Wallpaper Online Recenzje 

282
•
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I decided to try the "new style" of self adhesive wall paper. The walls we were using were substandard and the paper difficult to install, so it was not the best option for situation.... But my hat go... Zobacz więcej

Oceniono na 1 z 5

Wished I had read the previous review completely correct do not use this company!!! Bought over week ago wallpaper they state 1-2 day delivery. No contact you can’t ring no one to explain. Yet they ha... Zobacz więcej

Oceniono na 5 z 5

Fantastic choice of wallpapers to choose from, also the cheapest site for this product. I searched four different sites that sold this paper and wallpaper on line were the cheapest by several pounds... Zobacz więcej

Oceniono na 5 z 5

Great price compared to other sellers of the same paper. Extremely helpful to deal with particularly Katie who went out of her way to help. Pepe delivered within two days! All in all a very good s... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z tapetami

Napisane przez firmę

Wallpaper UK is headed by a small family team. We seek to offer our customers the highest level of product knowledge and technical expertise to ensure that our client’s expectations are exceeded. Please call or email us if you are unsure of everything, we are happy to help.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

282 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(282)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Straightforward ordering process

Straightforward ordering process, cheaper than a leading supplier and order dispatched quickly.
Website good but could be improved.

30 kwietnia 2024
Logo Wallpaper Online

Odpowiedź od Wallpaper Online

Thanks so much for your review William! Any feedback you have re the site, do feel free to send on to me directly - katie@wallpaper-uk.com

Katie

Oceniono na 5 z 5

An excellent service

An excellent service. The fabric arrived very quickly and it was over a bank holiday.
I would happily use wallpaper online again.
The only thing that would have given me peace of mind, was an email acknowleding the order when I placed it.

3 maja 2024
Logo Wallpaper Online

Odpowiedź od Wallpaper Online

Hi Louise,

Thanks so much for your review! I'm so glad you are pleased!
I can see from your other email to me that the confirmation went to junk/spam, super sorry about that!
Do shout if you have any questions.
Katie

Oceniono na 5 z 5

Amazing top notch service

Amazing top notch service! Katie got back to me promptly and was able to provide me with a couple of rolls of wallpaper that no other company had in stock and even managed to get it sent out to me to me the following day! A* service - will definitely be using again. Very happy bunny ;)

2 maja 2024
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Odpowiedź od Wallpaper Online

Thanks so much for your lovely review Carley!
Katie

Oceniono na 1 z 5

I ordered a sample of wallpaper and I…

I ordered a sample of wallpaper and I never got it. I was waiting three weeks and I had to order from other company. I don't recomend wallpaper online.

22 kwietnia 2024
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Odpowiedź od Wallpaper Online

Hi Justyna,

Thank you for your review.
I am so sorry your sample didn't arrive, we have fed this back to the supplier who sends them, and have refunded you in full.
Sincere apologies once again,
Katie

Oceniono na 5 z 5

Speedy delivery

Speedy delivery, discount price.

25 kwietnia 2024
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Odpowiedź od Wallpaper Online

Thanks for your review Bryan!

Katie

Oceniono na 1 z 5

Never received sample piece

Never received sample piece, no contact/refund. Emailed and then got a refund and offer of a free sample. The supplier had stopped supplying.

19 kwietnia 2024
Logo Wallpaper Online

Odpowiedź od Wallpaper Online

Hi there Paul,

Thank you for taking the time to leave a review.
We are really sorry that we were not made aware of this paper being discontinued, we have updated the website accordingly, and of course if you would like us to send out some free alternative samples, do let us know.

Katie

Oceniono na 5 z 5

Great selection of wallpapers

Great selection of wallpapers, great prices and incredibly fast delivery! We ran out of our paper and needed just one roll and found it at a great price here. The next day delivery also meant the job wasn't held up, so thank you so much! I will definitely use this company again.

29 kwietnia 2024
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Odpowiedź od Wallpaper Online

Thanks so much for your kind review!
We hope you are pleased with the finished room :)

Katie

Oceniono na 5 z 5

Great service

Great service , on time delivery

29 kwietnia 2024
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Odpowiedź od Wallpaper Online

Thanks so much for taking the time to review Ewa :)

Katie

Oceniono na 5 z 5

Wallpaper online UK

excellent delivery and communication. Lovely wallpaper and lots of choice. Would definitely use again

19 kwietnia 2024
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Odpowiedź od Wallpaper Online

Thanks Keith for taking the time to review, we are super pleased you are happy with the paper!

Katie

Oceniono na 5 z 5

Absolutely love my wallpaper

Absolutely love my wallpaper. So different and cute for a nursery

19 kwietnia 2024
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Odpowiedź od Wallpaper Online

Thanks Emma so much for your review, all the best with the project for the little one :)

Katie

Oceniono na 5 z 5

Great service

Great service, great price

22 kwietnia 2024
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Odpowiedź od Wallpaper Online

Thanks Tilly so much for your review!

Katie

Oceniono na 2 z 5

Advertising paper they do not have

I wanted another roll of a paper I had bought previously. It was advertised on this site, so bought and paid for it, and waited for it to arrive. When I followed up, I found it was not in stock, was not being made any more and would not be available in the future. Wallpaper online claim they sent me an email to this effect, but I cannot see that one ever came. Very disappointing, given an extra star because the customer service rep was polite when I contacted them, but overall, it was not a good experience.

13 kwietnia 2024
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Odpowiedź od Wallpaper Online

Hi Julie,

Thank you for taking the time to leave your review.
We are very sorry that the paper you ordered was not in stock. We rely on suppliers letting us know when something is set for discontinuation, and on this occasion, unfortunately there was a delay with this.
We are very sorry again, and do let us know if we can help check any alternatives for you.

Katie

Oceniono na 5 z 5

A great first purchase

Good communication and delivered very promptly. The wallpaper was also £’s cheaper than the big Orange shed locally!

17 marca 2024
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Odpowiedź od Wallpaper Online

Thanks for your review Robert! All the very best with the project.

Katie

Oceniono na 4 z 5

Packaging needs looking at.

Excellent, though the packaging needs looking at. Every box delivered was damaged in some way. Luckily, nothing was missing.

11 kwietnia 2024
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Odpowiedź od Wallpaper Online

Hi Deborah,

Thanks for your review.

I'm sorry to hear the packaging wasn't 100%. I have fed this back to the supplier who sent the paper out :)

Katie

Oceniono na 4 z 5

Had some issues, but eventually dealt with professionally

I ordered a single sample for £2.25 on March 16th and had an email to say this would be delivered 'on or before Friday 22nd March'. TWELVE DAYS since the order (nothing arrived today) I am still waiting for it to arrive! I have emailed support THREE times now and I have had NO RESPONSE WHATSOEVER! I have had to order the sample from another supplier and have now requested a refund - yes I know it's only £2.25, but it's the principle - even if they'd had the decency to reply and say there was a problem, then that may have sufficed, but I do not like being stonewalled and I think 3 opportunities to respond is more than adequate. Whether I get my refund if they aren't even able to respond to my previous polite enquiries, is very debatable...

UPDATE: The company have looked into this matter and have acknowledged and apologised for the problems that I experienced and refunded me, so in view of this I have revised my rating of them as I am now satisfied I have been properly dealt with.

27 marca 2024
Opinia niezależna
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Odpowiedź od Wallpaper Online

Hi there,

Thank you for taking the time to leave your review.

We are super sorry that the sample has not arrived. We have contacted the supplier who was due to send this out, to feed this back, and we have also refunded you in full.
Sincere apologies once again.

Katie

Oceniono na 5 z 5

Fast efficient service

Very efficient and good choice of papers and good price

24 lutego 2024
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Odpowiedź od Wallpaper Online

Thanks so much for taking the time to leave your review Frances :)

Katie

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