Premier League customer service. Lika and the gang are proactive in managing your experience, transparent and super helpful, not to mention timely in their responses and all in all, make you feel... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries. Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t... Zobacz więcej
I’ve been using Vitl for the past 3 years and it’s honestly made such a difference to how I keep on top of my vitamins. The daily packs make it so easy, especially when I’m travelling for work ,... Zobacz więcej
Reakcja na opinię
I've been using Vitl for a few years now and I'm really impressed. The vitamins feel high quality, the packaging is clean and easy to use, and the daily packets make it simple to stay consistent. I'... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.
Dane kontaktowe
Francis House, 11 Francis St, SW1P 1DE, London, Zjednoczone Królestwo
- 0203 488 0747
- info@vitl.com
- vitl.com
4,7
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Occasionally bottles are labelled…
Occasionally bottles are labelled wrongly but when pointed out, personnel correct this.
Generally good. Human service. Occasional blips but sorted out with great customer service
1 lipca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Rebecca,
Thank you so much for taking the time to leave us a review! 💛
We're so pleased to hear you had a positive experience with our team. We always encourage our customers to reach out if they ever need a hand, and we're glad we were able to get everything sorted for you.
Thank you for your support, and we look forward to continuing to support you on your health journey!
Best regards,
Lika 🌟
I cancelled my subscription because the…
I cancelled my subscription because the website usage was poor and would not allow me to view and cancel my subscription. I did it via email and received confirmation my subscription was cancelled, yet this month I have been charged again for a product I don't want. I cannot recommend this website as this is a very poor service
1 lipca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Se,
Thank you for taking the time to share your feedback, and we're genuinely sorry for the experience you had.
We can confirm that we've since been in touch with you directly and have resolved your query, including arranging a refund and ensuring everything has now been actioned.
We always aim to provide the best possible experience for our customers, so we're sorry this wasn't the case for you. Thank you again for your feedback, and we wish you all the very best going forward. 💛
Best regards,
Lika 🌟
Premier League customer service.
Premier League customer service.
Lika and the gang are proactive in managing your experience, transparent and super helpful, not to mention timely in their responses and all in all, make you feel valued as a customer.
Bravo Vitl
24 czerwca 2026
Opinia niezależna
Odpowiedź od VITL
Hey Josh,
Thank you so much for your incredibly kind words! 💛
It really means a lot to us to hear that you felt supported and valued throughout your experience. That's exactly what we strive for, and we're so pleased we could be there to help whenever you needed us.
Thank you for taking the time to share your experience and for being part of the Vitl community.
Best regards,
Lika 🌟
Great product and excellent customer…
Great product and excellent customer service.
10 czerwca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Daniel,
Thanks so much for taking the time to leave a review! We're delighted to hear you've had a positive experience with both our vitamins and customer support.
We really appreciate your support! 😊
Best regards,
Lika 🌟
I’ve been with VITL for over 3 years…
I’ve been with VITL for over 3 years now, and that consistency matters deeply to me.
In wellness spaces, trust is built through steadiness, care, and sincere service — not pressure. VITL has always felt thoughtful, calm, and genuinely human in the way they support customers.
My recent interaction with Lika reminded me why I’ve stayed with the company for so long. The communication was kind, reassuring, and handled with professionalism and warmth.
As someone who values intentional wellbeing, emotional balance, and ihsān — excellence carried with care — I truly appreciate the atmosphere VITL creates around both its products and customer service.
I sincerely hope they continue growing and remain part of my life for many more years to come. ✨
26 maja 2026
Opinia niezależna
Odpowiedź od VITL
Hi there,
Thank you for taking the time to leave such a thoughtful review. It means a great deal to us when long-standing customers choose to stay with us year after year.
We're incredibly grateful to have been part of your wellbeing journey.
Thank you again for your continued support. We're looking forward to supporting you for many more years to come. 💛
Best regards,
Lika 🌟
Customer service is always incredible
Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries.
Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t take them for awhile
Delivery is always quick too
22 maja 2026
Opinia niezależna
I’ve used Vitl for many years and find…
I’ve used Vitl for many years and find their sweet sleep effective. They were also recently very helpful with an admin issue i had 👍
7 maja 2026
Opinia niezależna
Odpowiedź od VITL
Hey Viv,
Thank you so much for your continued support over the years 😊 We’re delighted to hear that Sweet Sleep has been working well for you.
We truly appreciate your kind words and support 💛
Best regards,
Lika 🌟
Really good customer service and…
Really good customer service and fantastic vitamins, supplements. Thank you!
30 kwietnia 2026
Opinia niezależna
Odpowiedź od VITL
Hi Shailesh,
Thank you so much for your lovely review! 😊 We’re so happy to hear you’ve been enjoying both the service and your vitamins. Your support truly means a lot to us 💛
Best regards,
Lika 🌟
I’ve been using Vitl for the past 3…
I’ve been using Vitl for the past 3 years and it’s honestly made such a difference to how I keep on top of my vitamins. The daily packs make it so easy, especially when I’m travelling for work , no more messing around trying to plan what to take or forgetting doses.
I really like that I can clearly see which days I’ve taken my vitamins and which ones I’ve missed. It completely takes the guesswork out of it and keeps me consistent.
I recently had a query and emailed their team , they replied really quickly and had everything sorted within 3 days. Couldn’t ask for better service.
I’d definitely recommend giving them a try.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od VITL
Hey Adam,
Thank you so much for your continued support over the past 3 years 😊
It’s great to know the system is helping you stay consistent and take the guesswork out of your routine.
I’m also pleased we could assist you quickly when you reached out, that’s exactly the experience we aim to provide.
Thanks again for your recommendation and for being part of the Vitl journey 💛
Best regards,
Lika 🌟
Great company - good quality.
Been using Vitl for sometime now and can honestly say the level of service is exceedingly good. If there’s an issue I can leave a message and they will get back to me within 24 hours or sooner and resolve it. The vitamins are good quality and reasonably priced. A company I trust and will continue using.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od VITL
Hi Mrs Giles,
We’re so glad to hear you’ve had a consistently positive experience and that our team has been able to support you when needed. Building that trust is incredibly important to us, so it’s wonderful to hear that reflected in your feedback.
Thanks again for being with us on your journey 💛
Best regards,
Lika 🌟
Improvements to my skin, hair, sleep and mood.
Well packaged, well presented, clear instructions and information, speedy delivery, vibrant, personalised, inviting packaging and vitamins. Hair’s stronger, skin’s better, motivation has slightly improved and my sleep has improved too. It’s affordable and great value. Winner, winner chicken dinner!! Thank you as I have no regrets. Fully recommend- you can even purchase a trial, starter pack too!!
16 kwietnia 2026
Opinia niezależna
Odpowiedź od VITL
Hi Dominicqa,
Thank you so much for sharing this, it really means a lot to us 😊
We’re so glad you’ve been enjoying your experience and seeing positive changes, that’s exactly what we aim for. It’s great to hear everything from the packaging to the results has been working well for you.
We truly appreciate your support and recommendation, thank you for being part of the journey with us 💛
Best regards,
Lika 🌟
Excellent service.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od VITL
Hi Mike,
Thank you so much for your kind words 😊
We really appreciate your support and are so pleased you had a great experience with us 💛
Best regards,
Lika 🌟
Really helpful customer feedback
Really helpful customer feedback they responded super promptly and sorted out the query I had almost immediately! Very lovely company!
7 kwietnia 2026
Opinia niezależna
Odpowiedź od VITL
Hi Tabitha,
Thank you so much for taking the time to share this 😊
We’re really glad we could help get everything sorted quickly for you. It means a lot to hear such kind words, and we truly appreciate your support 💛
Best regards,
Lika 🌟
Really recommend
The vitamins are curated to my needs and I especially felt a difference in my energy and performance at work.
I used to spend £30 for each type of vitamin which amounted to a lot over time for 7+ different vitamins. Here I get all I’m a mix for £30 instead.
The customer service from Lika and Fin has been really great and they are responsive and solutions oriented.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od VITL
Thank you so much for taking the time to share this, Helena 💛
We’re always here if you need anything at all, and we truly appreciate you taking the time to share your experience with us.
Best regards,
Lika 🌟
Arrived quickly
Arrived quickly . Got through letterbox so no collection of you’re not home . Nicely packaged individually with days of the week on. Also a little card to put up that reminds you to take your vitamins .
20 marca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Kerry,
Thank you so much for sharing this 😊
I’m really glad to hear everything reached you smoothly and that the packaging and little touches have been helpful in your routine. It’s great to know it’s making things that bit easier day to day.
Best regards,
Lika 🌟
The customer service has been …
The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going outside the UK, perhaps they should provide an option for a three month supply. My customer service rep. Lika has gone above and beyond.
11 marca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Tony,
Thank you so much for your kind words - it really means a lot 💛
I’m so glad I could help, and I truly appreciate your suggestion as well. We’ll definitely take this on board, especially for our international customers.
Thanks again for your support 😊
Best regards,
Lika 🌟
Very motivational and informative
Very motivational and informative, makes easy to follow a health path
10 marca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Thelma,
Thank you so much for your kind feedback 💛 It means a lot to us that you’re enjoying your experience 😊
Best regards,
Lika 🌟
very good product thank vitl
9 marca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Laiems,
Thanks for taking the time to share this 💛 We’re happy to be part of your journey 😊
Best regards,
Lika 🌟
Excellent customer service and great…
Excellent customer service and great vitamins.
8 marca 2026
Opinia niezależna
Odpowiedź od VITL
Hi Yolande,
Thanks for your lovely feedback 💛 We’re so glad to have you with us 😊
Best regards,
Lika 🌟
Smell, taste, cost.. struggling to find a positive
I ordered the trial of these prior to going on holiday and forgot all about them.
When I returned home, I noticed the delivery and tried to start using the tablets the next day. It took multiple swallow attempts to get them down, I literally gagged at the rotten egg smell and when finally down, they rifted on me all day; the vile taste and smell constantly repeating. After day 3 of this repeated torture, I binned the leftovers and tried to banish the experience from my brain. Unfortunately for me, I forgot to cancel the subscription in time and have now been charged £39.95. I’m so upset with myself that I’ve basically threw £40 down the drain for something that’s never going to be used.. so if you do sign up and have the same experience, don’t make my mistake and forget to cancel.
** Edited and gave an extra star for the customer service team, as I did end up reaching out/ returning them and receiving a refund.
26 lutego 2026
Opinia niezależna
Odpowiedź od VITL
Hi Beth,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience.
Our supplements are formulated using the purest, most natural ingredients, and we avoid using fillers, artificial sweeteners, or aromatic substances to mask taste or smell. Because of this, some ingredients can naturally have a stronger scent, but we completely understand that this can be unpleasant for some people.
Regarding the recent order that was processed, we’d be more than happy to help with a return and refund. Unfortunately, we haven’t been able to locate your account using the details from this review, so please feel free to reach out to us directly at hello@vitl.com with the email address used for your order and we’ll gladly assist further.
Thanks again for your feedback, and we hope we can help resolve this for you.
Best regards,
Lika 🌟
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.