I used to run a virtual private server through Net Logistics, hosting about 30 sites which I had built, up to about 10 years ago. When Dreamscape bought both Net Logistics and Vodien, they consolidate... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been with Vodien many years. Support have been excellence especially Mr Gedeon whom he assisted me this morning (I-25905547) with my outlook email settings. He have been very patience with noo... Zobacz więcej
Reakcja na opinię
Requested for assistance regarding some matters with FTP configuration and email issues after we migrated to a new custom server. The service respresentative, Jane, handles it professionally and is ab... Zobacz więcej
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Jane's help with my issues were great. Corrected some of the wrong information provided the previous night by another agent. Too early to confirm if all is now good, but I know I can always go back t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Dane kontaktowe
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapur
- vodien.com
4,4
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The reviews listed here are lies…Vodien is a terrible choice.
The reviews listed here are lies because Vodien encourages customers to post positive reviews ONLY on positive customer support interactions. Vodien is NOT a good company to deal with, they do not get the basics of their DNS hosting correct and simple things like A records, MX records and TXT records do not work because behind the scenes their systems are all based on acquisitions, so they don't talk to each other. Updating a CheapDomains DNS record in the Vodien interface fails, EVERY TIME. Going through support leads to no progress quickly. It takes weeks to get anything done. If you're Australian - DO NOT USE VODIEN.
27 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Aaron,
Thank you for taking the time to share your feedback.
We are sorry to hear about the difficulties you experienced with our DNS services and support. We understand how frustrating it can be when technical issues take longer than expected to resolve. This is not the level of service we aim to provide, and we take your feedback seriously.
We would appreciate the opportunity to review your situation in more detail and assist further. Please contact us at reviews@vodien.com with your account details so we can investigate and follow up appropriately.
Thank you for bringing this to our attention. Your feedback helps us improve our services.
Kind regards,
Cathy T.
Online Experience Specialist
My issue was solved in 1 interaction
My issue was solved in 1 interaction! These guys are professional and helpful! Been with them for 13 years now since 2013 and they never disappoint!
26 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Dr. Jit Seng,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Service and efficiency
26 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Steve,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Technical Support
It makes a pleasant change when seeking technical advice to get attended to promptly and by an agent who has the technical knowledge to solve the problem. Well done Vodien
27 stycznia 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Rob,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
It was very easy to get in touch with…
It was very easy to get in touch with customer service and communicate with the technical team. They responded promptly and resolved my issue quickly and efficiently.
25 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Quick access to online help.
Quick access to online help.
It was a real person and not a chatbot. They sorted my issue quickly and in one transaction.
22 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Steve,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Quick Respond
The support team was quick to respond to my issues, and very quickly resolved the matter.
22 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Ignatius,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
The support officer Cliff was helpful
Cliff was helpful and answered my questions.
19 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Paul,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Great experience with online help, once I was connected.
My problem was I lost my password to get into an account. The online help seemed to be going in circles for a while until I was connected. From there on, it was a quick easy solution from a courteous knowledgeable agent.
18 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Peter,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
AVOID VODIEN AT ALL COSTS
I have been with Vodien for 6 years, and since that time i have experienced significant problems and issues with the normal functions of my website. The quality of service has been disgraceful undermining the my website in general.
I canceled my hosting yesterday February 12th and am owed 4 months. After communication with customer service i was told 3 months refund would be given but the person i was speaking too may not have the ability to read a calendar and was unable to give me a correct total of my refund but assured me in 24 hours i would receive the refund as it would be calculated by the dedicated team of muppets at Vodien.
After 48 hours an email arrives and No refund was offered and no further contact was returned, customer service is non existent, and customer relations are despicable.
Mysteriously your services at Vodien will make your site run slow, you can be guaranteed that your site will suddenly be infested with bots as the main game for Vodien is to get you to upgrade services in order to fix problems that only showed up when you switched to Vodien in the first place. A devious company that will screw you every chance they get.
BEWARE of fake positive reviews, this company should never have a rating over 1.0 the base line for the worst internet solutions there is online.
15 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Giuseppe,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience, particularly regarding the performance of your website and the concerns raised about your refund. We understand how frustrating this situation must have been, especially after your recent cancellation and the expectations set around the refund timeframe and amount.
This is certainly not the level of service we strive to deliver. We take concerns about billing accuracy, service reliability, and customer support very seriously, and we would like the opportunity to review your case thoroughly.
Please reach out to us at reviews@vodien.com with your account details and any relevant correspondence so we can investigate the matter further and provide clarification regarding your refund and service concerns.
Thank you again for bringing this to our attention. Your feedback is important and helps us improve our services.
Kind regards,
Cathy T.
Online Experience Specialist
Great support
Great speed and the person is patience and provided good advice and check on all the possible troubleshooting to help in our case
15 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Jason,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Email problems beyond my ability to fix…
I had email problems beyond my ability to fix. The Vodien agent identified the problem in the settings and made changes. Very efficient process on chat. Thank you.
12 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Eugene,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
fast respon ,helpful customer service…
fast respon ,helpful customer service ,easy to setle problem by customer helpful guide.
11 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Kind regards,
Cathy T.
Online Experience Specialist
Thank you Jeremiah
Thank you Jeremiah, He was patience and solve the issue.
9 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Les,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Rule is the one of best customer…
Rule is the one of best customer support within your team. Polite and helpfull. Take care of clients and solve problems very fast. A BIG THANK to Rule for the exccelent support.
From Reseller Eric Chen
6 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Eric,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
I purchased all of my services from…
I purchased all of my services from your company previously. Despite that, when I needed help, I was told I had to pay extra just to receive support.
This is extremely disappointing and unprofessional. Based on this experience alone, your service deserves 1 star. If my client had not already bought their domain and hosting through you, I would never choose your service again.
I work at an agency, and after this experience, I will actively advise my clients and professional network to never use your services. This kind of treatment is unacceptable.
5 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and the frustration caused when you sought assistance. We understand how disappointing it can feel to be asked about additional support options, particularly when you’ve previously purchased services with us and expected help to be readily available.
Your concerns regarding the support experience and its impact on your professional trust have been noted. This is not the experience we aim to provide, and we take feedback like this seriously.
We’d appreciate the opportunity to review what occurred and address your concerns further. Please reach out to us at reviews@vodien.com
with the relevant account details so we can investigate and follow up appropriately.
Thank you for bringing this to our attention. Your feedback helps us identify areas where we need to improve.
Bern O.
Online Experience Specialist
Mark is really patient and assisted me…
Mark is really patient and assisted me with my queries. Really save my day.
4 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Abdul,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
The agent was spontanous and resolver…
The agent was spontanous and resolver the issue immediately.
4 lutego 2026
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Mohd,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.