I’ve purchased from two vendors listing on Vinterior. Both were very professional and the quality of the items purchased was as described. I collected one order directly and the second was delive... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The site over charges commissions and fees from both buyers & sellers which means the items for sale are overpriced. The same items can be found for sale on other websites, from the same sellers for... Zobacz więcej
Reakcja na opinię
Saw a gG-plan dining table on Vinterior - ordered and it arrived 3 days letter as perfect if not better than the picture! Using and loving it every day!! Thanks so much!!
Reakcja na opinię
Excellent service, good communication and product well packaged. I have made 2 purchases from Vinterior and have been very very happy both times. I have no hesitation in recommending this Company to a... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Platforma sprzedażowa online
- Sklep z antycznymi meblami
- Sklep z rzeczami używanymi
- Sklep z używanymi meblami
O Vinterior
Napisane przez firmę
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Buy and sell pre-loved furniture and homeware on Vinterior. From mid-century modern to traditional antiques, we celebrate good quality, good looking, good for the planet pieces.
SHOP FURNITURE
SHOP LIGHTING
SHOP HOME DECOR
SHOP NEW ARRIVALS Napisane przez firmę
Dane kontaktowe
London, Zjednoczone Królestwo
- info@vinterior.co
- vinterior.co
4,4
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Just had a very frustrating…
Just had a very frustrating “conversation” with “Margot” …… no wonder. She’s not real. She’s AI 🙄😒
3 lipca 2026
Opinia niezależna
Odpowiedź od Vinterior
Thank you for your feedback Andi, We're sorry to hear that your experience with our support did not meet your expectations. We appreciate your comments and will share them with the relevant team as we continue working to improve the support experience for our customers.
All the best,
The Vinterior Team.
Good service great product
Good service great product im really happy it was packed very well to make sure it didn’t get damaged
10 czerwca 2026
Odpowiedź od Vinterior
Thank you for the wonderful feedback Rebecca. We're thrilled you love the product and that it arrived perfectly safe.
All the best
The Vinterior Team
Chairs were exactly as pictured and delivery was seamless.
Chairs arrived rapidly and were exactly as pictured. Extremely efficient service, it's shocking how easy it is to get beautiful vintage furniture!
11 czerwca 2026
Odpowiedź od Vinterior
Andrea,Thanks so much for the feedback! We're thrilled everything arrived fast and hit the mark for you. We can’t wait to welcome you back.
Kind regards,
The Vinterior Team
Odpowiedź od Vinterior
Thank you for your thoughtful review. It’s great to hear you were happy with the value and how quickly everything got to you. Thank you for choosing us!
Kind regards,
The Vinterior Team
The supplier wasn’t good
The supplier wasn’t good. Vinterior customer service tried their best. The item arrived damaged - but oddly the packaging was in tact. A replacement was promised but is still not here.
9 czerwca 2026
Odpowiedź od Vinterior
Thank you for taking the time to share your experience Helen, We're very sorry to hear that your item arrived damaged and that you've still not received the promised replacement.
We'd like to investigate this for you and provide an update as soon as possible. Thank you for your patience and for your kind words about our Customer Care team. We hope to get this resolved for you soon.
All the best,
The Vinterior Team.
Very pleased with the service.
Very pleased with the service.
It all went very smoothly & efficiently
Thank you
15 czerwca 2026
Odpowiedź od Vinterior
We're so pleased you had such a great experience with us Cathryn. It’s lovely to hear that everything went so smoothly, and we truly appreciate you taking the time to share your feedback!
Kind regards,
The Vinterior Team
I am writing this review as a UK based…
I have write an update as a seller that has sold a valuable item on this site - BE WARNED any individual sellers - you won’t get paid for 30 days from the buyer receiving your item. Absolutely shocked by this - it is a site designed to ruin individual sellers, I wish I had never started this process.
I am writing this review as a UK based seller on Vinterior. Generally the seller experience is poor, the interface is very limited and restrictive and it takes days to have listings approved. Given the high commission for products that I have laboured over I find that sellers, especially boutique, small scale sellers are neglected via this site. It is a shame because it could be really valuable given the audience size. Having said that, when I have raised issues the customer care team is superb (once you navigate the AI interface) Achel in particular has been excellent, responsive and helpful every time I have needed to contact this team.
25 czerwca 2026
Opinia niezależna
Odpowiedź od Vinterior
Thank you for taking the time to share your feedback Emma, We're sorry to hear that your experience as a seller hasn't met your expectations, particularly regarding the platform, listing approval times, and commission. We're also delighted to hear that you've had such positive experiences with our Customer team. We'll be sure to pass your kind words on to Achel.
Your feedback is invaluable, and we're continually working to improve the experience for both our buyers and sellers. Thank you again for taking the time to let us know where we can do better.
All the best,
The Vinterior Team.
Delivery on time and in good condition.
4 czerwca 2026
Odpowiedź od Vinterior
Victoria, We’re really pleased to hear it arrived safely and right on time. Thank you so much for the feedback
Kind regards,
The Vinterior Team
G plan chairs.
We only wanted 2 chairs for out dining table.
2 impeccable G plan teak chairs arrived. You have no idea how chuffed we are.
Many thanks.
27 czerwca 2026
Opinia niezależna
Odpowiedź od Vinterior
That is so wonderful to hear Jeff. We are absolutely thrilled that the G-Plan chairs were exactly what you were looking for and that they arrived in such great shape. Thank you so much for choosing us.
Kind regards,
The Vinterior Team
A good experience all round.
Order was easy, chairs were well wrapped and they were delivered very quickly and in the time slot allocated. Chairs were better than expected. All in all a good experience.
Thank you.
13 czerwca 2026
Odpowiedź od Vinterior
Thank you for the lovely feedback Andrew. We are so glad to hear that everything from the ordering to the delivery went smoothly, and we’re thrilled that the chairs were even better than you hoped. We really appreciate you sharing this.
Kind regards,
The Vinterior Team
Very Happy
The chairs are beautiful, even better than I expected. The restoration work was clearly done carefully and with true attention to detail.
4 czerwca 2026
Odpowiedź od Vinterior
Sarah, That is so wonderful to hear! Thank you for sharing that with us. We are thrilled that you are happy with the chairs and that they exceeded your expectations. Enjoy them!
Kind regards,
The Vinterior Team
The whole experience was very easy and…
The whole experience was very easy and straightforward. Beautiful Euro arrived in great condition. Thank you very much.
12 czerwca 2026
Odpowiedź od Vinterior
Thank you so much for the kind words Vicki. I’m so happy to hear that everything went smoothly and that your Euro arrived in great condition. We really appreciate you choosing us!
Kind regards,
The Vinterior Team
Love my antique mirror
Love my antique mirror, arrived when I was told and it was exactly as it was in the picture online. Happy customer
4 czerwca 2026
Odpowiedź od Vinterior
Thank you for the lovely review Fenella. There is nothing we love more than a happy customer. Enjoy your gorgeous new antique mirror!
All the best,
The Vinterior Team
Fast, friendly, quality service
Very helpful and knowledgeable support throughout the process. Ended up with a lovely, well made, bespoke piece of furniture.
3 czerwca 2026
Odpowiedź od Vinterior
Thank you so much Robin! We're thrilled you felt supported along the way and are loving your new bespoke piece. Hope to see you back again!
All the best,
The Vinterior Team
Not a great experience as a seller
Not a great experience as a seller. Very buyer focused.
Once they had the buyers money( for at least 30 days before I got paid) they didn’t really want to talk to me to reassure me or indeed explain the process of paying
It’s a cash flow business ( which is ok) but has poor systems to keep a seller informed.
Won’t use again
22 czerwca 2026
Opinia niezależna
Odpowiedź od Vinterior
Mrs Moore, thank you for the honest feedback. I'm sorry the wait felt frustrating, but I'd like to clarify the process: seller payments are released once the item has been delivered and the buyer's acceptance window has passed. These terms are part of our seller policy and are set out clearly before you apply to sell on the platform, so they shouldn't have come as a surprise. That said, you should never feel left without answers along the way, and we're sorry if communication fell short there. If you'd like us to talk you through any part of the process, please email info@vinterior.co and we'll happily help.
All the best,
The Vinterior Team.
Odpowiedź od Vinterior
So glad you had such a great experience with us John. Thank you for taking the time to leave a review, and we hope to see you back again.
All the best,
The Vinterior Team
Great sofa and sideboard
The furniture was superb for the price, many thanks. Fantastic delivery cost to the north of Scotland, but it was a bit stressful as I couldn’t select am or pm and the delivery arrived about 15 mins before I needed to go to work. The two couriers were okay, one seemed very inexperienced and bumped everything but the second was very good.
26 sierpnia 2025
Odpowiedź od Vinterior
Sam, Thanks for the wonderful review We're thrilled you found the furniture to be such a great value. Enjoy your new pieces!
All the best,
The Vinterior Team
Great place to shop
Hi the experience was great. The website is easy to use and the pictures did the item I purchased proud. Some of the items are a little over priced. But buy cheap buy twice. I was kept informed throughout about shipping and delivery. Probably took me longer to unwrap it after delivery than it did to buy. That is not a criticism but it was exceedingly well wrapped. Got exactly what I wanted and would recommend it to others. Try you won’t be disappointed.
31 maja 2026
Odpowiedź od Vinterior
Thank you so much for the kind words Charles. We're glad the site was easy to navigate and that you were kept in the loop from start to finish. We'd love to see you again!
All the best,
The Vinterior Team
beautiful items but difficult mailing
This site has beautiful and unique items for sale, and that was great. But the platform itself ,"Vinterior" , does not take any responsibilty regarding the mailing and delivery. These unique items are sometimes owned by elderly people with very little technical skills and no knowledge of communicating via the site with the buyer. The seller of the item which I bought wrote my postal code wrong and that set the delivery process into a nightmare. The reps at Vinterior were not helpful at all and just kept telling me to send recurrent emails again and again , to the same address, promising a human response , but nothing came. I waited 2 months for this item, but there was a lot of needless stress on the way and no accountability .
31 maja 2026
Odpowiedź od Vinterior
Thank you for taking the time to share your feedback. I'm very sorry to hear about your experience. I completely understand how frustrating it must have been to wait so long for your item, especially with the delivery issues caused by the incorrect postcode. I also appreciate that the lack of timely communication added to the stress, and I'm sorry that we didn't provide the level of support you were expecting.
Your feedback is invaluable, and it will be shared with the relevant teams as we continue working to improve both our communication and the support we provide during delivery issues.
I'm pleased to hear that the item did eventually arrive, but I appreciate that this doesn't make up for the experience you had. Thank you again for bringing this to our attention.
All the best,
The Vinterior Team.
Awesome website!
The website was easy and intuitive when putting various search terms in to find just the right coffee table for my new home and I could hone in on the right price bracket. I even passed through several things I didn’t even know I wanted!!
Ordering was straight forward. The guys who brought it were careful when bringing into my house and quickly positioned it where I wanted. I’ll definitely look here first when I’m ready to find my next piece of furniture that I need to be ‘just right’!
7 czerwca 2026
Odpowiedź od Vinterior
Thanks so much for the amazing review Rachel. We're thrilled to hear the site was easy to use. We can't wait to help you find your next perfect piece!
All the best,
The Vinterior Team
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