Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

For me Voicenotes is really an application of high Quality. The result of recording a lecture/meeting, the making of a transcription as the base for a custum prompt is great. Each time I am amazed of... Zobacz więcej

Oceniono na 5 z 5

Ich benutze Voicenotes und seit ca. 6 Monaten. Es ist sehr praktisch, um nicht nur unterwegs schnell Notizen festzuhalten. Die Transkription der Sprachaufnahmen erfolgt schnell und fast fehlerlos. Hil... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I was invoiced 1 hour and 14 minutes before I was charged $99.99 for an annual subscription. At 10:46pm they emailed, so no time to cancel since I was already asleep at that time. Terrible deceitful... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

Voicenotes is an intelligent note-taker that lets you record notes and meetings freely, transcribes in 100+ languages, and has a built-in AI that remembers and retrives anything you have ever recorded, transforming the app into your second brain.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

41 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Terrible customer service

Terrible customer service, the pen didn't work, and they wouldn't give me a solution or a refund.

10 lutego 2026
Opinia niezależna
Logo Voicenotes

Odpowiedź od Voicenotes

Thanks for sharing your feedback - we really appreciate it. We’re sorry your experience didn’t meet expectations.

We couldn’t find details about this issue, but we’d genuinely like to help. If you can email us at team@voicenotes.com
with a bit more context, we’ll look into it right away.

We’re always working to improve Voicenotes, and your feedback helps a lot.

- Team Voicenotes

Oceniono na 5 z 5

For me Voicenotes is really an application for professionals

For me Voicenotes is really an application of high Quality. The result of recording a lecture/meeting, the making of a transcription as the base for a custum prompt is great. Each time I am amazed of the high Quality report I get with a prompt according to the rules of RACE: Role, Assignment, Context, Endresult.

27 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Very useful app

Very useful app. I appreciate the new feature where the app memorises any uncommon names I speak about, so that it will not misspell them during transcription.

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Best voice recording app!

I love Voicenotes. Voice recognition and transcription is excellent and the related features and automations make it super handy when integrating with my other productivity apps. The team is highly responsive to feedback and suggestions. Great experience so far!

11 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Voicenotes is my 2nd brain

Using Voice Notes since almost 1 year, I can tell, it's a very useful and versatile tool that offers a range of practical features for organizing and retrieving information. The integration with Ask.ai is a standout, making it effortless to search through notes. For example, simply dictating the storage location of often misplaced items allows me to find them again in 90% of cases—saving me a lot of time and effort.

The custom prompts feature is also helpful, especially with the ability to automatically attach them to notes via tags. While the output from prompts currently needs to be copied manually into a new note, and subnotes aren’t available in the mobile app, these are minor limitations compared to the overall value the app provides. The idea of having the original script always accessible and being able to set one prompt output as the main note would make the experience even better, but as it stands, Voice Notes already delivers real productivity benefits.

7 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Deceitful business practices.

I was invoiced 1 hour and 14 minutes before I was charged $99.99 for an annual subscription. At 10:46pm they emailed, so no time to cancel since I was already asleep at that time. Terrible deceitful business practice. Most reputable businesses would not do this, especially in an industry where you would thrive. I have sent several emails requesting a refund with no response.

30 października 2025
Opinia niezależna
Logo Voicenotes

Odpowiedź od Voicenotes

To clarify, your card was only charged after your free trial ended. When you start a trial, it’s clearly mentioned that the plan renews automatically unless canceled before the trial period ends. The invoice you’re referring to is sent automatically by Stripe (our payment processor) - not by Voicenotes - and is a record of the completed charge, not a notice in advance.

That said, we completely understand that things can be missed, and we have a generous refund policy in place. We’re happy to offer a full refund as long as the account has used under 6 hours of transcription and it’s within 14 days of payment.

Please reach out to team@voicenotes.com with your account details so our team can review and process it promptly.

Oceniono na 1 z 5

Its a scam and I will explain through my experience

I signed up for a trial with Voicenotes in August to test their meeting transcription service, but I ended up not using it at all. Since then, I’ve contacted customer support multiple times with a simple request: cancel my subscription and refund the charges. Responses have been delayed, inconsistent, and unhelpful.

The subscription continued for three full months, and they were unable to stop it until October. Eventually, someone on chat support told me they would only refund the last two payments, without offering any explanation. In total, they’ve charged me around €37, and at no point was I able to manage or cancel my subscription myself through the platform.

Canceling is extremely difficult, and the customer support experience has been chaotic. This makes the service feel more like a scam than a legitimate online tool. I’m still requesting a full refund, with no success. Avoid this website at all costs.

EDIT AFTER ANSWER BY VOICENOTES:
They refused to refund me simply because my first cancellation request came from a different email. The irony is that this email was the same as the billing email shown on my payment receipts, so they clearly knew it was me—even they later confirmed both accounts were mine, saw all the receipts I sent, and admitted the charges were real. It took them three months to even resolve the issue, and while they finally stopped the subscription, they still kept my money for a service I never used. I didn’t even log in once.

So apparently, to cancel a subscription on their website you must go through customer support, because making it simple would be too honest. There is literally NO way to cancel it yourself. And this “brilliant” support team took three months just to figure out I had used the wrong email, even though I provided receipts and proof from the start. They finally stopped the charges, but of course, no refund.

That’s not customer service, it’s theft disguised as bureaucracy.

AVOID THIS SCAM SERVICE—SAVE YOUR MONEY AND YOUR PEACE OF MIND.

27 sierpnia 2025
Opinia niezależna
Logo Voicenotes

Odpowiedź od Voicenotes

Hey, this isn’t exactly what happened. After reviewing your case, we found that the confusion came from your end - you were using a different email address to cancel the subscription than the one linked to your Voicenotes account. Our team helped identify the correct account and canceled your subscription as soon as that was clarified.

Subscription cancellation can be done at any time, and the process is clearly explained in our help article (https://help.voicenotes.com/en/articles/12382105-how-to-cancel-your-voicenotes-subscription)
You can cancel directly from the app or the web, depending on where you subscribed.

As a courtesy, we also issued a refund for two weeks - even though you were on a weekly plan, which isn’t covered under our refund policy. Our policy applies to monthly and yearly subscriptions only, but we made an exception to resolve the situation fairly.

Not using a service is not a valid reason for a full refund, as software subscriptions renew automatically until canceled by the user. Users are expected to cancel their subscription when they no longer need it, rather than demanding a refund for the time they were on an active subscription but didn't use it.
This is not a scam - it’s standard subscription practice, and we’ve already gone beyond policy to assist you. There’s nothing further we can do in this case.

Oceniono na 5 z 5

The app is easy to use and makes…

The app is easy to use and makes organising meeting notes very easy. I reached out to the support team with a question about daily recording limit and the replied promptly and friendly with a solution. I have already recommended the app to several colleagues. I have meetings with people from all over the world, with some very strong regional accents, and the app has no problem transcribing these. The only improvement to the service I could suggest is to be able to create folders to organise notes into, especially useful if you are dealing with multiple projects at once.

14 października 2025
Opinia niezależna
Oceniono na 1 z 5

Inaccurate and overly cumbersome…

Inaccurate and overly cumbersome service: I wasn’t even able to transcribe a simple menu, just because it doesn’t handle line breaks. But the worst part of all is the customer service: I’ve been trying to contact them in every possible way since June, and there’s absolutely no way to get a reply. Not via WhatsApp, not via email (I wrote multiple times both to info@ and to team@), not even through 'Report an issue'. I paid for 3 months (by the way, unsubscribing is extremely difficult and totally counterintuitive), and the receipt only shows my first and last name—no details, no VAT number, nothing at all… I’ve never seen such disastrous support from an app.

15 września 2025
Opinia niezależna
Logo Voicenotes

Odpowiedź od Voicenotes

We're truly sorry to hear about your experience and the frustration it caused.

We take issues like this seriously and would like to understand what went wrong. If you're still open to resolving this, could you please email us at team@voicenotes.com
with the email address associated with your account? We'd also appreciate it if you could include the tax details you'd like reflected on your receipt, and we'll be happy to update it for you.

We’re actively working on improving our responsiveness and support experience going forward. Thanks for your patience, and we hope we can make this right.

Oceniono na 1 z 5

Great idea, terrible execution... and even worse customer support

VoiceNotes is a great idea, poorly executed and, worse, terribly managed when it comes to customer service. I subscribed to the annual plan expecting a reliable, AI-powered note-taking platform. Unfortunately, my experience has been far from that.

I’ve had several issues, but the worst happened recently: nearly all my recordings and notes from the past few months disappeared, including important meeting content and project ideas. When I contacted support, their response was vague and unhelpful. They simply said the notes couldn’t be recovered and that they would “try to replicate the issue.” That’s it — no real solution.

What’s most frustrating is that I lost content I never deleted, and now there's no way to get it back. The app not only fails to do what it promises, but it also puts your work at risk.

If you value your ideas, your time, and your work, don’t subscribe to this app. I trusted it, I paid, and I lost.

22 sierpnia 2025
Opinia niezależna
Logo Voicenotes

Odpowiedź od Voicenotes

We're really sorry to hear about your experience. After investigating your account, we found that the missing notes had been manually deleted from the user side. Voicenotes does not delete user content automatically — deletion can only be triggered through explicit user action.

In line with our privacy policy, once a note is deleted by a user, it's permanently removed from our servers and cannot be recovered. We found no evidence of auto-deletion or any app behaviour that would remove notes without user input.

We absolutely understand how critical your notes are and regret that this caused so much frustration. We’re continuing to invest heavily in reliability and safeguards, and we remain committed to transparency and trust for every user.

Oceniono na 5 z 5

Practical advice

Practical advice, and their solution worked a treat

4 maja 2025
Opinia niezależna
Logo Voicenotes

Odpowiedź od Voicenotes

Thank you so much!

Oceniono na 5 z 5

Voicenotes is an incredibly useful app

Voicenotes is an incredibly useful app, and I can't live without it now.
I even bought a DJI Mic2 as a voice recorder to capture my thoughts while I'm reading on my Kindle, then upload them in batches to Voicenotes.

30 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Lack of friction, ease of capture

I've been using voice notes for almost a year. I have around 700 notes. It became my go-to capture tool.

I realized that my short thoughts are bigger, more interesting and complex, when dictated instead of written, because of the lack of friction.

28 maja 2025
Opinia niezależna
Oceniono na 5 z 5

An essential app to organize my thoughts

I use Voicenotes every day to quickly and easily store notes. What I love most is being able to record ideas on the go and then chat with those notes to develop them further. It feels like having a personal assistant always available.

The technical support is also excellent: they responded quickly when I had a question and it’s clear they’re truly committed to continuously improving the app. Highly recommended!

19 maja 2025
Opinia niezależna
Oceniono na 5 z 5

My everyday productivity partner

What I like about Voicenotes is that they’re always listening to their users, so the app keeps evolving in the right direction—toward truly practical, everyday features.

This makes Voicenotes an app you want to use constantly; it becomes a dependable companion. Plus, it’s available on virtually every platform, which makes it even easier to use—from my smartwatch to my PC.

13 maja 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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