I visited Voltage Models/Crawler world today with my dad to pick me out something or my birthday. Dan helped us in store and was incredibly helpful, and knowledgeable. It can be a bit daunting... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent experience with these guys top notch communication and very helpful. I would highly recommend them to anyone who is getting into rc hobbies. Got my order in super quick time and it a... Zobacz więcej
Slight issue with the delivery (paid for next day for Sunday) they had an internal issue and it wasn’t going to make it. They called me and told me, which I thought was a nice touch and then got it to... Zobacz więcej
Reakcja na opinię
The delivery service was top tier. I ordered an rc car and it came packaged so well. It arrived super fast too which is always a nice bonus. I will definitely be using these again next time I order... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep hobbystyczny
- również w kategorii:
- Organizacje zawodowe i hobbystyczne
- Sklep modelarski
Napisane przez firmę
Voltage Models is a UK stockis, based in Chichester, of all things RC, offering one of the largest ranges of Tamiya, Traxxas, HPI, FTX, Arrma, Axial and many more top brands. Our store is open six days a week from 9:00am to 5:30pm, and we ship nationwide. Most products are dispatched with next working day delivery via DPD when ordered before 4:30pm, ensuring a fast and reliable service. If you need any assistance, please don’t hesitate to get in touch — we’re always happy to help!
Dane kontaktowe
Unit 1K (Drone Safe Store), PO19 7JU, Chichester, Zjednoczone Królestwo
- 01243 859444
- info@voltagemodels.com
- voltagemodels.com
4,7
Doskonała
559 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great range of kits and parts
Great range of kits and parts, the staff really knows their stuff too! Super helpful. I will be back again
11 października 2025
Odpowiedź od Voltage Models
Thank you so much for your kind words! 🙌
We’re delighted to hear you were happy with our range and found the team knowledgeable and helpful — that’s exactly what we aim for.
We look forward to welcoming you back again soon! 😄
Best regards,
Voltage Models
Traxxas spartan purchase.
Long delivery time no correspondence but boat has arrived safely so all good
10 października 2025
Odpowiedź od Voltage Models
Hi Tanya,
Thank you for your honest feedback — and we’re really glad to hear your Traxxas Spartan has arrived safely! 🚤
We’re sorry about the lack of communication and the longer-than-expected delivery time. This certainly isn’t the level of service we aim to provide. We appreciate your patience, and we’ll be reviewing what went wrong so we can do better next time.
Enjoy your new boat, and we hope to see you again soon!
Best regards,
The Voltage Models Team
My personal experience has not been…
My personal experience has not been very good. I like to support local businesses but unfortunately I went into the shop. Ordered a part for my Traxxas. on the 4/10/25 they promised me it would be in on the Wednesday I went in on the Saturday they had cancelled the order. They re-ordered it on the.11/10/25 promised me again it would be there this Wednesday I phoned up on the 17th low and behold it’s not being ordered unfortunately I have been put off using this shop unless I am very desperate
30 września 2025
Odpowiedź od Voltage Models
Hi Guy,
We’re really sorry to read about your experience — this definitely isn’t the level of service we aim to deliver. It sounds like there was some miscommunication with your Traxxas part order, and we completely understand your frustration.
We’ll be looking into what went wrong with both orders to make sure this doesn’t happen again. Please get in touch with us directly so we can make things right — whether that’s by getting your part to you as quickly as possible or offering an alternative solution.
We really appreciate you supporting local businesses, and we’d love the opportunity to restore your confidence in us.
Kind regards,
The Voltage Models Team
I will come back again
I will come back again, I have drifted to amazon for everything over the years for the convenience, but really shop's like this are technically better,
14 października 2025
Opinia niezależna
Odpowiedź od Voltage Models
Thank you so much, Alec! 🙏
We really appreciate you choosing to shop with us instead of the big online giants — it genuinely means a lot to our small, family-run team.
We’re thrilled you had a great experience and look forward to welcoming you back again soon! 🚀
Best regards,
Voltage Models
Super responsive on chat
Super responsive on chat, order arrived quickly, very pleased
6 października 2025
Odpowiedź od Voltage Models
Thanks so much, Ben! 🙌
We’re really glad to hear you found our chat support helpful and that your order arrived quickly.
Appreciate you taking the time to share your experience — hope to see you again soon! 🚀
Best regards,
Voltage Models
They have got everything that you want…
They have got everything that you want in the RC world they have good communication with their clientele
27 września 2025
Odpowiedź od Voltage Models
Thank you, Mat! 🙌
We really appreciate your kind words. It’s great to hear that you’re happy with our range of RC products and the communication from the team. We always aim to make sure every customer feels looked after and finds exactly what they need.
Best regards,
Harrison
Voltage Models Team ⚡
Great Customer Service
Honestly the best customer service I've ever received. Fast, knowledgable, and friendly - what more could you ask for!
7 października 2025
Opinia niezależna
Odpowiedź od Voltage Models
Thank you, Jak! 🙌
We really appreciate your kind words — it’s great to hear you were happy with the service. We always aim to be fast, friendly, and helpful so it means a lot to know we hit the mark!
Best regards,
Harrison
Drone Safe Store Team 🚀
Great product and great seevice
Great product and great service from Voltage Models. Highly recommended.
23 września 2025
Odpowiedź od Voltage Models
Thank you, James! ⚡
We’re really glad to hear you were happy with both the product and our service — your recommendation means a lot to us.
Best regards,
Tom, Director
Voltage Models 🔋
Blackfoot well packaged and super fast…
Blackfoot well packaged and super fast delivery. Highly recommend and will be a returning to shop again. Many thanks.
2 października 2025
Opinia niezależna
Odpowiedź od Voltage Models
Thank you, Nigel! 🙌
Great to hear your Blackfoot arrived quickly and safely — we really appreciate the recommendation and look forward to seeing you again soon.
Best regards,
Tom, Director
Voltage Models ⚡
Purchased a Tamiya RC escort rally car
Purchased a Tamiya RC escort rally car. Best price i could find. Great communication from order to delivery. 1st class company will definitely use again
28 września 2025
Odpowiedź od Voltage Models
Thank you, James! 🚗💨
We’re really pleased you were happy with the price, communication, and service — enjoy building and running your Tamiya Escort! Hope to see you back again soon.
Best regards,
Tom, Director
Voltage Models ⚡
Top level
Just wanted to say thank you to the team for being very helpful and full of knowledge and getting orders out insanely fast, have ordered a few trucks now and the team have always been helpful
3 września 2025
Opinia niezależna
Odpowiedź od Voltage Models
Thank you, Martin! 🙌
We really appreciate your continued support — it’s great to hear you’ve had consistently positive experiences with us. The team will be thrilled with your kind words!
Best regards,
Tom, Director
Voltage Models ⚡
The guys are a great help !
26 września 2025
Odpowiedź od Voltage Models
Thank you, Jed! 🙌
Really glad to hear our team were able to help — we’ll always do our best to make sure you get exactly what you need.
Best regards,
Tom, Director
Voltage Models ⚡
Odpowiedź od Voltage Models
Angela,
Thank you for your kind words! We’re so pleased to hear you’re happy with the price, service, and speedy delivery. Delighted to have you as a happy customer and we look forward to serving you again in the future.
Best regards,
Tom
Director,
Great service
Great service, fast delivery and great price. I would definitely recommend and use again!
24 września 2025
Opinia niezależna
Odpowiedź od Voltage Models
Mat,
Thank you for your fantastic feedback! We’re really pleased you’re happy with the service, delivery, and price. Delighted to hear you’d recommend us — we’ll be here whenever you need us again.
Best regards,
Tom
Director
Prompt service
I ordered a Zorro FTX r/c car from Voltage Models. The process was easy, I was a first time customer. I ordered on the 19th and the car arrived o the 25th.
DPD delivery was very good and emails on deliver progres excellent.
The car is first class. I will use Voltage Models again.
19 września 2025
Odpowiedź od Voltage Models
John,
Thank you for taking the time to share your experience as a first-time customer. We’re delighted to hear that ordering was straightforward, your Zorro FTX arrived safely, and that you’re pleased with the car. It’s great to know DPD kept you updated too.
We look forward to welcoming you back to Voltage Models again soon!
Best regards,
Tom
Director
brilliant service
brilliant service, great prices, well packaged cannot fault at all
23 września 2025
Opinia niezależna
Odpowiedź od Voltage Models
Allan,
Thank you for your brilliant review! We’re delighted to hear you were happy with the service, pricing, and packaging — it means a lot to know we’re getting it right across the board.
Best regards,
Tom
Director
Awful experience
Awful experience. Ordered a model on the 14th as a birthday gift for the 20th. It was advertised as in stock and offered next day delivery. 2 days later I was informed that they didn’t have it and needed to order it in. I asked them to confirm it would be here in time for the 20th or to refund me so I could buy elsewhere if they couldn’t achieve this. I was informed it would be here by the 18th at the latest. Nothing arrived on the 18th so I contacted them again on numerous occasions and was just ignored, with no replies. Finally got through to them and they had no idea where my item was so I asked for a refund. It’s now the 26th and I’ve still not been refunded or received the model. I’m £200 out of pocket, my son didn’t get his present and I’ve no idea when I’ll ever be refunded. Totally useless company. Was hoping to get back into the modelling hobby but having wasted so much time and effort chasing I’m completely put off. Hopefully reading this, they may finally give my money back before I have to take legal action.
14 września 2025
Odpowiedź od Voltage Models
Rob,
We’re very sorry for the disappointment and frustration you’ve experienced. To clarify for transparency: your order was shipped quickly in good faith, but unfortunately DPD lost the parcel in transit. As soon as we became aware, we raised an investigation with DPD, processed your refund straight away, and also offered you a replacement car to make things right.
We completely understand how upsetting it was that your son didn’t receive his gift in time, and we sincerely apologise for the stress this caused. This is not the experience we want for any of our customers, and we will continue to do everything we can to ensure issues like this are resolved fairly and quickly.
Best regards,
Tom
Director,
Shop and crawler track
Very good shop and very good knowledgeable helpful staff.crawler track great fun
13 września 2025
Odpowiedź od Voltage Models
Customer,
Thank you for your review! We’re so pleased you enjoyed your visit, found our team helpful, and had fun on the crawler track. We look forward to welcoming you back for more.
Best regards,
Tom
Director,
Customer service
The Staffs knowledge and friendly approach on top of excellent customer service the member of staff I dealt with was jack and he couldn't do enough to make sure I was happy and set up Def recommend
18 września 2025
Odpowiedź od Voltage Models
Mr Ward,
Thank you for your kind words. It’s wonderful to hear that Jack looked after you so well and made sure everything was set up just right. We’re very proud of our team’s knowledge and customer-focused approach, and I’ll be sure to pass your feedback on to him.
We really appreciate your recommendation and look forward to welcoming you back in the future.
Best regards,
Tom
Director
Odpowiedź od Voltage Models
Simon,
Thank you for your review. We’re really pleased you found our staff helpful, our prices fair, and our stock selection strong. Your feedback means a lot, and we look forward to helping you again soon.
Best regards,
Tom
Director
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.