Aleena was very helpful and calm. In the process I have come across some passive agressive experience and people. When going through a car accident, tension and stresses are high, you want someone to... Zobacz więcej
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Fleet drive Ben was really helpful with the delivery and handover of the car to my work address making the process really easy.
Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Zobacz więcej
Reakcja na opinię
Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.
Dane kontaktowe
2010 The Crescent, Solihull Parkway, Birmingham Business Park, B37 7YS, Birmingham, Zjednoczone Królestwo
- 0121 289 2689
- info@vmobilitygroup.com
- vmobilitygroup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jeff Joseph was highly professional
Jeff Joseph was highly professional, kind and vey well mannered driver and delivered the courtesy car with all the technical details explained to the highest possible standards.
Well impressed!!
Jeff was really polite and explained…
Jeff was really polite and explained everything calmly and slowly so I could understand and keep up with the process. Turned up exactly when he said he would as well which was nice!
Nice courteous gentleman
Nice courteous gentleman. Went through car operation in a very detailed manner. Hand off was as smooth as it gets.
Jeff was very professional and helpful…
Jeff was very professional and helpful with the delivery of the hire car. Explained everything fully and even had a couple of jokes too!!
From customer servise to dropping…
From customer servise to dropping vehicle they are really fast and good at delivering car specially white jeff. I was back on the road the next day. Really good service totally recommend.
RIP off
Just had an email from v motsbility , almost 4 months after a courtesy van was returned, after they cancelled the first pick update I wasn’t present when they picked it up the next day, I’m a plasterer and there were definitely dusty footprints on the cab floor, I’ll admit that…..I’m being billed for £188.60 for damage!….the cost has just been assessed according to the email, 4 months later. Steer clear of them

Odpowiedź od vMobility Group
Rip off Group
had a car via Sopp Sopp insurance as one of their insured hit me. vmobility dropped off driver refused to stay while I checked car with colleague yelling at him on phone to get me to scan QR code. On pick up discovered their person marking car for anything they could find, had not even informed me they were there guess half hour at least, when confronted told me "nothing to do with you Sopp Sopp will pay" refused to let me discuss. Two weeks later send photo's of damage, miniscule chip in windscreen which no single driver would notice and damage to bumber which I had photo'd on delivery so clearly this is a pick up only process. Clearly a ripoff company, if any of your insurance companies suggest you taking a courtesy car from vMobility refuse.

Odpowiedź od vMobility Group
Absolute disgust
Absolute disgust
Charge me 3 months later £108 , so called £60 parking charge with £40 admin and £8 for clerical charge, Weren’t interested, new nothing about it, Not able to challenge, passed pillar to post, not there issue, that’s why they take your card details at start and couldn’t care less, attitude stinks , one of the worst companies ever dealt with, utter disgrace , avoid at all costs

Odpowiedź od vMobility Group
Jeff Joseph was very professional and…
Jeff Joseph was very professional and gentle. Really good service
Amazing service and the car literally…
Amazing service and the car literally made my daughters prom thank you v mobility group so much
Handover for the van was smooth
Handover for the van was smooth. Jeff Joseph was great. Very calm and easy to speak to. I understood everything that was being spoken about and the procedures too. Very nice man. Good member of your staff.
Geoff and roger really helpful and…
Geoff and roger really helpful and handover experience smooth. Also the chap who delivered the car was very helpful and thorough. Can't remember his name so if you could pass on. Thank you
After a minor accident , due diligence
After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solicitors as a "lead." Winn immediately automated the process—instructing V. Mobility and Fix Auto Bristol—without once contacting my insurance company to verify if legal representation was even needed. It isn’t.
If it weren't for a vigilant other party who questioned the setup, this would have escalated further. My actual insurer is now dealing with the claim. Winn Solicitors must start auditing the phone calls of the leads they buy instead of blindly paying commissions for fraudulent referrals. V Mobility have actually told the gentleman concerned (the accident was only a few days ago ) to instruct me to contact Winn Solicitors or they won’t cancel. I will 100% not be doing this as I didn’t instruct Winn Solicitor in the first place. Please accept the cancellation you’ve received from Jamie as correct as you will not be being paid

Odpowiedź od vMobility Group
“The drivers who dropped my car were…
“The drivers who dropped my car were incredibly professional and courteous throughout. I was thoroughly impressed with the whole experience and would highly recommend their service to anyone.”
Car has been dropped off today by…
Car has been dropped off today by Darren what a lovely service
Brilliant service
Brilliant service, polite, friendly and helpful delivery drivers. The hire car was really nice and easy to drive. Highly recommend.
Great attentive service by Jeff who…
Great attentive service by Jeff who delivered my hire car and went through everything I needed to know. Thanks
The driver delivering my hire car was…
John the driver delivering my hire car was very polite and explained clearly what I needed to know. The virtue of a more senior person age wise who knows how to speak and deal with a. Customer.
Delivery of the rental car was great
Delivery of the rental car was great, very efficient- Jeff Joseph had great communication upon delivery of the vehicle and how to use the vehicle. the car was very like for like in size - would highly recommend
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