Vivapets Recenzje 348

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have ordered many times and never disappointed. Great products and fast delivery. I bough something on Vivapets and in the same time bough from local (Australian) online petshop. It has arrived in t... Zobacz więcej

Oceniono na 5 z 5

Great experience, saved me from having to look for the same products in person in Canada. Good thing being that it's sourced from the EU which has higher ethical standards in manufacturing, giving me... Zobacz więcej

Oceniono na 5 z 5

A experiência decorreu exemplarmente bem. Sou do Porto mas vivo na Arábia Saudita. O meu pedido foi recebido com celeridade e sem qualquer contratempo, o que é magnifico para quem vive neste lado do m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We are incredibly grateful that VivaPets ships to Slovakia. For us, this is genuinely important, because in our region (Eastern Europe), the same veterinary diet food is often replaced by... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Vivapets is a specialized online shop which sells a wide selection of the best European pet supplies products worldwide. Curated with love for your cat, dog, small or exotic pet. Shop with us!


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

348 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

I have ordered many times and never…

I have ordered many times and never disappointed. Great products and fast delivery. I bough something on Vivapets and in the same time bough from local (Australian) online petshop. It has arrived in the same time, which is incredible as Portugal i very far. Not to mention the product i buy from Vivapets isn't available in Australia at all. Thank you.

12 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

EU quality

Great experience, saved me from having to look for the same products in person in Canada. Good thing being that it's sourced from the EU which has higher ethical standards in manufacturing, giving me peace of mind applying the repellant on my border Collie

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Rapidez

Chegou super rápido em perfeitas condições e muito bem embalado. Excelente serviço.

2 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

replacement

Excellent service,

5 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Oceniono na 5 z 5

Extremly grateful thank you!

We are incredibly grateful that VivaPets ships to Slovakia. For us, this is genuinely important, because in our region (Eastern Europe), the same veterinary diet food is often replaced by products manufactured in Poland, and unfortunately we have repeatedly noticed a very clear difference in quality.

Our dog is extremely sensitive and after comparing the French-made version with the Polish-made version of the same food (Hypoallergenic royal canin), the difference is obvious even physically:
- the French kibble is denser and more compact
- it has a natural oily/fatty coating on the surface
- it feels richer and more substantial
- it keeps our dog full and satisfied for much longer

The Polish version, on the other hand, felt much drier, much more porous and “puffed”, almost like empty sponge/polystyrene inside. Our dog became hungry again very quickly after eating it, her digestion was clearly worse, and it simply did not seem to nourish her in the same way.

For owners of sensitive dogs, these differences matter a lot. This is not just about preference, it can have a real impact on digestion, satiety and overall well-being.

Thank you, VivaPets, for making it possible to access the French version and for shipping to Slovakia. For pet owners like us, this truly makes a huge difference.

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vivapets

Hi Helena

Thank you so much for taking the time to share such a detailed and thoughtful review with us. We are truly delighted to hear that our shipping to Slovakia makes such a positive difference for you and your dog.

We completely understand and validate your observations for sensitive pets, the consistency and quality of their food are essential for their well-being.

Knowing that the French-made version helps your furry friend feel nourished and healthy is exactly why we do what we do. We are happy to be your reliable source for the products you trust!

Vivapets🐾

Oceniono na 5 z 5

Livraison

Je n'ai pas encore essayé beaphar fiprotec spot on sur mes chats mais je n'ai pas d'inquiétude
La livraison est number one. J'adopte cette cie.

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vivapets

Hi Guylaine!
Thank you so much for your kind words and for choosing us. We are thrilled to hear that your delivery experience was "number one"! We hope the Beaphar Fiprotec works well for your cats, and we look forward to continuing to serve you and your furry friends in the future.
Vivapets🐾

Oceniono na 5 z 5

Quick & efficient

Quick & efficient, definitely recommend. Five * - thank you.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Oceniono na 5 z 5

Easy to order

Easy to order. Just wish I knew it wasn't a local NZ warehouse

25 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hi Candice,
Thank you so much for your feedback and for the 5-star rating! We are delighted to hear that you found the ordering process easy. We are here to help you and your furry friends whenever you need!
Vivapets🐾

Oceniono na 5 z 5

Flawless delivery

Flawless delivery

20 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Oceniono na 5 z 5

Fast delivery

Fast delivery
Professional

26 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Oceniono na 5 z 5

Atendimento online excecional

Atendimento online excecional.
Deram todas as informações necessárias e efectuamos a compra em duas fases destintas sem qualquer problema.
Muito obrigada

24 marca 2026
Opinia niezależna
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Odpowiedź od Vivapets

Olá Teresa,

Muito obrigado por partilhar a sua experiência connosco! Ficamos genuinamente felizes por saber que o nosso atendimento online foi útil e que o processo de compra correu de forma tranquila, mesmo sendo realizado em diferentes fases.

A nossa prioridade é garantir que tem todo o apoio necessário para cuidar do seu melhor amigo. Contamos com a sua visita em breve!

Arca de Noé🐾

Oceniono na 5 z 5

Exactly what I ordered with no import…

Exactly what I ordered with no import issues.

16 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hi Lois, thank you so much for your feedback! We are glad to hear that your order arrived exactly as expected and that the delivery process was smooth and hassle-free. Ensuring a precise and efficient experience for you and your pet is a top priority for us. We look forward to seeing you again soon!
Vivapets🐾

Oceniono na 5 z 5

Le service a été parfait

Le service a été parfait. Merci.

9 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hello Michel
Thank you so much for your kind words! We are happy to hear that you had a perfect experience with our service. Your satisfaction is our top priority, and it is wonderful to know we met your expectations.
Vivapets🐾

Oceniono na 5 z 5

Was hesitant after other comments…

After reading other reviews I was a bit hesitant but figured I would try it since I was saving so much compared to my vet. I will be doing it from this point on - quick easy ordering and I was delivered within 9 days, highly recommend for savings :)

27 lutego 2026
Opinia niezależna
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Odpowiedź od Vivapets

Hi Sophie, thank you so much for giving us a chance! We are thrilled to hear that you had such a positive experience and that we could help you save on your pet's essentials. Providing a quick, easy, and reliable service is always our priority, and it is wonderful to know your order arrived promptly. We look forward to helping you and your pet again soon!
Vivapets🐾

Oceniono na 5 z 5

Excellent attention to detail parcel…

Excellent attention to detail parcel arrived safely and on time

23 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hi Jonathon, Thank you so much for your kind feedback! We are delighted to hear that your parcel arrived safely and right on time. We put a lot of care into every detail to ensure you and your pet receive the very best service. We look forward to seeing you again soon!
Vivapets🐾

Oceniono na 5 z 5

I really appreciate Vivapets

I really appreciate Vivapets! Their pet supply service is top notch! I am able to order pet food from the other side of the world and have it delivered to my door.

18 marca 2026
Opinia niezależna
Logo Vivapets

Odpowiedź od Vivapets

Hi Darrin

Thank you so much for your kind words! We are thrilled to hear that you're happy with our service. Our mission is to make life easier for pet owners across the globe, and it’s wonderful to know we can get your pet's essentials delivered right to your door, no matter the distance. We're always here to help you and your furry friends!

Vivapets🐾

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