Poor customer service. This is the second control board I've had to purchase for Vortex Gemini spa. Why is there not a better circuit protection built in. There is only one fuse in circuit board and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Right from the day we purchased this mammoth spa it has given us grief. Stereo didn't work, months of playing around and it is still not working right 2 years later. Other functions haven't worked fro... Zobacz więcej
Good technical support and help. Two main problems, which to be honest we haven't followed up on yet 1 oxidising / etching of the pool gel coat layer at the waterline only. 2. Pool lockdown ri... Zobacz więcej
Reakcja na opinię
As per my last review, Spa New Inc and Jason LaFond from Alberta Canada took a deposit for a Vortex Swimspa from us and never delivered on it. Many excuses and years later, and with no help from eithe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dzienne spa
- również w kategorii:
- Sklep meblowy
Informacje przekazane przez różne źródła zewnętrzne
Lower costs. Shops cost a lot. We are uniquely positioned to cut the cost of bricks and mortar off the price you pay for a spa pool or swim spa. Saving you money. We pass these savings directly to you. That’s why our great spa pools and swim spas are so insanely, fantastically cheap! You’re online, we’re online. The internet has changed everything. When you can make huge savings buying your spa pool online, direct from our factory, why wouldn't you? Zero-risk 60 day right of return. We’re crazy about our spa pools and swim spas and we think you will be too. If you’re not, send it back. We’ll give you your money back. Do you get that anywhere else? View the 60 day right of return terms and conditions 100% custom built for you. Every Vortex Spa Pool and Swim Spa is lavished in over 40 hours of skilled handwork, so we can make it exactly the way you want. Just ask us.
Dane kontaktowe
4 Akersten Street,, 7010, Port Nelson, Nowa Zelandia
- 0800 400 772
- info@vortexspas.co.nz
- vortexspas.co.nz
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great spa
Great friendly and informative company. Fast service and well priced spa. We are very happy with our spa!
Thanks
Vortex spa (2yrs later)
We brought a Spa 2 years ago.
Delivery was on time, the delivery guy was the most helpful guy I've ever met he handled everything including the filling (4 hours later...) and ran me through the basic procedures, giving me a copy of the manual as well.
I change the water and clean the filters every 2-3 months, and adjust the PH or chemicals once every 4 weeks. We leave it at our preferred heat of 40 degrees 24/7 without any problems.
It's running as good as it was when it was new. Spa and cover still look new. Water jets are awesome, and I use a water clearing agent that keeps it crystal clear.
Cost-wise: The month we empty and re-fill with water adds $10 to that months' water bill. Electricity is $10/week more to keep it at high temp, I'm sure they recommend lowering the temp after use but takes 2-3hrs to bring back up and we just want to hop in anytime without planning ahead.
Chemicals don't cost much and the filters are cleanable too but once a year I replace one for about $90.
It does cost $350 - $500 for a registered electrician to install an outside 25-AMP power source.
Best investment for relieving stress after a hard days work, after a weekend evening BBQ, ever!
First class
The product and service from Vortex has been absolutely brilliant, we would highly recommend Vortex to anybody interested in buying a Spa Pool. Many thanks to Andrew and his team here in Nelson and to Alden who set up the Spa on delivery, very helpful and knowledgeable. Thanks Guys. Adrian Blake
So stoked with my new spa
Looked at a lot of spas before deciding on a vortex retreat. One phone call to their friendly 0800 number, met Paddy and was sold on the retreat first time I saw it. Opted for the delivery charge, which is the best thing I ever did. Their technician Jack was fantastic, he put the spa exactly where I wanted it and showed me many of the cool features. Only regret is I should have got the sound system.
vortex excellence
dealing with andrew and the team at vortex is always a fantastic experience.so helpful and always willing to help in any possible.
.our last purchase was our second from vortex and as always job was done as they said.no issues no problems and always a great back up service if anything does go wrong.200% recommended andrew pullen and the team at vortex spas to anybody looking at purchasing.
Cerium soa
Excellent service and communication from Sandy. Jack the installer was great. Very thorough and helpful. Lovely spa. Issue with one of the head rests........ Which is being resolved.
Thanks heaps
There spa had defects and it was very tough to get them to fix it.
These spas are built in China and Vortex does not have the ability to pull them apart and find what is wrong with them if something does go wrong. They have service agents that they contract out to. So if something goes wrong you have a middle man that you have to deal with. And in our case, the middle man say's one thing and vortex say's something else. If buying a spa I recommend you buy one that is built here in New Zealand and they have the ability to service the spa themselves.

Odpowiedź od VORTEX SPAS NEW ZEALAND LIMITED
Mediocre spa constantly presenting issues
Right from the day we purchased this mammoth spa it has given us grief. Stereo didn't work, months of playing around and it is still not working right 2 years later. Other functions haven't worked from the start either. There have been so many issues over the time that we have owned this that I have actually given up contacting the manufacturer because it takes up so much of my time. I would not recommend Vortex spas ever!!
Aqua gym
Fantastic sales service. Even got to try the spa out at the bosses residence. Installation was smooth and just when we wanted it. Spa has performed above our expectations. Thanks Patrick
Great before sale ... no after sale
The sales person was very informative and good to deal with. The installation went smoothly but there has been no after service at all. If you don't mind that then I would recommend Vortex as the spa is awesome.

Odpowiedź od VORTEX SPAS NEW ZEALAND LIMITED
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