If I could score zero I would. Customer service as mentioned by many is dreadful. Clearly farmed out to the lowest cost base provider. Zero capability to resolve - both chat and call. I wonder i... Zobacz więcej
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Was going absolutely fine until some nasty ass cretin putting their stinking ass trotters on my seats head rest inches from my head. Disgusting and disgraceful and was told to stop talking then. I’ve... Zobacz więcej
Went to view a film in Bicester Vue in July 2026. Staff were helpful when buying snacks/drinks. We had already bought the tickets online and did not have any issues. The seats were pretty rope... Zobacz więcej
Echt een verschrikkelijke ervaring. (Vue hoorn ) Personeel niet vriendelijk & nauwelijks popcorn in een bakje! Zaal is voor de rest prima onderhouden. U kan beter naar een andere bioscoop gaan.
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Find all the latest film times in 2D, 3D and IMAX at Vue. Browse movie times, watch trailers, read the latest news and reviews, and book online today.
Dane kontaktowe
Chiswick High Road 566, W4 5BE, London, Zjednoczone Królestwo
- vuecinema.co.uk
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Had a Sword of a cinema today
Had a Shetty cinema cinema today
Reasons..
1. The screen was crepe and dark
2. A light was flickering in room
3. The mess wasn't cleane
4. The sound randomly went off silent
5. Kids alone in 12A movie with torch lighting shining.
6. It was cold
7. They wouldn't give me a refund, just some compliment tickets so they can bring you back to their shetty cinema experience again
Effoff 😡🤬
Tas dochtertje 13 jr leeg geroofd door personeel VUE HOORN
Besten,
Vandaag ging m’n dochtertje van 13 jaar naar de bioscoop. Samen met haar klasgenootjes.
Ze had, wat we altijd doen om het betaalbaar te houden, een eigen koekje en wat snoepjes mee.
Zo zijn we gewend dit altijd te kunnen doen bij de Pathé!!! bioscopen in Amsterdam.
M’n dochtertje moest haar koekjes en snoepjes inleveren. Alles werd uit haar tas gehaald. Helaas is ze het vergeten bij vertrekken van de bioscoop!
Ik ben een alleenstaande ouder en gun m’n dochter een kaartje voor de bios van 13 euro maar als ik daarnaast ook snoepjes en koekjes moet kopen kan ik dit niet meer doen! Ik kocht zelfs een abonnement voor vier maanden, zodat ze wat vaker kan gaan.
Los van het feit, Dat het schandalig is dat jullie heel brutaal in de tas van m’n dochter willen kijken en alles innemen.
Ik zal het hierover heel hoog op gaan spelen. Het is werkelijk schandalig!!!
Don't get the gift card
Don't get the gift card. Vue won't let you use it to book online, so you have do go in person to book, which is inconvenient and also is a way for them to charge you more as online booking is cheaper
Dark picture
Watched Badlands the latest Predator movie. Very disappointed with the dark background throughout the film. It is a great story spoilt by the cinematography. Or is it just Vue Cwmbran??
Mohammed and Nicole…what a Vue !!!
Mohammed and Nicole…what a Vue !!!
Blackburn (Lancashire)
Nice to experience great customer service along with some nice banter.
Callum make sure you reward your team.
Great place to go if you want to escape life’s pressures for a couple of hours!
I use Vue Blackburn maybe once every couple of months and I’ve always found my visits to be pleasant enough. Yes in every screen there is a few seats that are ‘tired’ and probably past their sell by date. But generally, the place is clean and tidy. The staff very friendly and there is never an issue with parking my car as there is always plenty of spaces.
The walking dead mashine stole mine and…
The walking dead mashine stole mine and ma gfs money went for a nice night...also smelt of urine in the carpet..spoke to managment and didnt seem to show any intress..aviod mashine
Serviceable but not particularly memorable
I recently visited Screen 2 at Vue West End and left with decidedly mixed impressions. The experience was competent yet uninspired; functional but far from memorable.
The auditorium itself is compact, as you’ll see from the photos, and the screen size leans towards the lower end of the spectrum. Sound quality and projection were acceptable but nothing to write home about - overall, the experience was serviceable but not particularly immersive.
Staff were courteous, if somewhat perfunctory, and the overall ambience felt more commercial than curated. In sum, it was neither dreadful nor distinguished - a perfectly forgettable outing.
Deres sodavand er tynde
Deres sodavand er tynde som om de kun fylder halvt så meget sodavand i som de skal. Der er koldt i biografsalene, for eftertiden tager vi banegårdscentret.
Disgusting filthy and worn seating.
We visited Vue cinema at Redditch for a film showing on screen 7.
The seats we had pre booked were dirty, stained and threadbare on the arms.
We were not prepared to use them and moved to leather covered seats which were marginally better but with broken backrests.
Not value for money.
There were no staff available at any time during the film to raise our issues with..
Refund to me
So basically I wanted to watch a movie yes my phone was dead asked for a refund
Vue castleford - new cinema not for me!
Vue castleford is newly opened and was a place we were excited to visit. However we won't be going back! Everything is self service and felt like I was doing my weekly shop! Its expensive and it just feels a little sad. You scan your ticket, walk through a barrier, pick up items from shelves and fridges, self scan and go to your screen. For some this may work, but for our family it felt cold.
zero/nothing
zero/nothing , I couldnt book or search website to find out which movies are showing this week and what times are they are being shown , FIX YOUR WEBSITE , complete waste of time , 4 adults/6 children/1 wheelchair user booked a movie on SKY store instead of going to cinema , Spent over £100 on snacks and treats at morrisons and stayed at home . TODAY BECAUSE YOUR WEBSITE DOES NOT WORK PROPERLY VUE LOST HUNDREDS OF POUNDS IN BUSINESS, YOUR LOSS
Very cold
The cinema hall was very very cold. Even with big, outdoor coats on.
I normally visit the vue in Basildon
I normally visit the vue in Basildon, but staying with friends we visited the vue in their area but I wasn’t impressed the atmosphere the cinema just looked and felt like it was past its prine
Virkelig dårlig stil
Hej. Jeg har deltaget i en konkurrence Nørregade bolcher har udlovet. Og jeg vandt så to billetter til at se Superman i en imax biograf, og valgte Århus. Meningen var så jeg skulle se den den 15/10, men da gik den så ikke mere. Men der var frit valg for at se den i landets imax biografer. Jeg synes ærlig talt, at det er for dårligt, at I udlover billetter, og så piller i filmen af programmet før billetten udløber den 26/10. så er de jo ikke det papir værd de er trykt på. Og der er alligevel noget af en tur fra Aalborg til Århus. Må godtnok tilstå jeg er virkelig skuffet. Og der står at man ikke kan se andre film. Virkelig dårlig service!!! Der må jeg tilstå der mistede i kunder som måske kunne ha fundet på at besøge jer en anden gang. I burde godtnok kompensere med nogle nye billetter til valgfri film!!
What a very sad experience indeed
What a very sad experience indeed. Dirty, very few staff who looked very uninterested, horrible musty smell
Forfærdelig service
Website confusing
Website too confusing. I struggle with all the new tech these days as is but this is next level.. not old person friendly!!
Tickets Are Now Available, But Not Really!!!
I have a Vue Cinema account where I set-up reminders to be notified of when upcoming film tickets become available.
Having received an email notification on 10.10.25 that tickets were now available for "The Running Man", I checked online, but tickets for Vue Cinema in my town was not available.
I then received another email notification on 13.10.25 that tickets were now available for "Predator Badlands", again, I checked online, but tickets for Vue Cinema in my town was not available.
I called Vue Cinema on the same day (Mon 13th) to find out if there was an issue with the website. I was informed that Vue Cinema for my town/the tickets for both films may not be showing, since their website is only refreshed at mid-night on a Tuesday.
Having checked Vue's website again today (Wed 15th), still no sign of Vue Cinema for my town, but every other town under the sun is listed!!
I called Vue Cinema again, spoke to Lance and explained the above. He was unable to answer why my town was not listed on their website. I asked for the contact number for Vue Cinema in my town, so that I can do Vue's job for them and investigate whether or not the above movies are actually being shown and whether there is an issue on the website - no such luck there either!!
I also ask why am I receiving email notifications for tickets which are not available, when Vue knows from my account details which town I live in, etc? Again, he had no answer for that other than he can raise it with technical - doesn't help me much!!
In short, if you want a better service avoid Vue and try Cineworld or Odeon for a stress free experience!! - an average review rate of 1.6 says it all!!
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