WANDRD Recenzje 

485
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I rarely write reviews, but WANDRD absolutely earned this one. I purchased my backpack in 2023, and after several years of domestic and international travel, I noticed a seam near the top z... Zobacz więcej

Oceniono na 5 z 5

I'm a professional photographer based in Singapore and have been in the industry since 1986. Over the years, I've owned and carried many different camera bags—large and small, WANDRD is one of t... Zobacz więcej

Oceniono na 1 z 5

If I could give this review a no star I would, I’m extremely disappointed with the prvke v4 and Wandrds warranty. I recently used this bag for the first time and when I got home and unpacked my camer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Huge fan of Wandrd. I purchased the original PRVKE backpack from their kickstarter years ago, and have since collected a few more pieces of luggage, a sling bag and laptop sleeves. I've taken t... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami

Informacje przekazane przez różne źródła zewnętrzne

Versatile, functional, and stylish camera bags and accessories, built using premium and durable materials. For the traveler, adventurer, and everyday wanderer.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

485 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(485)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 65

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Exchange and questions

When I ordered my first bag, it came out a bit small. I reached out through email and had a VERY quick response, and received multiple emails in response to all of my questions and concerns. They didn’t seem agitated or upset by my needy behavior, and got me set up beautifully. Jevene went above and beyond to make my experience wonderful.

17 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great support

I had a good experience: while the zipper on my bag did break after 3 and a half years of continuous use, WANDRD just sent me a new bag for free. Thanks team!

22 października 2024
Opinia niezależna
Oceniono na 4 z 5

Fast and friendly service

While the product had an issue (1. generation of the product, 2. generation are far more reliable), the support replace the hole product ( now on my both of my products).

They have a well findable claim-form to contact the support. Very customer friendly.

Until now, I doesn’t have issues with my replaced stuff.

Be careful, the warranty can only be used once in the lifetime of the product.

14 października 2024
Opinia niezależna
Logo WANDRD

Odpowiedź od WANDRD

Hey Sebastian.

Thanks for your trustpilot review! I'm glad we were able to get you a free replacement for two bags of yours. Sorry you didn't feel it was worth 5 stars. We'll see what else we can do better in the future.

Oceniono na 5 z 5

Great customer service

The exterior stitching came loose and after reporting it to Wandrd, they offered me a new bag. Customer service like kings, really happy with this bag, perfect one for content creators.

30 września 2024
Opinia niezależna
Oceniono na 5 z 5

I've been a massive fan of Wandrd since…

I've been a massive fan of Wandrd since I saw a photographer with the PRVKE from their Kickstarter in 2017. Since then, I've added two different-sized PRVKEs to my collection, and my partner and I wear the D1 Fanny Pack for all our daily adventures. I have had little to no issues with their products over the years, but if something happens, their customer service steps up, and they go the extra mile to sort you out. They're kind of a huge deal.

25 września 2024
Opinia niezależna
Logo WANDRD

Odpowiedź od WANDRD

Thanks for the awesome feedback, Steve!

Oceniono na 5 z 5

When this company says lifetime…

When this company says lifetime warranty them mean it. I got a replacement shipped on the same day I made the claim. It was super easy, found everything in one place on the website. That's exactly how it should be done.

20 września 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing customer service!

The customer service team at WANDRD was so friendly and helpful. They made me feel valued as a customer and resolved my issue with both the PRVKE and DUO backpacks in less than 24 hours. I'm really impressed!

13 września 2024
Opinia niezależna
Oceniono na 5 z 5

Is the best brand ever

Is the best brand ever! I bought the PRVKE 21L to travel every weekend to shoot, im filmmaker and I've always my cameras, tripod, everything. The durability is crazy, very good quality.

13 września 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing warranty service and I love my…

Amazing warranty service and I love my bag. After nearly 6 years of usage a zipper failed and they sent me a replacement code within 15 minutes of sending in the warranty request. Would not hesitate to buy anything from this company, quality product and incredible customer service

8 września 2024
Opinia niezależna
Oceniono na 5 z 5

Huge fan of Wandrd

Huge fan of Wandrd. I purchased the original PRVKE backpack from their kickstarter years ago, and have since collected a few more pieces of luggage, a sling bag and laptop sleeves.

I've taken the Duffels and Carry-on Roller abroad quite a few times for 10 day works trips. Everything has held up very well on a wide variety of airlines, weather and odd situations.

They're durable, well designed for my specific uses (TV editor, often traveling to work on location), and always don't ever feel over-encumbered.

Great bags and customer service.

3 września 2024
Opinia niezależna
Oceniono na 5 z 5

I've had the bag since 04/2021

I've had the bag since 04/2021. Recently a slight stitching defect appeared. I though it prudent to reach out and see what they could offer. Turns out their amazing warranty covered the cost of a new. Completely unexpected and exciting. I really do love this bag, have gotten compliments on it and plan to purchase no other. Always Wandrd.

30 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

WANDRD makes solid products and backs…

WANDRD makes solid products and backs them up with a solid no fuss lifetime warranty. I've had my PRVKE bag for 5 years before the zipper gave away. I sent them a claim and they got back to me within an hour. Unparalleled support!

29 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Products and Outstanding Customer Service

I’ve been using WANDRD gear, specifically the Prvke 21L backpack, both as a photo bag and for everyday use. When I encountered a rare issue with the shoulder strap, their customer service was exceptional. They quickly reviewed my warranty claim and offered a full replacement with no hassle. It's clear that WANDRD stands behind their products, and I couldn’t be happier with their support. Highly recommended!

22 lipca 2024
Oceniono na 5 z 5

Great experience with their bags!

Great experience with their bags. The Wandrd Prvke has served me well for 5 years and the bag still looks amazing. The quality of their bags are top notch, and the lifetime warranty is true. I have a issue with the zippers and they replaced it with zero fuss. Their support team is truly passionate and knowledgeable about their products! I have bought another sling for my daily use too. If your looking for a excellant quality bag with thoughtful features, backed by a lifetime warranty and amazing team, look no further!

21 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Awesome Gear

Ich habe 2018 den Prvke 31L Bag + Photography Bundle gekauft und bin absolut zufrieden mit dem sehr durchdachten und super verarbeiteten Rucksack. Die Materialien scheinen sehr hochwertig zu sein und super robust.
Dieses Jahr musste ich leider einen Defekt am Reißverschluss feststellen. Nach kurzem Kontakt mit dem Customer Support wurde der Defekt anstandslos zu meiner vollen Zufriedenheit behoben.

Ich kann WANDRD als Marke uneingeschränkt empfehlen - nicht nur auf Grund der guten Produkte, sondern auch wegen des herausragenden Kundensupports. Sowas sieht man nicht alle Tage.

Weiter so Wandrd!

19 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Warranty great bag quality poor

Customer service was excellent and very quick however the quality of the sling bag is shockingly poor especially considering the price. Strap pulled away from the bag and was shown to be attached by a single row of stitches. Company reviewed my warranty claim immediately and is providing a replacement but I will not purchase another product from them
In response to wandrd response, the strap only has one line of stitching and no other obvious holes from any stitches that may have pulled out. The seam may be double stitched but it didn't hold the strap in. The only strain that caused the problem was my momentum after snagging bag on a car door. For the price of the bag you should be able to subject it to far more abuse than I ever have. The momentum was minimal all I was doing was leaning forward. No other bag I have ever owned has suffered damage in any way under far more strenuous conditions.

5 sierpnia 2024
Logo WANDRD

Odpowiedź od WANDRD

Sorry to hear about your experience with our rad sling, LP. We manufacture our bags to the highest quality possible, and to see one fail like this is absolutely not a normal experience, which is why we sent you a free replacement. In the picture you sent in your claim, it actually shows the double stitching, not a single stitch. To have a bag fail like that, it would've needed to be under some very heavy tensile pressure as well. (edit from your response: So yes, having the bag snagged in a car door and pulled on would have absolutely caused too much tensile strength and torn the bag, which actually would fall under abuse, and shouldn't have been replaced under warranty. Either way, I'm glad we got you taken care of.
I'm sorry that even after the free replacement you felt the need to leave a 1 star review on the service you experienced with our company. Hopefully you have a better experience with the replacement!

Oceniono na 5 z 5

I bought my first and only Wandrd bag…

I bought my first and only Wandrd bag in 2020 and it has lasted me almost 4 years of incredible adventures. Truly this bag has been with me through it all. Sadly this year one of the zipper came off and I tried to fix it but it broke again. However, I realized that Wandrd has lifetime warranty so I messaged them, and the team helped me right away to get another replacement bag. I cannot express my gratitude enough and I am so happy to receive a new PRVKE bag. Though it will be bittersweet to say goodbye to my old bag, this whole experience has been so smooth and easy. I can't wait to use the new bag for many many years :')

6 sierpnia 2024
Opinia niezależna

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