Vitalityaura Recenzje 19

Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy

Napisane przez firmę

At Vitalityaura, we are committed to providing thoughtfully designed products that support everyday well-being and comfort. We understand that every customer’s experience is unique, which is why we focus on creating products with carefully selected, non-harsh ingredients and user-friendly designs. Our goal is to offer solutions that are gentle, practical, and suitable for a wide range of individual needs. Customer satisfaction is extremely important to us. We are continuously improving both our products and our service based on real customer feedback. If something doesn’t meet expectations, our support team is always here to help find a fair and timely solution. We also aim to provide clear and transparent information so customers can make informed decisions before purchasing. Your trust matters to us, and we are dedicated to building a better experience every day. Thank you for being part of our journey.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

19 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 57% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Shonky, Untrustworthy Business

Would prefer to give this shonky business ZERO stars because it's engaged in deceptive advertising and provides products that clearly don't do what they are advertised to do. Also, they claim to provide a 'money-back guarantee' if not happy - however they do NOT do so. Please save yourself time and money and shop elsewhere!

17 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

I’m extremely dissatisfied with both…

I’m extremely dissatisfied with both the product and the warranty/after-sales process.

It’s unreasonable to expect a customer not to open and briefly test a product to confirm it works. I only used the glasses for about 30 seconds—just enough to put them on and realise they do not function as expected. After that, I immediately placed them back in the original packaging.

The product is in exactly the same condition as when I received it—no damage, no scratches, and all original packaging intact. This was not “use” in any meaningful sense, just a basic check to confirm functionality.

I also find it inappropriate that your team suggested I give the product to someone else. That is not a solution, especially when the item does not work.

At this point, I have lost confidence in both the product and your company’s support.

1 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

These people are fraudsters

These people are fraudsters! My eyewear was represented to be "auto focus". What arrived is not auto focus and they are unusable. Everything is just a blur because they are fixed focus in a range that is unuseable. I have received five communications refusing a refund in which I have respectively been offered a refund of 20%, then 30%, then 40% and the latest is 50% on condition I pay return shipping. Since the product is defective I have been left with no option but to request a chargeback by my credit card.

But their disingenuous correspondence professing regret and offering to 'help' seems to be ai generated and intended to dissuade the customer from pursuing them.

Positive reviews of this so-called Smart Eyewear must all be fake since the product is complete rubbish!

12 marca 2026
Opinia niezależna
Logo Vitalityaura

Odpowiedź od Vitalityaura

Hi Philip,

We’re really sorry to hear about your experience and understand how frustrating this situation must be.

This is certainly not the experience we want for our customers, and we take your concerns very seriously.

We would like to review your case again and work towards a proper resolution for you. We have reached out to you directly, and we kindly ask you to contact us with your order details so we can assist you further.

Our goal is to resolve this in a fair and timely manner, and we’re here to help.

Best regards,
Vitality Aura

Oceniono na 1 z 5

The glasses don't work

The glasses don't work and now they won't respond to my many emails. Fraud!!!

20 marca 2026
Opinia niezależna
Logo Vitalityaura

Odpowiedź od Vitalityaura

Hi Michelle,

We’re really sorry to hear about your experience and understand your frustration.

We take customer communication very seriously, and we haven’t been able to locate your previous emails. It’s possible there may have been an issue with the contact details, and we sincerely apologize if your message didn’t reach us.

We definitely want to help resolve this for you. Please contact us again at help@vitalityaura.com or reply here with your order details, and our team will prioritize your case and assist you as quickly as possible.

We’re here to help and will make sure this is properly taken care of.

Best regards,
Vitality Aura

Trustpilot ocenia tę recenzję zgodnie z naszym procesem flagowania.

Oceniono na 1 z 5

I ordered 6 lip plumbing oil

I ordered 6 lip plumbing oil. I had a reaction to the oil. I emailed asking how to return unopened product. Was told could not return but offered me 10% refund. After refusing that offer they uped it to 20% refund. I have refused that as well.
I don't see why I can't return the unopened product.
I would not buy from this company!! Beware of the false statements on their refund policy. I have now been asked to update review as they agreed to give 30% refund. I am still not happy and would not recommend buying from this company. 30% refund is not good enough as I have product I can't use. It took my lips a couple of weeks to recover.

3 marca 2026
Opinia niezależna
Logo Vitalityaura

Odpowiedź od Vitalityaura

Hi Debbie Sommerville,

We’re glad we were able to reach a resolution with you. Thank you for giving us the opportunity to make this right.

If you feel your experience has improved, we would really appreciate it if you could consider updating your review.

Best regards,
Vitality Aura

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