lathe and a WM16B mill from Warco. I purchased both in August 2021 and I do not look back. I had one issue with the lathe, as some speed settings jammed (it was an ex-demo model), and I got good advice from Warco how to fix this. I also got good advice later when I purchased additional accessories for both the lathe and the mill.

In terms of the lathe, there was a competitive product of another company which however had only two DRO axes, while Warco has three. Also Warco offers the slightly shorter version (GH1230 instead of 1236) which was just the right size for my workshop, allowing me to still open drawers of surrounding furniture.

For the mill, I did not find another source for a modern belt driven product like the WM16B and this made my decision, as I made good experiences with belt driven mills before: Quiet operation, no wear of gears.

So in total I can 100% recommend Warco. Yes, the machines are Chinese imports and purists may find that other industrial machines made in Europe may be made to a higher standard, but the Chinese made ones are affordable and some little modifications easily added when needed to improve things a bit. The same as with Chinese telescopes by the way.

24 lipca 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write such a detailed and helpful review of Warco and our products. We try very hard to give customers great value machines that are also great quality, and are glad that we have achieved that for so many customers like you. Best wishes and good luck on your many projects!

Oceniono na 5 z 5

Great customer service and products that are excellent value for money.…

I ordered some workshop items that were in their xmas promotion very late. and did not expected delivery until after Xmas and the new year. Warco somehow got them to me the next day prior to Xmas. I then called their customer service as one item did not match the description, 2 slots instead of 3, the person I dealt with was very polite and checked the specs with the new one. He had a slightly shop soiled one with 3 slots, which I could have FOC. I agreed to this and it was sent, again very quickly. I have a Warco WM14 Mill that is now 6 years old and still holding accuracy with no issues. Warco are big enough to cope and still give great customer satisfaction.

4 stycznia 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for your kind and honest review. We are delighted that your WM14 mill is still going strong - may that continue for many years to come!

Oceniono na 4 z 5

Well respected and generally dependable …

This is a well respected company amongst model engineers. I have been a customer for about 15 years and have purchased a number of products. Not all have been great but several items are mainstays in my workshop. The pillar drill has been very dependable tacking most jobs I undertake. From small 1mm holes to larger 20mm holes. I have a grinder that with the addition of a decent table is very useful. I also have two 1 inch wide linishers that I use very frequently, one for sanding and one foe polishing. I had a problem with a bandsaw that was very poor and despite several attempts to get working properly it failed. Warco were not great on this occasion and I gave to a friend for spares. However when I had a problem with my grinder it was resolved rapidly. Overall I am very satisfied with the customer service and products.

22 lipca 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write an honest review of Warco. We are always making improvements across our range of products and hope to keep you coming back to Warco to support you in your workshop endeavours for another 15 years to come!

Oceniono na 5 z 5

Having decided to revisit lathe work…

Having decided to revisit lathe work again since 1968. I visited Warco and the reception and help were first class.
I was greeted with coffee by Bev and Peter answered all my questions. Tim later answered all my further questions and the overall service has been great!

18 lipca 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write a review of Warco. We were delighted that we were able to help you in revisiting lathe work again. It really is never too late to come back to such a rewarding hobby, and we're delighted be a part of that. If you need anything else, you know where to find us!

Oceniono na 5 z 5

Friendly service

Friendly, Helpful, Personable. A delight to find this level of service today. However, product on back order so waiting for it to arrive. Have no hesitation to do further business with them. Thanks guys.

17 lipca 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write a review of Warco. We are delighted that you found us to be friendly and helpful and hope that you enjoy your product when it arrives soon. Don't hesitate to contact us again in the future if there is anything we can help you with.

Oceniono na 5 z 5

Great quality and prices - super organised

Pricing and quality of machines are great.
Communication and organising of machines being delivered to our really difficult site is exceptional.
We will continue to use Warco for years to come.
Highly recommended.

17 października 2023
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write a review of Warco. It has been a pleasure to provide you with machines for educational purposes and we are proud to be supporting the engineers of the future!

Oceniono na 5 z 5

Want quality? Look no further

I’ve shopped with warco for quite a few years, and without fail the experience has always been top notch. Had my WM16 mill for close to 3 years now and haven’t had to do a single thing to it(well, apart from cleaning an octo coupler since the speed readout went haywire), and it still holds precision like day 1. Yes, the machines might be slightly pricier than some other companies that shan’t be named, but there’s a very good reason for it - they’re all inspected and checked before shipping, which is very reassuring, and the customer service is second to none. Now I just need to find the time and visit their new showroom!

14 czerwca 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you for taking the time to write such a glowing review of Warco! We look forward to welcoming you to our showroom soon!

Oceniono na 5 z 5

warco assistance and products

warco are a very helpful company and will assist even if the product is not theirs . i have bought machines in the past and are of excellent quality , contact at warco is easy with polite helpful people

9 lipca 2024
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you for taking the time to leave a review for Warco. We pride ourselves in having the most friendly and helpful technical support team in the business, and we're glad we were able to help you.

Oceniono na 2 z 5

Poor quality Chinese lathes delivered…

Poor quality Chinese lathes delivered with no inspection, setup or testing as they claim. Full of casting voids, swarf, rust & missing paint. Don't waste your time or money.

1 grudnia 2023
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you for taking the time to post a review. We can confirm that all our machines are checked and tested by a third party, and again upon receipt in our warehouse before shipping out to customers. However, upon reading your review, we have further tightened up our quality control process to ensure that this doesn't happen again. We can only apologise for the experience you had and assure you that this is not the typical Warco experience. We pride ourselves in producing machines that are affordable yet high-quality, while being backed-up with a high level of friendly, technical support and customer service. Apologies again, and we hope you reconsider Warco again in the future.

Oceniono na 1 z 5

Cant give a worse review

Cant give a worse review, delivery driver was great but Warco is abysmal. Specified max pallet of 80cm to get down side of the house. We asked for biggest dimension 5 time. Delivery day and pallets are 120CM.

WE WILL NEVER GO TO WARCO AGAIN. !!
800+KG of machines are now stuck out the front of my house.

14 listopada 2023
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you for taking the time to write your review. Please be assured of our deepest apologies if there was a miscommunication regarding the pallet sizing from our end. We pride ourselves in our excellent customer service and communication with customers, and can only apologise if we were responsible for letting you down on this occasion. We cannot find record of your name in our order system, so are unable to see if or how this issue was rectified, but we hope and trust that it was brought to a workable and satisfactory conclusion for you in the end.

Oceniono na 5 z 5

Happy Customer

I have purchased three machines plus tooling over the years.
Recently I needed a replacement part under warranty and received a prompt reply to my email, the part was delivered two days later, no fuss no questions.
Well done Warco!

2 października 2023
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you so much for taking the time to write a review of Warco. We appreciate your repeat custom and are glad to see that our warranty and customer service met your expectations. Here's to more happy machining!

Oceniono na 5 z 5

Excellent Service!

When I needed a spare part for my Warco lathe, I had a very quick response from the Spares Department through the ‘Contact’ facility on the website. They had the part in stock, sent me a pro-forma invoice the same day and dispatched the part as soon as I transferred the payment. I received the part the following day and my lathe was back up and running again! Excellent service from Warco!

23 sierpnia 2023
Opinia niezależna
Logo Warco

Odpowiedź od Warco

Thank you for kindly taking the time to review Warco. We are delighted that we were able to service your needs quickly and efficiently. We pride ourselves in having the best spare parts department in the business!

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