vMobility Group Recenzje 

206
•
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Aleena was very helpful and calm. In the process I have come across some passive agressive experience and people. When going through a car accident, tension and stresses are high, you want someone to... Zobacz więcej

Oceniono na 5 z 5

Fleet drive Ben was really helpful with the delivery and handover of the car to my work address making the process really easy.

Oceniono na 1 z 5

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi konsultingowe

Napisane przez firmę

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

206 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(206)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 113

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

RIP off

Just had an email from v motsbility , almost 4 months after a courtesy van was returned, after they cancelled the first pick update I wasn’t present when they picked it up the next day, I’m a plasterer and there were definitely dusty footprints on the cab floor, I’ll admit that…..I’m being billed for £188.60 for damage!….the cost has just been assessed according to the email, 4 months later. Steer clear of them

10 lipca 2026
Opinia niezależna
Logo vMobility Group

Odpowiedź od vMobility Group

Thank you for taking the time to share your feedback, and we’re sorry to hear you’re unhappy with the charge applied to your hire.

We’ve looked into your case and can confirm the charge relates to interior cleaning of the vehicle, which the hire supplier documented with images on return. The amount reflects the cost we were billed by the supplier and passed on directly, with no mark-up. Our records also show this was first notified to you by email back in April 2026.

We completely understand these charges can be frustrating, and we’re always happy to take a closer look. If you’d like us to go through the details with you, please drop us a line at damage@vmobilitygroup.com and we’ll be glad to help.

Kind regards,
vMobility Group​​​​​​​​​​​​​​​​

Oceniono na 1 z 5

Rip off Group

had a car via Sopp Sopp insurance as one of their insured hit me. vmobility dropped off driver refused to stay while I checked car with colleague yelling at him on phone to get me to scan QR code. On pick up discovered their person marking car for anything they could find, had not even informed me they were there guess half hour at least, when confronted told me "nothing to do with you Sopp Sopp will pay" refused to let me discuss. Two weeks later send photo's of damage, miniscule chip in windscreen which no single driver would notice and damage to bumber which I had photo'd on delivery so clearly this is a pick up only process. Clearly a ripoff company, if any of your insurance companies suggest you taking a courtesy car from vMobility refuse.

6 lipca 2026
Opinia niezależna
Logo vMobility Group

Odpowiedź od vMobility Group

Thank you for taking the time to share your feedback. We are sorry to hear you’re unhappy with the damage charge applied to your hire.
We completely understand that damage charges are frustrating, and we want to make sure your concerns are looked into properly.

While customers remain liable for damage caused to the hire vehicle whilst in their possession, we will always investigate any disputed charge levied by the hire supplier and review the evidence on file, including the vehicle condition records from collection and return.

So we can resolve this directly, please email damage@vmobilitygroup.com with your hire agreement reference and we’ll ensure it’s investigated.

Kind regards,
vMobility Group​​​​​​​​​​​​​​​​

Oceniono na 1 z 5

Absolute disgust

Absolute disgust

Charge me 3 months later £108 , so called £60 parking charge with £40 admin and £8 for clerical charge, Weren’t interested, new nothing about it, Not able to challenge, passed pillar to post, not there issue, that’s why they take your card details at start and couldn’t care less, attitude stinks , one of the worst companies ever dealt with, utter disgrace , avoid at all costs

3 lipca 2026
Opinia niezależna
Logo vMobility Group

Odpowiedź od vMobility Group

Thank you for taking the time to leave your feedback.

We understand that receiving charges relating to parking fines can be frustrating. However, as the user of the hire vehicle, you are responsible for the payment of any parking fines incurred while the vehicle was in your possession. This is clearly set out in the hire agreement provided at the outset of your hire.

We only ever seek to recover the actual costs that have been incurred. This includes the administration charges passed on to us by the hire car company for processing the fine — we do not add any additional fees.

If you wish to dispute these charges, please contact us directly with full details of your dispute and we will be happy to investigate the matter for you.

We look forward to hearing from you so we can resolve this.​​​​​​​​​​​​​​​​

Oceniono na 4 z 5

Handover for the van was smooth

Handover for the van was smooth. Jeff Joseph was great. Very calm and easy to speak to. I understood everything that was being spoken about and the procedures too. Very nice man. Good member of your staff.

17 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

After a minor accident , due diligence

After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solicitors as a "lead." Winn immediately automated the process—instructing V. Mobility and Fix Auto Bristol—without once contacting my insurance company to verify if legal representation was even needed. It isn’t.
If it weren't for a vigilant other party who questioned the setup, this would have escalated further. My actual insurer is now dealing with the claim. Winn Solicitors must start auditing the phone calls of the leads they buy instead of blindly paying commissions for fraudulent referrals. V Mobility have actually told the gentleman concerned (the accident was only a few days ago ) to instruct me to contact Winn Solicitors or they won’t cancel. I will 100% not be doing this as I didn’t instruct Winn Solicitor in the first place. Please accept the cancellation you’ve received from Jamie as correct as you will not be being paid

22 maja 2026
Opinia niezależna
Logo vMobility Group

Odpowiedź od vMobility Group

We are sorry to hear that you have had a bad experience. However, we are in no way involved in any claims scams and our only involvement is to provide a replacement hire vehicle, as instructed and to be clear this instruction was not received from Winn Solicitors - this assertion is incorrect. We act with integrity and respect the confidentially of our customers and clients. You are not our customer and you have not received or had any interaction with vMobility. We therefore recommend that you raise your complaint directly with the appropriate party.

Oceniono na 5 z 5

Delivery of the rental car was great

Delivery of the rental car was great, very efficient- Jeff Joseph had great communication upon delivery of the vehicle and how to use the vehicle. the car was very like for like in size - would highly recommend

20 maja 2026
Opinia niezależna

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