I used to run a virtual private server through Net Logistics, hosting about 30 sites which I had built, up to about 10 years ago. When Dreamscape bought both Net Logistics and Vodien, they consolidate... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been with Vodien many years. Support have been excellence especially Mr Gedeon whom he assisted me this morning (I-25905547) with my outlook email settings. He have been very patience with noo... Zobacz więcej
Reakcja na opinię
Requested for assistance regarding some matters with FTP configuration and email issues after we migrated to a new custom server. The service respresentative, Jane, handles it professionally and is ab... Zobacz więcej
Reakcja na opinię
Jane's help with my issues were great. Corrected some of the wrong information provided the previous night by another agent. Too early to confirm if all is now good, but I know I can always go back t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Dane kontaktowe
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapur
- vodien.com
4,4
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent support
Excellent support - helped me resolve my issues.
16 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Foo,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
good knowledge
15 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Cynthia,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Resolve with Empathy
Junmar assisted me with details in resolving the issues I had when I upgraded to a VPS, despite not being in that department. Able to relate what I'm trying to reiterate as I'm not well versed in IT jargon.
14 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
fast respond with clear answer .
fast respond with clear answer .. easy to understand..
12 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Geoff is truly an expert in his domain
Geoff is truly an expert in his domain. His professionalism and genuine dedication to go the extra mile always make the day special for his customers.
11 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Cornelius,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Quick and helpful response.
4 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
The vodien chat was fast and easy to…
The vodien chat was fast and easy to use. The member new their stuff so we got the issue resolved
3 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Best regards,
Sambrin O.
Online Experience Specialist
The representative was efficient and…
The representative was efficient and understanding whilst their office was experiencing earthquake aftershocks.
My issues were resolved completely
2 października 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Trudie,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Support agent is knowledgeable and…
The support agent is knowledgeable and patient...
22 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello John,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Regards,
Bern O.
Online Experience Specialist
Very helpful in a field where my…
Very helpful in a field where my technical knowhow is limited ;-)
19 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Andrew,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Marion had been a great help and was…
Marion had been a great help and was very patience in answering all of my enquiries! Thanks Marion :)
17 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Dian,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Change of ownership
The agent was very patient and walked me through things.
16 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Barbra,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Chat - the way to go
I've found Vodien to be very fast and efficient, especially when using their chat facility
15 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Adrian,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Ratchanee,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
My experience was terrible
My experience was terrible, yet again. I’m not receiving emails from various clients. Vodien call centre told me I was incorrectly put on a basic server when I was paying for an enhanced product. They said they fixed the problem but I’m still not receiving selected emails. It is costing me real money. Plus every time I ring Vodien I’m on the phone at least an hour with no resolution. Having to use my private email as a workaround because I don’t have the time to go back to your terrible call centre.
1 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Tim,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Saved my time and my sanity
Complex problem (to me) I was trying to sort it out for 45 minutes on my own. Gave up and messaged. Job done with a very pleasant conversation in about 15 minutes. I love great tech support. This is just the best!! Thanks Jason. Hero.
10 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Vodien is unreliable Provider Today the…
Vodien is unreliable Provider Today the Server drops No one there to help we PAID THOUSANDS Yet their Service,this is not the 1st time,it's my 5 th just frustrating how I answer my Management Never ever work with them.
7 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Nolan,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Vodien is unreliable Provider Today the…
Vodien has proven to be an utterly incompetent and disgracefully unreliable provider—despite thousands paid, their repeated server failures and complete lack of support have left us stranded, humiliated before management, and furious that we ever trusted them with our business.
7 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Jhon,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
MARION - Excellent
MARION was very very patient and an asset to Vodien. She waited till the DNS were nicely replicated, and kept checking on the progress. I was with her for a good 2 - 3 hours. And she was super patient throughout.
6 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hello Robert,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Not too bad but not too good
Not too bad but not too good . Chat response is fast.
Actaully, I have made two times livechat to request to upgrade my email plan. At first they have confirmed me their colleage will make a call to teach me upgrade, but they have not called me. Finally, I have to make 3rd on live chat on 2/9 , their colleague send me the link at once to arrange payment in the same time
2 września 2025
Opinia niezależna
Odpowiedź od Vodien Internet Solutions Pte Ltd
Hi Grace,
Thank you for sharing your feedback. We apologize for the delay and any inconvenience you experienced while trying to upgrade your email plan. We appreciate your patience and are glad that our team was able to provide the payment link during your most recent chat.
To help us review your case and ensure a smoother experience in the future, could you please share your customer ID, domain name, and any relevant case ID by emailing reviews@vodien.com?
Thank you for your time and understanding.
Kind regards,
Sambrin O.
Online Experience Specialist
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.