Viofouk Recenzje 185

Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent mini dashcam i already have one for my car so decided to get my wife a new one has mine is fantastic. Being so small and compact it's hidden behind the mirror easy to set up with a great ap... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any c... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Purchased a viofo dash cam based on great product reviews, unfortunately, viofo uk only sells the items and decides customer service is of no importance. Item sent (allegedly) 27th of November ne... Zobacz więcej

Oceniono na 5 z 5

I've had a great experience with Viofo UK since ordering my A329 at the beginning of 2025. It was delivered quickly using Royal Mail Tracked 24. Since then, I have got in touch to order additional... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

Napisane przez firmę

UK based dash camera experts. We take pride in our sleek designs, outstanding performance and great customer service. Our innovative products represent great value and exceptional quality so that you have a product you can rely on when you need it the most, without it costing the earth.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

185 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

super efficient quick delivery

super efficient quick delivery, excellent product, so much better than my previous one.

10 listopada 2023
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Odpowiedź od Viofouk

Hi Terry,

Thank you so much for leaving this kind review. Great to hear that you are happy with your purchase! Safe travels!

Kind regards,
Chelsea

Oceniono na 5 z 5

Product was exactly as expected

Product was exactly as expected. Prompt delivery. One of the extra parts purchased was incorrectly sent and the company were quick to put things right following a phone call. Correct part arrived by 1st class post the next day.

20 listopada 2023
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Odpowiedź od Viofouk

Hi,

Thank you so much for sharing your experience with us. Great to hear that you are happy with your purchase and our service! Enjoy!

Kind regards,
Chelsea

Oceniono na 3 z 5

Good but hardware kit needs clarification

Product seems to work well and everything arrived promptly. The hardware installation kit box was damaged but the contents were ok.

I have a complaint about the hardware installation kit, however. It wasn't made clear to me that it was not everything I needed to install the dash cam to my car and that another product sold by viofo did contain everything but it cost more and was not recommended to me when I bought the dash cam. It explicitly told me in the install instructions to go and buy the separate parts.

In my opinion when a 'hardware installation kit' is recommended as a 'You Should Also Buy' then it should contain everything I need to add the dash cam to the car. Instead I had to research and source the parts myself.

In the end, I managed to install the dash cam and hardware kit but this took a deal of umming and ahhing as to whether I had all the parts and which parts I now needed to buy.

TLDR: Make sure you have fuse taps/add a fuse kits if you buy the cheaper hardware installation kit.

30 października 2023
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Odpowiedź od Viofouk

Thanks for your feedback Alasdair, its important to get this to help improve.. The fuse taps are not included with the hardwire kit as there are 4 main different types that are car/model specific.. I notice that you did order the hardwire kit as part of your bundle selection, the very next question underneath asks if you require fuse taps to connect to your car.. when this is selected you are presented with the fuse taps options..Because of the thousands of different cars/models etc I am afraid that this part is something that the customer needs to look into..If unsure we do also a fuse tap pack that includes all of the 4 different types.. As said though appreciate your feedback and we will see what else we can do to make the purchasing journey easier for customer that are new to dashcam installations. Kind Regards

Oceniono na 5 z 5

Excellent product

Excellent product, instructions really clear and good kit for installing it. Very quick delivery. So far, very happy with the camera (A139 Pro 2 channel) so might splash out and get one for the wife's car.

24 października 2023
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Odpowiedź od Viofouk

Hi Robert,

Thank you so much for taking the time to leave this kind review! Great to hear that you are happy with your purchase and even considering buying another!!

Kind regards,
Chelsea

Oceniono na 5 z 5

Very good experienceGreat Cameta

Very good experience. When I rung them got very helpfull advice .

17 października 2023
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Odpowiedź od Viofouk

Hi David,

We're pleased to hear that you had a very good experience with us. Providing helpful advice and assistance to our customers is a priority, and we're glad to know that you received the support you needed when you called us. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and ensure that you continue to have a positive experience with our products and services. Thank you for your kind words!

Kind regards,
Chelsea

Oceniono na 5 z 5

Very happy with the dash cam very good…

Very happy with the dash cam very good quality

19 października 2023
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Odpowiedź od Viofouk

Hi Mike,

We're delighted to hear that you're very happy with your Viofo dashcam and that you find it to be of very good quality. Your satisfaction is our goal, and we appreciate your positive feedback. If you ever have more to share or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure that your dashcam continues to meet your expectations. Safe travels!

Kind regards,
Chelsea

Oceniono na 4 z 5

The instruction booklet was good once I…

The instruction booklet was good once I realised what a QR code was!

12 października 2023
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Odpowiedź od Viofouk

Hi Jeremy,

Thank you for your feedback! We're glad to hear that you found the instruction booklet helpful. QR codes can be a bit puzzling at first, but we're pleased that you were able to figure it out and access the necessary information. If you have any more questions or need further assistance with your Viofo product, please feel free to reach out. We're here to make sure your experience is as smooth and straightforward as possible.

Kind regards,
Chelsea

Oceniono na 5 z 5

Reliability when you need it.

Your camera absolutely must work when you need it to and Viofo is a brand you can trust.

16 października 2023
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Odpowiedź od Viofouk

Hi George,

We couldn't agree more! Reliability is of utmost importance when it comes to a dashcam, and we're thrilled that you trust the Viofo brand for this critical function. Thank you for your vote of confidence in our products. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that your Viofo camera continues to provide you with the dependable performance you rely on. Safe travels!

Kind regards,
Chelsea

Oceniono na 5 z 5

Another great purchase experience from…

Another great purchase experience from Viofo. I ordered the hardwire kit and a CPL filter. However I do think these should have been included with the dahscam given the price.

11 października 2023
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Odpowiedź od Viofouk

Hi Stan,

Thank you for choosing Viofo once again for your purchase. We greatly value your continued support. We're glad to hear that your purchase experience was positive.

Regarding the hardwire kit and CPL filter, we appreciate your feedback. We understand your point, and we're always looking to improve our offerings. Your input is valuable, and we'll consider it for future product packages and offerings. If you have any more suggestions or questions, please feel free to reach out. We're here to assist you and enhance your experience with Viofo in any way we can.

Kind regards,
Chelsea

Oceniono na 5 z 5
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Odpowiedź od Viofouk

Hi Emilia,

We appreciate your kind words! Thank you for recognizing our great service and customer support. We always strive to provide the best assistance to our customers. If you ever need any further help or have any questions in the future, don't hesitate to get in touch. Your satisfaction is our top priority, and we're here to assist you whenever you need us.

Kind regards,
Chelsea

Oceniono na 5 z 5

No comment

No comment, very good service

10 października 2023
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Odpowiedź od Viofouk

Hi Billy,

Thank you for taking the time to leave a review. We're pleased to hear that you had a very good experience with our service. If you ever decide to share more about your experience or have any feedback in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to assist you anytime.

Kind regards,
Chelsea

Oceniono na 5 z 5

It works well

16 września 2023
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Odpowiedź od Viofouk

Hi Dianne,

Thank you for taking the time to leave this review- it is very much appreciated.

Kind regards,
Chelsea

Oceniono na 5 z 5

Great cameras good quality reliable and…

Great cameras good quality reliable and the service from this company was exceptional. Will continue to use and recommend to my friends and family and as I drive an instructor a really useful tool

29 września 2023
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Odpowiedź od Viofouk

Hi David,

Thank you so much for taking the time to leave this kind review. Great to her that you are happy with your purchase and our service to you!

Kind regards,
Chelsea

Oceniono na 5 z 5

Easy website to order from and very…

Easy website to order from and very quick delivery

22 września 2023
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Odpowiedź od Viofouk

Hi Craig,

Thank you for your kind words. It is great to hear that you are happy with your purchase and our service!

Kind regards,
Chelsea

Oceniono na 5 z 5

VIOFO CAM

Simple to use .. brilliant quality video .. number plates easily readable on playback .
Removes easily from screen without touching any wiring ..

22 września 2023
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Odpowiedź od Viofouk

Hi,

Thank you very much for taking the time to leave this kind review. Great to hear that you are happy with your purchase!

Kind regards,
Chelsea

Oceniono na 3 z 5

Happy with dashcam however Viofo dispatch needs to check what is shipped

I'm very happy so far with my dashcam and it did arrive the next day as promised.
Up until yet I have not had opportunity to download any files onto my computer but the ones I have viewed on my phone seem to be fine.

I have had to mark the experience with Viofo lower as my order included 4 fuse taps for the hardwire kit.
2 full size and 2 micro as I was not sure of the fuse size in my Isuzu pickup truck.

I in fact go 1 full size, 2 mini and 1 micro.
It did not matter as I actually needed the mini ones but had I needed the full size ones my installation would have been delayed.

Hence only 3 stars for Viofo

5 września 2023
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Odpowiedź od Viofouk

Hi Steven,

Thank you for taking the time to leave this review along with your honest feedback. If you need any support please contact David on tech@viofouk.co.uk.

Kind regards,
Chelsea

Oceniono na 5 z 5

Prompt despatch

Prompt despatch, everything perfect.

5 września 2023
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Odpowiedź od Viofouk

Hi Rob,

Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase.

Kind regards,
Chelsea

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