Voyager Software (now Ikiru People) Recenzje 226

Wynik TrustScore: 2 na 5

2,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We were looking to use this system as our new CRM but the service has been very bad making comments we don't normally work with smaller businesses, even though we are growing. Arranged a 2nd demo that... Zobacz więcej

Oceniono na 2 z 5

It is the slowest system I have ever used. Trying to do anything, add a new booking, update someone's availability on the planner. Every task takes around 5 minutes, even basic tasks. The support st... Zobacz więcej

Oceniono na 4 z 5

Helpful friendly staff, we are new to affinity and am frustrated on some of the training videos, to edit cv i followed instructions, never mentioned if in adobe u can't edit in way video described.... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca oprogramowania

Napisane przez firmę

[LEGACY ACCOUNT; FOR ALL UP-TO-DATE REVIEWS PLEASE CHECK THE IKIRU PEOPLE ACCOUNT] Voyager Software, the leading UK recruitment software, is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc listed on the AIM Market of the London Steck Exchange. Solutions cover all aspects of recruitment - permanent recruitment, contract recruitment & temporary recruitment (including back office for timesheet processing, pay & bill, management reporting). We pride ourselves on our service & support and are always striving to improve our customer experience.


Dane kontaktowe


2,1

Słaba

Wynik TrustScore: 2 na 5

226 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Support is second to none!

Support is second to none! Great team. They're always friendly and happy to help any inquiry (however mad)

7 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

ha! Thanks Chris. Much appreciated.

Oceniono na 5 z 5

Best Recruitment Software on the…

Best Recruitment Software on the Market.

I work in Medical recruitment with so many terms I was worried about being able to search for all the different elements when finding medical staff. Voyager eradicated all my worries. This system really is the best out there. So many functions which make life easier. The support team is always at hand to help and respond very quickly. Honestly I dont have many tech issues most times it's not the system its my lack of knowledge... I must go over the training material...

7 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thank you so much for the review Siama. Really great to hear.

Oceniono na 3 z 5

Review feedback

Sometimes I find the service inexperienced

6 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Joanne. Thanks for the feedback. Sorry to hear you've had that experience. We've been providing recruitment software for around 2 decades but like any modern business, we do have a diverse range of people in the team. Our client services team would be happy to address any specific concerns.

Oceniono na 5 z 5

Great service

Staff were very helpful and understood our needs as a start up company. Really pleased with the support we have received in getting set up.

6 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Sarah, many thanks for leaving a review, it's much appreciated. We're always here to help, so please don't hesitate to get in touch if there's anything you need. On a side note, we'll be launching a new feature page on our website in the coming days, focusing purely on start-ups and recruiter growth. It will contain a host of free resources, not just from us but also some of our recruitment partners, therefore, please keep your eyes peeled. Thanks again and have a great day!

Oceniono na 5 z 5

Good support and simple

Good support and simple, reliable product

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thanks Ian! Glad you like it.

Oceniono na 4 z 5

Good service

Good service, good product

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thanks for the review. We're glad to be of help and it's great that you like our product!

Oceniono na 5 z 5

Excellent Service

Very quick turn around and constant contact until the problem was resolved.

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Scott. Thanks for taking the time to review Voyager, it's much appreciated. We're always happy to help!

Oceniono na 4 z 5

Infinity is slow on our system

Infinity is slow on our system - I think its because we are on the cloud.
Everyone is always helpful when we have a query

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thanks for the review James. If you haven't already, please do ask our support team to look at the performance. We can at least benchmark your system from our offices to help identify where the issue may be.

Oceniono na 5 z 5

Great software

It's a system easy to use and in case of issues their technical support is really great.

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thanks for the review. It's great to hear that you've had a positive experience with Voyager and we appreciate you taking the time to write this review.

Oceniono na 5 z 5

quite a new relationship but up to yet…

quite a new relationship but up to yet spot on

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Paul. Thanks for taking the time to leave this review, it's great to have you on board! Please get in touch if you need anything.

Oceniono na 5 z 5

Very friendly and professional

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Kelly. Thank you for leaving this review, it's great to hear! We're always happy to help so please get in touch if you need anything.

Oceniono na 5 z 5

Fantastic system

Fantastic system, clearly set out & very easy to use.
The team are great & the trainers are very helpful & explain everything very well, the online training is one of the best I have had.
The support & help if needed is there & they are very quick to resolve any
issues you have.

4 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Michael. Thank you for taking the time to leave this review and it's great to hear that you've had a positive experience. We're pleased to have you on board!

Oceniono na 5 z 5

The Best I've Used

I've used a variety of recruitment software over the years and would be happy to say that Infinity is the best I've come across. The legal recruitment market is a pretty technical area and you have to be able to drill down to real specifics, which this does far better than some of the more 'lightweight' options on the market, but still combines a lot of the convenient functionality to quickly allow you to shortlist, mail-merge, etc.

I was also very impressed with how good Voyager were as a firm when transferring over to them; having ported across from one of the prominent names in the recruitment software market where everything was an issue and/or an additional cost, the team at Voyager went out of their way to make this as seamless a transition as possible, including a number of man hours in the background to ensure that our data was successfully transferred when the previous provider was dragging their heels.

I can't foresee us moving away from Infinity at any point in the near future, very impressed.

3 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thank you so much for leaving such a detailed review! I hope it helps anyone else considering a move to Voyager. Much appreciated.

Oceniono na 5 z 5

My business has used Voyager since 2003…

My business has used Voyager since 2003 and experienced a number of changes from Voyager Professional to the current Infinity Version and more recently to the hosted version of Infinity on the SAAS platform. Any platform change has its challenges but the key to managing these are the support you are given as a business by the software supplier and our experience of working with the Voyager Support Team, although not perfect, has been professional, detailed and committed to resolving issues we have faced. They are also well support by Debbie and her training team who we have found exceptional - always helping us to set up the software in the best and most efficient way - which in my view is absolutely key to your success with any Specialist Software like Voyager that needs to be personalised.
I would highly recommend Voyager to anyone that is looking for Recruitment Software that can do it all, from a partner that has continually invested in their software and support teams and ensured they have been ahead of the game with GDPR - where their advice and implementation of GDPR in Voyager Infinity has been fantastic.

3 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Ray. Thank you for leaving such a detailed review! It's much appreciated and great to read your comments. We're pleased that you've had such a positive experience with Voyager and long may it continue!

Oceniono na 5 z 5

I have used Voyager since 1999 and when…

I have used Voyager since 1999 and when I have set up any business it’s been my “go to” CRM
great product, great support and training . Personally I always recommend Voyager if anyone asks me, great piece of kit - even for a dinosaur like me.

2 grudnia 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thanks for taking the time to write this review. We're glad to hear that you've been with Voyager for such a long time and have had a positive experience. It's much appreciated and great to read your comments.

Oceniono na 3 z 5

As a technophobe I struggled to get to…

As a technophobe I struggled to get to grips with this Infinity - it seems overly complicated and there are many things I still don't understand.

To say I muddle through would be an accurate description. I think colleagues are much better at using it - I find the searches difficult to deal with, too many variants and options - just want nice, simple searches but that does not seem possible on this software.

Arranging an interview takes ages too - I have the hang of it now but it is too complicated.

We do also seem to have quite a few technical glitches, some front but also back office, which I think could be dealt with more quickly.

I am sure it is a fabulous program but I do miss the old one!

30 listopada 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Hi Carol. Sorry to hear you're struggling a little. We wouldn't use the phrase 'technophobe' but clearly recruiters are hired by recruitment businesses for their recruitment skills, not their IT skills. Infinity is a very capable product and there are often many ways to get the end goal but once the best usage pattern has been identified for each customer, it becomes easier and easier every day. Obviously if you'd like any additional help, our support and training teams are always happy to help. Thanks for taking the time in leaving the review.

Oceniono na 2 z 5

As temp agency software Voyagers VDQ is…

As temp agency software Voyagers VDQ is barely adequate, the support staff are helpful and friendly but the product has many bugs, undeveloped features and is obviously at the end of its development life as new features aren't being rolled out nor are obvious problems being rectified.

Its relatively inexpensive but dated and a dead end that won't achieve the automation you require and if you wish to pair it with any timesheet automation software be prepared to have to purchase and run the equally awkward Mid-Office product that attempts to poorly duplicate the timesheet automation you really want.

30 listopada 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thanks for taking the time leaving the review Nick. Further enhancements to VDQ are indeed limited. We have said publicly that our product development for the temps market is focused on our latest product, Voyager Infinity. The good news for existing clients is that there will be a migration path in due course for those who choose to migrate from VDQ to Infinity.

Oceniono na 5 z 5

VDQ Software

VDQ
Love the software, I have been a fan of Voyager Software for a very long time, their product and their after service and technical support far outways anyone else on the market.

30 listopada 2018
Opinia niezależna
Logo Voyager Software (now Ikiru People)

Odpowiedź od Voyager Software (now Ikiru People)

Thanks Carolyn - much appreciated. Long may it continue too!

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