Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I feel so, so lucky to have W1 as my virtual office. Wonderful address, professional environment and a great team of chaps (Mark, Laud, etc.) More than happy to recommend them and have done so... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

W1 Virtual Office is in a fantastic location, the meeting rooms are light and airy and there is a small break out area. Laud and Mark reply quickly to emails and helped with the virtual office se... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Poor comms, time wasted - they were slow and unresponsive so we lost a few days then went to a competitor. They blamed email spam filters, but even multiple texts were ignored.

Reakcja na opinię

Oceniono na 5 z 5

I needed some temporary office space for several months, I arranged this with W1 virtual space, they were a pleasure to deal with and very flexible. I would definitely recommend and use them again.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wynajem wirtualnych biur
  2. Wynajm pomieszczeń konferencyjnych

Napisane przez firmę

W1 Virtual Office is an established London business created and formed to help small businesses grow, larger businesses reduce cost and international enterprises extend beyond their border. Our top quality low cost virtual office services and meeting rooms both situated in London’s prestigious Mayfair district, make W1 Virtual Office an ideal business enhancement for any business venture.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Unprofessional response after a simple cancellation

I cancelled my service because the product was not satisfactory. I did not ask for a refund and my communication with the company was always polite.

After the cancellation, they blocked me on WhatsApp without any explanation, which effectively cut off all communication.

This felt extremely unprofessional and confirmed that cancelling the service was the right decision.

Update: The company responded to this review stating there were multiple communication channels available. However, my point remains that I was unable to contact them again via the same WhatsApp channel where the entire onboarding took place.

4 marca 2026
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Dear Mehmet Okmen,

Thank you for your review. Feedback is always welcome, although in this case it may help readers if a little more context is added.

You first contacted us via our business WhatsApp on 24 February. After approximately 25 messages, you informed us that you had decided to use another provider. We wished you well and the conversation ended.

On 26 February at 12:10, you contacted us again to say you would like to proceed after all. After a further 61 messages, you subscribed to our VO Scan Monthly package (£20.83 excl. VAT per company) for two companies. The product description clearly explains that this service provides mail scanning and forwarding by email.

Our team responded to your messages throughout the process, including late evening on Friday (22:10) and again on Sunday, as we try to be as helpful as possible when new clients are onboarding. In total, 165 WhatsApp messages were exchanged.

After completing the required KYC biometric identity check, AML compliance checks and address verification, your account was activated and a welcome email was sent on Monday at 15:01.

At 15:33 the same day, 32 minutes later we received a message requesting cancellation because the scan to email service was not what you wanted, despite this being the exact service purchased. You also mentioned that document tracking was important. For clarity, postal mail in the UK is only tracked if a tracked postal service is used. Standard post has never been trackable, regardless of provider.

We processed your cancellation immediately. As explained at the time, the first month’s subscription is non-refundable once AML/KYC checks have been completed, as these external checks incur real costs. This is also stated in the confirmation email issued when subscribing. If cancellation is requested before checks are carried out, we are always happy to provide a full refund.

Our final WhatsApp message simply said:

“Many thanks, we wish you all the best.”

In your review you mention that communication was cut off because you could not message us again on WhatsApp. However, we remain reachable via email, our main telephone line, our website contact form, Google messaging, and as demonstrated LinkedIn, where you later contacted our Managing Director.

After 165 WhatsApp messages, onboarding checks carried out over the weekend, and a cancellation request 32 minutes after activation, we felt the matter had reached a fairly natural conclusion.

We nevertheless wish you the very best and hope you find a provider whose services better match your expectations.


Kind regards,

W1 Virtual Office

Oceniono na 5 z 5

Good service

Secured a room for an important meeting at very short notice. The service was amazing, and reliable. Would definitely recommend them.

1 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

This is such a lovely review, thank you very much! We are so glad you are pleased with our service.

W1 Team

Oceniono na 5 z 5

I needed some temporary office space…

I needed some temporary office space for several months, I arranged this with W1 virtual space, they were a pleasure to deal with and very flexible.
I would definitely recommend and use them again.
The facilities and services were very good,

14 października 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you, Tom. We are so glad you chose us and are happy with the service.

W1 Team

Oceniono na 5 z 5

Fantastic location, professional and friendly team

W1 Virtual Office is in a fantastic location, the meeting rooms are light and airy and there is a small break out area.

Laud and Mark reply quickly to emails and helped with the virtual office set up.
I would highly recommend W1 Virtual Office as a virtual office.

12 grudnia 2024
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you, Juiana for this feedback! We will pass your kind words on to Laud and Mark.

W1 Team

Oceniono na 5 z 5

Amazing service…

I needed a room for an important meeting within a short period and they provided that for me. Amazing service and affordable I always use them and definitely recommend

4 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you, Ray, for this wonderful review.

W1 Team

Oceniono na 5 z 5

Quick and easy!!!

I was able to reserve a room at short notice and found the booking process to be seamless. A great service at an affordable price. Would recommend!

2 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you so much for booking with us, Charles!

W1 Team

Oceniono na 5 z 5

The perfect balance between friendliness and professionalism,

I have been using W1 Virtual Office and their meeting rooms for six years, and I have consistently received fantastic service. Mark and his team strike the perfect balance between friendliness and professionalism, creating a warm environment for both their direct clients and the clients of those clients! I highly recommend their services.

5 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

This is such a lovely review, Emma, thank you. We are so glad you're pleased with the service.

W1 Team

Oceniono na 5 z 5

Very happy with these meeting rooms

I have been using W1 for the past two years almost- and have been very happy with the service, the rooms , the location everything. Great rooms , great spot, at a good price.

3 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you so much for this lovely review, Philip.

We are so glad you're happy.

W1 Team

Oceniono na 5 z 5

Long lasting partner

Very helpfull staff! Always react fast to the requests. Never had any problems with them. Definitely recommend!

1 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you so much, Nataly. What a lovely review! We are so glad you would recommend us.

W1 Staff

Oceniono na 5 z 5

Excellent facility and a good bunch of people

I feel so, so lucky to have W1 as my virtual office. Wonderful address, professional environment and a great team of chaps (Mark, Laud, etc.)

More than happy to recommend them and have done so to others.

Thank you,
John

3 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

What a lovely review. Thank you so much, John. We will pass your kind words on to Mark & Laud. Thank you for your recommendations, we truly appreciate it.

W1 Staff

Oceniono na 5 z 5

impeccable service

impeccable service, prompt customer service, attention to any unanticipated requests.

I would definitely recommend!

2 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you for this lovely review, Alessandro. We are happy to have provided you with an efficient service.

W1 Staff

Oceniono na 5 z 5

The service was quick

The service was quick, I had submitted my application and my documents were required immediately. Within 24 hours everything was set up. Really pleased and happy to recommend.

16 października 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you so much for your kind words, Mohammad. Welcome aboard!

W1 Staff

Oceniono na 5 z 5

Focus on people and support

Excellent service and a great team. They took the time to guide me through the setup and answered all my questions clearly. Very professional and efficient. I’m happy with the service and would use them again.

23 października 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you so much for this lovely review, Tanzeel. We are so glad you found our staff to be so helpful. We look forward to working with you again.

W1 Staff

Oceniono na 5 z 5

Great service

Great service! Amazing team, very helpful!

1 grudnia 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thanks so much for your kind words, Lyla.

W1 Staff

Oceniono na 5 z 5

Excellent Service

I’ve had an excellent experience using this virtual office service. The team is professional, responsive, and incredibly efficient. The mail handling and call-answering services are seamless. Setup was quick and the staff always goes above and beyond to help.
I highly recommend this service!

5 września 2025
Opinia niezależna
Logo W1 Virtual Office

Odpowiedź od W1 Virtual Office

Thank you so much for your kind words, Claire. We are so glad that you are happy with your experience, and thank you for mentioning our lovely staff! We are grateful to have you with us.

W1 Staff

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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