Ive had Vixa for a while now and have been relatively pleased with it. I recently changed my car and have had difficulty updating my new details. I was told this was a glitch and is being rectified so... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Ive had Vixa for a while now and have been relatively pleased with it. I recently changed my car and have had difficulty updating my new details. I was told this was a glitch and is being rectified so... Zobacz więcej
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Sorry but theres nothing at all in this gadget lol damn like seriously 😒😒 battery health good car engine good thats it, even when its unplugged should at least say offline 🙈 better off buying Caris... Zobacz więcej
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Gives no useful information. The only thing I used it for was monitoring battery health. It always showed as low for over a year, but worked fine. When the battery was drained so the car wouldn’t star... Zobacz więcej
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Useless Device, horrible customer service, takes forever to hear back from the customer support, they charge you £6 monthly for a service they don't even provide. Every single time their app fails, ap... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Got this vixa thing for our car as there is definitely something wrong with our car but in the app it says its perfectly fine. The gear goes back to neutral when I turn it to drive. Definitely dangerous but vixa says my car is fine. 🤦🏻♀️🤦🏻♀️🤦🏻♀️

Odpowiedź od Vixa
Car broke down the Vixa app was telling me everything was great
15 fault codes when it was taken to the garage !
The device is unfit for purpose

Odpowiedź od Vixa
Great tool in health checking my battery and if i have any engine faults. Also great links for servicing and tyres. Also love to see where my car is parked especially in busy car parks, pin points me spot on where i left it
Excellent piece of kit very easy to install, the battery health check was very accurate and the tyre wear scanner is a brillant edition. The virtual mechanic function has given me some great advice in regards to keeping my vehicle winter ready.

Odpowiedź od Vixa
App is poor. Incredibly slow to update and frequently crashes. Many parts of the App don't even work.
The only thing worse than the App is the customer service when you have an issue. Slow and unresponsive.
Won't use again.

Odpowiedź od Vixa
Really nifty piece of kit! For someone who finds understanding how my car works quite daunting, I've been really relieved having the Vixa device over the last 12 months. It gave me a heads up on when my MOT was due which I booked direct through the app, and the tire checker feature is great - gives me peace of mind on long journeys!

Odpowiedź od Vixa
Cool app and idea, looking forward to features being added in the future.
Device not working and customer service keep giving me excuses but still they continue to take my money !! I want my money back and take this useless device and throw it in the bin

Odpowiedź od Vixa
Very useful device and easy to use app. It gives you confidence knowing your car is in good condition before every trip.
Wow, well done AA for lauching this new device. Its a game changer for your vehice and a must. It lets you know in advance when a problem is arising and also has advice on what the probable cause is. You have online technical support team on hand for further advice ensuring the vehicle is safe to drive. Books your vehicle in for MOT and for repairs nearby and the best thing of all, it has a built in device so you know where your car is or was last parked. So simple but elegant. 100% recommended!
Useless Device, horrible customer service, takes forever to hear back from the customer support, they charge you £6 monthly for a service they don't even provide. Every single time their app fails, app logs you out from your phone, there are many better brands that you can use such as " car pal "

Odpowiedź od Vixa
This app is totally useless and does not give any information at all. I can diagnose more information standing next to the car doing a visual check ?

Odpowiedź od Vixa
I installed it and it seemed ok but then I had a failure of cylinder-3 injector of which it had not given any warning (£420 repair) it then showed a “low severity” fault with the glow plugs, so I had them replaced but Vixa continued to show the fault after they had been fixed - I contacted customer support who told me they would reset my Account and from that point onwards Vixa hasn’t worked. Contacting customer support is an utter waste of time, they are really useless - I reported the issue and chased it several times and they don’t get back to give any updates on what is happening (If anything) and give no idea as to when the problem will be fixed. I had expected better from the AA

Odpowiedź od Vixa
I subscibed to the AA vixa monitoring app.
This morning my battery was flat. The app stated that my battery was in good condition. I called AA out and they diagnosed that the battery had failed. I can only assume that it has never worked. I feel conned. Wish I had seen the other reviews before subscibing.

Odpowiedź od Vixa
Shows battery low even though a new battery.

Odpowiedź od Vixa
bought And installed vixa on 31st Aug 2025. I've had the device for 6 weeks now And after multiple software updates 2 months refund it's still not working.
It has never been working since I installed it and they keep telling me next week they have an update. Next week comes and goes and still not working.

Odpowiedź od Vixa
Signed up in September, email confirmation advised that the vixa device would arrive in 3 to 5 days. On the 7th day called to find out where it was to be told that the despatch team had not received my order. Guy on the phone apologised and issued a credit for the 3.99 I paid when I signed up. Also said he'd get the device posted out. Several days later I called again and after speaking with a somewhat rude customer service operator (Abdul) he told me that he did not know when I would receive the device. Clearly there is a supply issue but in the meantime the AA is still allowing orders and taking people's money! I raised a complaint but wholly expect it's been filed in section BIN. Save your money people.

Odpowiedź od Vixa
This device is rubbish. I've had this 2 years. It's never worked. Called and emailed customer service. Hopeless. Surprised to get an email saying my battery was defective despite the app showing that the device wasn't connected to the Internet. Zero stars more appropriate.
The app they had before the Vixa worked perfectly but they replaced it with rubbish.

Odpowiedź od Vixa
Waste of time and money ! Thought it would be useful for engine health , it’s telling me my engine is good but in the car there is a red warning light showing low coolant level !! So what’s the point ?!!! Sending it back and cancelled my subscription

Odpowiedź od Vixa
Garbage. Despite unplugging and rebooting the device doesn't show my driving score. Ended out cancelling. Poor customer support and response times.

Odpowiedź od Vixa
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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