Visatomu Recenzje 13

Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

13 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Oceniono na 1 z 5

Worst returns service and policy I have ever experienced

I thought it was worth giving you an update on why you must not shop with this company. Visatomu has agreed to give me a refund (after me constantly demanding one as per their returns policy), but only if I send their shockingly poor quality goods back to China at my expense. They offered for me to keep the shelves and give me a 30% refund but I have repeatedly explained I don't want this rubbish in my house, even if it was free. So, my only purpose now is to warn others and hope that my campaign against them stops other people wasting their time and money with this disingenuous company.

11 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Under no circumstances should you order…

Under no circumstances should you order from this company. I recently ordered a floor light which turned up damaged, with battered packaging and in a sea of broken polystyrene. There were no assembly instructions and it looks absolutely nothing like the one on the photograph on the website. When I queried this I was told this was normal for this model and emailed instructions. However these bear no resemblance to the product I’ve been shipped and I don’t think there are even enough parts to assemble it. It has also come with a US Plug which is not suitable for the UK. They initially answered a few emails but now that I am asking to return the fitting there is no response and no answer to the phone number on the website whatever time of day or night you call. I’ve since seen on other websites that this is a drop shipping site and suspect that is the case. Whei complained about the damage and the lack of plug they did actually refund 20% but I am still left with a light fitting that is completely unusable and basically rubbish. Be warned!!

13 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

The decor piece I received added such a…

The decor piece I received added such a cozy touch to my living room. I like how their products focus on comfort and style without feeling overly expensive.

5 czerwca 2026
Opinia niezależna
Logo Visatomu

Odpowiedź od Visatomu

Hi Thomas,


Thank you so much for sharing your experience with us! We're delighted to hear that your new decor piece added a nice cozy touch to your living space. We aim to bring a balance of comfort and style to every collection.


Thank you for your welcoming Visatomu into your home. We truly appreciate your support!


Warm regards,

The Visatomu Team

Oceniono na 5 z 5

I was looking for a unique accent piece…

I was looking for a unique accent piece for our living room and chose the LunaBall globe lamp. The resin finish has a really elegant, frosted look that diffuses the light beautifully so it never hurts your eyes. It’s heavy enough to feel stable on the carpet, and everyone who walks into the room asks where we got it.

2 czerwca 2026
Opinia niezależna
Logo Visatomu

Odpowiedź od Visatomu

Hi Sarah,


Thank you for your wonderful review! We're so happy to hear that the LunaBall Floor Lamp has found the perfect place in your living room. Hearing that it catches people's attention the moment they walk in is exactly what makes a statement piece so special.



Thank you for choosing Visatomu and for letting us be a part of your home!


Best regards,

The Visatomu Team

Oceniono na 1 z 5

Fake Company

I purchased two shoe racks for a total of $440 (on sale). What I purchased is not at all what I received. The quality is offensive, the colors were completely off and the entire structure of the shoe racks were different than the product photo. The "oak finish" we selected was wood grain stickers crudely wrapped around particle board.. Further investigation of their website led me to realize every photo they have on their site is AI. I reached out to the company to get a refund and they want me to ship it back to China (lol when their website said everywhere they're out of Beaverton Oregon) for $560. $560 to send back the actual trash they sent me just to get my $440 back. I will be reporting to the Better Business Bureau.

24 maja 2026
Opinia niezależna
Logo Visatomu

Odpowiedź od Visatomu

Hi Betsy,



Thank you for taking the time to share your feedback.



After reviewing your concerns, we have issued a full refund for your order and no return was required. 



While we apologize we were unable to meet your expectations, we appreciate the opportunity to review the matter and bring it to a resolution. 



We value customer feedback and continue to use it to improve our products and overall customer experience. We wish you all the best moving forward. 



Kind regards,


The Visatomu Team

Oceniono na 5 z 5

Excellent brand for decorating your…

Excellent brand for decorating your home. Decorative lamp and some other accessories have been purchased. Great quality of goods and everything matches pictures exactly. Packaging and shipping were also great and even to Australia!

1 czerwca 2026
Opinia niezależna
Logo Visatomu

Odpowiedź od Visatomu

Hi Brian,


Thank you so much for your 5 star review! We’re happy to know our products have made their way safely to our customers around the world. Seeing our pieces find a home all the way in Australia means so much to us.

We truly appreciate your support and we look forward to serving you again in the future.



Best regards,

The Visatomu Team

Oceniono na 5 z 5

Customer service solved my problem in…

Customer service solved my problem in less than 24 hours. I had a question regarding my order and wrote to customer support. They replied to me very fast and answered all my questions. 30-days return period gives me total satisfaction. Overall, great experience!

29 maja 2026
Opinia niezależna
Logo Visatomu

Odpowiedź od Visatomu

Hi Lilian,


Thank you for your kind feedback! We’re so pleased to hear our support team was able to help and resolve everything so quickly. Creating an easy and reassuring experience for our customers is what we strive to provide every day. Your satisfaction means a great deal to us. 



Thank you again for your support. We hope to welcome you back again soon.

Best regards,

The Visatomu Team

Oceniono na 5 z 5

Super soft throw perfect for winter…

Super soft throw perfect for winter evenings. That super cozy and stylish chunky knitted throw is an excellent addition for any winter evening. It looks beautiful when laid on the sofa and, what's more, it actually stays put there! Packaging and delivery went great too.

28 maja 2026
Opinia niezależna
Logo Visatomu

Odpowiedź od Visatomu

Hi Kevin,


Thank you for your wonderful review! Your throw sounds right at home already. Knowing it's helping make those winter evenings a little warmer and more comfortable is exactly why we love what we do.


Thank you for making Visatomu part of your home
and sharing your experience with us!



Best regards,

The Visatomu Team

Oceniono na 5 z 5

Cosy home must-haves

Cosy home must-haves – just what I wanted!. I've bought several items for decoration of my home and I was pleasantly surprised by their quality. Great products that feel very luxurious. Fast delivery with a tracking option was also great. This brand deserves all the praise. Re-ordering for sure!

26 maja 2026
Opinia niezależna
Logo Visatomu

Odpowiedź od Visatomu

Hi Palmer,


Thank you so much for your lovely review! It means a great deal to us that you're enjoying the pieces and we're honored our products have found a place in your home.


Thank you again for your support and allowing us to be a part of your home decor journey!


Best regards,

The Visatomu Team

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